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Purpose The purpose of this paper is to explore how companies approach the management of cyber and information risks in their supply chain, what initiatives they adopt to this aim, and to what extent along the supply chain. In fact, the increasing level of connectivity is transforming supply chains, and it creates new opportunities but also new risks in the cyber space. Hence, cyber supply chain risk management (CSCRM) is emerging as a new management construct. The ultimate aim is to help organizations in understanding and improving the CSCRM process and cyber resilience in their supply chains. Design/methodology/approach This research relied on a qualitative approach based on a comparative case study analysis involving five large multinational companies with headquarters, or branches, in the UK. Findings Results highlight the importance for CSCRM to shift the viewpoint from the traditional focus on companies’ internal information technology (IT) infrastructure, able to “firewall themselves” only, to the whole supply chain with a cross-functional approach; initiatives for CSCRM are mainly adopted to “respond” and “recover” without a well-rounded approach to supply chain resilience for a long-term capacity to adapt to changes according to an evolutionary approach. Initiatives are adopted at a firm/dyadic level, and a network perspective is missing. Research limitations/implications This paper extends the current theory on cyber and information risks in supply chains, as a combination of supply chain risk management and resilience, and information risk management. It provides an analysis and classification of cyber and information risks, sources of risks and initiatives to managing them according to a supply chain perspective, along with an investigation of their adoption across the supply chain. It also studies how the concept of resilience has been deployed in the CSCRM process by companies. By laying the first empirical foundations of the subject, this study stimulates further research on the challenges and drivers of initiatives and coordination mechanisms for CSCRM at a supply chain network level. Practical implications Results invite companies to break the “silos” of their activities in CSCRM, embracing the whole supply chain network for better resilience. The adoption of IT security initiatives should be combined with organisational ones and extended beyond the dyad. Where applicable, initiatives should be bi-directional to involve supply chain partners, remove the typical isolation in the CSCRM process and leverage the value of information. Decisions on investments in CSCRM should involve also supply chain managers according to a holistic approach. Originality/value A supply chain perspective in the existing scientific contributions is missing in the management of cyber and information risk. This is one of the first empirical studies dealing with this interdisciplinary subject, focusing on risks that are now very high in the companies’ agenda, but still overlooked. It contributes to theory on information risk because it addresses cyber and information risks in massively connected supply chains through a holistic approach that includes technology, people and processes at an extended level that goes beyond the dyad.
Claudia Colicchia; Alessandro Creazza; David Menachof. Managing cyber and information risks in supply chains: insights from an exploratory analysis. Supply Chain Management: An International Journal 2019, 24, 215 -240.
AMA StyleClaudia Colicchia, Alessandro Creazza, David Menachof. Managing cyber and information risks in supply chains: insights from an exploratory analysis. Supply Chain Management: An International Journal. 2019; 24 (2):215-240.
Chicago/Turabian StyleClaudia Colicchia; Alessandro Creazza; David Menachof. 2019. "Managing cyber and information risks in supply chains: insights from an exploratory analysis." Supply Chain Management: An International Journal 24, no. 2: 215-240.
Purpose The purpose of this paper is to identify and discuss the most important research areas on information sharing in supply chains and related risks, taking into account their evolution over time. This paper sheds light on what is happening today and what the trajectories for the future are, with particular respect to the implications for supply chain management. Design/methodology/approach The dynamic literature review method called Systematic Literature Network Analysis (SLNA) was adopted. It combines the Systematic Literature Review approach and bibliographic network analyses, and it relies on objective measures and algorithms to perform quantitative literature-based detection of emerging topics. Findings The focus of the literature seems to be on threats that are internal to the extended supply chain rather than on external attacks, such as viruses, traditionally related to information technology (IT). The main arising risk appears to be the intentional or non-intentional leakage of information. Also, papers analyze the implications for information sharing coming from “soft” factors such as trust and collaboration among supply chain partners. Opportunities are also highlighted and include how information sharing can be leveraged to confront disruptions and increase resilience. Research limitations/implications The adopted methodology allows for providing an original perspective on the investigated topic, that is, how information sharing in supply chains and related risks are evolving over time because of the turbulent advances in technology. Practical implications Emergent and highly critical risks related to information sharing are highlighted to support the design of supply chain risks strategies. Also, critical areas to the development of “beyond-the-dyad” initiatives to manage information sharing risks emerge. Opportunities coming from information sharing that are less known and exploited by companies are provided. Originality/value This paper focuses on the supply chain perspective rather than the traditional IT-based view of information sharing. According to this perspective, this paper provides a dynamic representation of the literature on the investigated topic. This is an important contribution to the topic of information sharing in supply chains is continuously evolving and shaping new supply chain models.
Claudia Colicchia; Alessandro Creazza; Carlo Noè; Fernanda Strozzi. Information sharing in supply chains: a review of risks and opportunities using the systematic literature network analysis (SLNA). Supply Chain Management: An International Journal 2019, 24, 5 -21.
AMA StyleClaudia Colicchia, Alessandro Creazza, Carlo Noè, Fernanda Strozzi. Information sharing in supply chains: a review of risks and opportunities using the systematic literature network analysis (SLNA). Supply Chain Management: An International Journal. 2019; 24 (1):5-21.
Chicago/Turabian StyleClaudia Colicchia; Alessandro Creazza; Carlo Noè; Fernanda Strozzi. 2019. "Information sharing in supply chains: a review of risks and opportunities using the systematic literature network analysis (SLNA)." Supply Chain Management: An International Journal 24, no. 1: 5-21.
Despite an increasing number of third-party logistics service providers (3PLs) regard environmental sustainability as a key area of management, there is still great uncertainty on how 3PLs implement environmental strategies and on how they translate green efforts into practice. Through a multiple case study analysis, this paper explores the environmental strategies of a sample of medium-sized 3PLs operating in Italy and the UK, in terms of environmental organizational culture, initiatives, and influencing factors. Our analysis shows that, notwithstanding environmental sustainability is generally recognised as a strategic priority, a certain degree of diversity in the deployment of environmental strategies still exists. This paper is original since the extant literature on green strategies of 3PLs provides findings predominantly from a single country perspective and mainly investigates large/multinational organizations. It also provides indications to help managers of medium-sized 3PLs in positioning their business. This is particularly meaningful in the 3PL industry, where medium-sized organizations significantly contribute to the generated turnover and market value.
Pietro Evangelista; Claudia Colicchia; Alessandro Creazza. Is environmental sustainability a strategic priority for logistics service providers? Journal of Environmental Management 2017, 198, 353 -362.
AMA StylePietro Evangelista, Claudia Colicchia, Alessandro Creazza. Is environmental sustainability a strategic priority for logistics service providers? Journal of Environmental Management. 2017; 198 ():353-362.
Chicago/Turabian StylePietro Evangelista; Claudia Colicchia; Alessandro Creazza. 2017. "Is environmental sustainability a strategic priority for logistics service providers?" Journal of Environmental Management 198, no. : 353-362.
Fernanda Strozzi; Claudia Colicchia; Alessandro Creazza; Carlo Noè. Literature review on the ‘Smart Factory’ concept using bibliometric tools. International Journal of Production Research 2017, 55, 6572 -6591.
AMA StyleFernanda Strozzi, Claudia Colicchia, Alessandro Creazza, Carlo Noè. Literature review on the ‘Smart Factory’ concept using bibliometric tools. International Journal of Production Research. 2017; 55 (22):6572-6591.
Chicago/Turabian StyleFernanda Strozzi; Claudia Colicchia; Alessandro Creazza; Carlo Noè. 2017. "Literature review on the ‘Smart Factory’ concept using bibliometric tools." International Journal of Production Research 55, no. 22: 6572-6591.
Combining efficiency, effectiveness and sustainability is crucial for companies to succeed in today’s context of fierce competition. This paper investigates how intermodal transport can be adopted for managing supply chains according to a Lean and Green approach. A scenario-based estimation tool was developed to quantify the potential demand for intermodal transport. The tool was applied to the Italian Fast Moving Consumer Goods (FMCG) supply chain. Following, a single longitudinal case study on an FMCG company (Procter & Gamble) was carried out to investigate the enabling factors for the adoption of intermodal transport. Our results show that it is possible to shift demand from road to rail: a number of pathways for action were identified that related to planning and management, assets, train services, collaboration, legal issues and incentive schemes. Also, a collaborative business model for making the modal shift possible was presented. This paper is original because it offers an investigation of Lean and Green Supply Chain Management through intermodal transport by adopting a supply chain perspective and providing a bridging link between academic studies and field evidence.
Claudia Colicchia; Alessandro Creazza; Fabrizio Dallari. Lean and green supply chain management through intermodal transport: insights from the fast moving consumer goods industry. Production Planning & Control 2017, 28, 321 -334.
AMA StyleClaudia Colicchia, Alessandro Creazza, Fabrizio Dallari. Lean and green supply chain management through intermodal transport: insights from the fast moving consumer goods industry. Production Planning & Control. 2017; 28 (4):321-334.
Chicago/Turabian StyleClaudia Colicchia; Alessandro Creazza; Fabrizio Dallari. 2017. "Lean and green supply chain management through intermodal transport: insights from the fast moving consumer goods industry." Production Planning & Control 28, no. 4: 321-334.
Continuous improvement in Higher Education can be supported by effective literature reviews to unveil contemporary and current educational needs and lay the foundations of programmes of study. As no discipline remains static, the aim of this paper is to present a methodology for conducting literature reviews that can complement traditional content-based reviews by revealing the dynamic evolution of a discipline. This methodology is represented by citation network analysis (CNA), a collection of tools that help to detect the dynamics of a field through computer-based systematic analyses of its bibliographic data. Notwithstanding its potential, CNA has been seldom adopted to conduct literature reviews. In this paper, CNA was applied to the evolving field of logistics and supply chain management education. Results provide evidence of the benefits of CNA for the identification of key issues, trends, and evolutionary trajectories supporting continuous improvement in Higher Education in a more scientific and objective way.
Claudia Colicchia; Alessandro Creazza; Fernanda Strozzi. Citation network analysis for supporting continuous improvement in Higher Education. Studies in Higher Education 2016, 43, 1637 -1653.
AMA StyleClaudia Colicchia, Alessandro Creazza, Fernanda Strozzi. Citation network analysis for supporting continuous improvement in Higher Education. Studies in Higher Education. 2016; 43 (9):1637-1653.
Chicago/Turabian StyleClaudia Colicchia; Alessandro Creazza; Fernanda Strozzi. 2016. "Citation network analysis for supporting continuous improvement in Higher Education." Studies in Higher Education 43, no. 9: 1637-1653.
OmerA Khan; Terje Stolte; Alessandro Creazza; Zaza Nadja Lee Hansen. Integrating product design into the supply chain. Cogent Engineering 2016, 3, 1 .
AMA StyleOmerA Khan, Terje Stolte, Alessandro Creazza, Zaza Nadja Lee Hansen. Integrating product design into the supply chain. Cogent Engineering. 2016; 3 (1):1.
Chicago/Turabian StyleOmerA Khan; Terje Stolte; Alessandro Creazza; Zaza Nadja Lee Hansen. 2016. "Integrating product design into the supply chain." Cogent Engineering 3, no. 1: 1.
Purpose – The purpose of this paper is to develop a benchmarking framework for assessing the performance of the distribution models adopted by the local branches of National Health Services (NHSs) for delivering health technologies to patients at a local level, and to derive prescriptions for enhancing design and optimal management of the distribution models. Design/methodology/approach – The authors focussed the study on the distribution of absorbent devices for incontinence, adopting the analytic hierarchy process as a tool for developing the benchmarking framework. The authors applied the framework to the context of the Italian NHS with respect to the Lombard Local Health Authorities, assessing their performance in terms of operational efficiency and service quality. Findings – The developed framework constitutes a novel contribution, and it allows for generating prescriptions. Through its application to the context studied the authors found that a “one-size-fits-all” distribution model cannot be proposed, as regards both efficiency and effectiveness, since process standardization does not provide benefits or savings in all contexts. Rather, a total landed cost approach in the evaluation of the distribution practices must be adopted. Practical implications – This paper offers to managers and decision makers an innovative approach to the design of distribution models for health technologies. It provides policy makers with prescriptions to develop regulations fostering a comprehensive view of the factors for an optimal health technologies distribution at a local level. Originality/value – Given the dearth of scientific publications focussed on the distribution at the local level of health technologies, this paper significantly contributes to the existing body of knowledge and it offers an innovative framework which can be proficiently replicated in manifold contexts.
Alessandro Creazza; Umberto Restelli; Emanuele Porazzi; Elisabetta Rachele Garagiola; Davide Croce; Marisa Arpesella; Fabrizio Dallari; Carlo Noè. Benchmarking of health technologies distribution models. Benchmarking: An International Journal 2016, 23, 817 -842.
AMA StyleAlessandro Creazza, Umberto Restelli, Emanuele Porazzi, Elisabetta Rachele Garagiola, Davide Croce, Marisa Arpesella, Fabrizio Dallari, Carlo Noè. Benchmarking of health technologies distribution models. Benchmarking: An International Journal. 2016; 23 (4):817-842.
Chicago/Turabian StyleAlessandro Creazza; Umberto Restelli; Emanuele Porazzi; Elisabetta Rachele Garagiola; Davide Croce; Marisa Arpesella; Fabrizio Dallari; Carlo Noè. 2016. "Benchmarking of health technologies distribution models." Benchmarking: An International Journal 23, no. 4: 817-842.
Claudia Colicchia; Alessandro Creazza; Fabrizio Dallari; Marco Melacini. Eco-efficient supply chain networks: development of a design framework and application to a real case study. Production Planning & Control 2015, 27, 157 -168.
AMA StyleClaudia Colicchia, Alessandro Creazza, Fabrizio Dallari, Marco Melacini. Eco-efficient supply chain networks: development of a design framework and application to a real case study. Production Planning & Control. 2015; 27 (3):157-168.
Chicago/Turabian StyleClaudia Colicchia; Alessandro Creazza; Fabrizio Dallari; Marco Melacini. 2015. "Eco-efficient supply chain networks: development of a design framework and application to a real case study." Production Planning & Control 27, no. 3: 157-168.
World Expositions, due to their size and peculiar features, pose a number of logistics challenges. This paper aims at developing a design framework for the venue logistics management (VLM) operations to replenish food products to the event site, through a combination of qualitative and quantitative research approaches. First, an in-depth interview methodology, combined with the outcomes of a literature review, is adopted for defining the key variables for the tactical and operational set-up of the VLM system. Second, a quantitative approach is developed to define the necessary logistics resources. The framework is then applied to the case of Milan 2015 World Exposition. It is the first time that such a design framework for a World Exposition is presented: the originality of this research lies in the proposal of a systematic approach that adds to the experiential practices constituting the current body of knowledge on event logistics.
Alessandro Creazza; Claudia Colicchia; Fabrizio Dallari. Designing the venue logistics management operations for a World Exposition. Production Planning & Control 2014, 26, 543 -563.
AMA StyleAlessandro Creazza, Claudia Colicchia, Fabrizio Dallari. Designing the venue logistics management operations for a World Exposition. Production Planning & Control. 2014; 26 (7):543-563.
Chicago/Turabian StyleAlessandro Creazza; Claudia Colicchia; Fabrizio Dallari. 2014. "Designing the venue logistics management operations for a World Exposition." Production Planning & Control 26, no. 7: 543-563.
The aim of the present paper is to provide an application to a real-life supply-chain context (i.e. the Pirelli Tyre European logistics network) of an integrated logistics network design and optimisation model. Starting from the analysis of supply chain under study and of the configuration problem to be solved, we identified the most suitable approach: a mixed integer linear programming optimisation model endowed with a series of guidelines for gathering and processing all the data necessary to set-up and run the model. The application of the selected integrated design and optimisation model to the Pirelli Tyre case led to significant cost savings related to three different service-level scenarios. Thus, the applied model could be profitably implemented by supply chain and logistics managers for optimising various operating contexts. Moreover, the exemplified data-mapping section represents a useful guideline, which can be applied by practitioners to gather and handle the high volume of data necessary for running the model in a real-life context. In conclusion, since the current state of the art is particularly lacking exhaustive supply-chain design models, the implemented integrated approach represents a significant contribution to the existing body of knowledge on supply chain configuration.
Alessandro Creazza; Fabrizio Dallari; Tommaso Rossi. Applying an integrated logistics network design and optimisation model: the Pirelli Tyre case. International Journal of Production Research 2012, 50, 3021 -3038.
AMA StyleAlessandro Creazza, Fabrizio Dallari, Tommaso Rossi. Applying an integrated logistics network design and optimisation model: the Pirelli Tyre case. International Journal of Production Research. 2012; 50 (11):3021-3038.
Chicago/Turabian StyleAlessandro Creazza; Fabrizio Dallari; Tommaso Rossi. 2012. "Applying an integrated logistics network design and optimisation model: the Pirelli Tyre case." International Journal of Production Research 50, no. 11: 3021-3038.
Supply-chain configuration has recently gained increasing attention both from the practitioner's perspective and as a research area. This paper proposes an integrated model for designing and optimising international logistics networks. It consists of a mixed integer linear programming model and a data-mapping section (i.e. methodological guidelines for gathering and processing the data necessary to set up the model). It has been specifically developed for solving the configuration problem for supply chains characterised by a complexity level typical of real-life global logistics networks. Although this topic is well understood and well elaborated at a technical level in the extant literature, it still presents obstacles in practice especially in terms of dealing with real-life complexity, service-level constraints and data mapping. Thus, we developed our integrated approach with the aim to fill these gaps. We designed our model for dealing with multiple-layer, single location-layer, multiple-commodity and time-constrained logistics networks, to be implemented in a single period time horizon and in a deterministic environment. The proposed approach represents an innovative contribution to the existing body of scientific knowledge and facilitates the data gathering and processing activities, which are largely recognised as complex and time-consuming processes for the management of logistics activities.
Alessandro Creazza; Fabrizio Dallari; Tommaso Rossi. An integrated model for designing and optimising an international logistics network. International Journal of Production Research 2012, 50, 2925 -2939.
AMA StyleAlessandro Creazza, Fabrizio Dallari, Tommaso Rossi. An integrated model for designing and optimising an international logistics network. International Journal of Production Research. 2012; 50 (11):2925-2939.
Chicago/Turabian StyleAlessandro Creazza; Fabrizio Dallari; Tommaso Rossi. 2012. "An integrated model for designing and optimising an international logistics network." International Journal of Production Research 50, no. 11: 2925-2939.
Purpose – The purpose of this paper is to investigate the alignment between product design and the supply chain and to identify how this alignment impacts on a firm's supply chain responsiveness and resilience. Design/methodology/approach – An in-depth case study methodology was adopted to uncover the strategies undertaken by one of the UK's fastest growing fashion retailers to create a competitive advantage through its management of the product design/supply chain alignment. Findings – The findings of this case illustrate that not only is the alignment of product design with the supply chain important in improving competitive advantage for the focal company, but it also has a significant impact in improving supply chain resilience and supply chain responsiveness. This case illustrates how fundamental shifts in the organisation, particularly in integrating product design and supply chain have enabled the repositioning of the company from a low priced fashion store to becoming a leading global fast fashion retailer. Practical Implications – The paper provides guidance for companies seeking to improve supply chain costs and performance by a higher alignment of product design and the supply chain. Originality/value – This case study highlights the importance of the product design/supply chain alignment and highlights the benefits of adopting a “design centric” approach. The findings from this paper also contribute to the growing debate on supply chain risk management.
OmerA Khan; Martin Christopher; Alessandro Creazza. Aligning product design with the supply chain: a case study. Supply Chain Management: An International Journal 2012, 17, 323 -336.
AMA StyleOmerA Khan, Martin Christopher, Alessandro Creazza. Aligning product design with the supply chain: a case study. Supply Chain Management: An International Journal. 2012; 17 (3):323-336.
Chicago/Turabian StyleOmerA Khan; Martin Christopher; Alessandro Creazza. 2012. "Aligning product design with the supply chain: a case study." Supply Chain Management: An International Journal 17, no. 3: 323-336.
The complexity of globalisation emphasises the relevance for Multinational Companies (MNCs) for coordinating logistics flows within Global Supply Chains (GSCs). The aim of this paper is to analyse GSC planning configuration, describing the drivers determining the adoption of different degrees of planning centralisation. We developed a framework for studying the configuration of GSC planning, applying it to 10 primary MNCs. Finally, we analysed the stages of the supply chain (i.e., inbound logistics, production, outbound logistics) primarily involved in the centralisation choices, describing the main managerial approaches implemented when supply chain planning centralisation is undertaken.
Marco Melacini; Alessandro Creazza; Sara Perotti. Analysis of supply chain planning centralisation for multinational companies. International Journal of Logistics Systems and Management 2011, 9, 478 .
AMA StyleMarco Melacini, Alessandro Creazza, Sara Perotti. Analysis of supply chain planning centralisation for multinational companies. International Journal of Logistics Systems and Management. 2011; 9 (4):478.
Chicago/Turabian StyleMarco Melacini; Alessandro Creazza; Sara Perotti. 2011. "Analysis of supply chain planning centralisation for multinational companies." International Journal of Logistics Systems and Management 9, no. 4: 478.
Purpose – This paper aims to identify and assess different configurations to design logistics networks in global sourcing contexts. A framework to support the choice of the most suitable logistics network is developed. Design/methodology/approach – Starting from an overview of previous research on global sourcing and global logistics network design, followed by a series of interviews with international freight forwarders and logistics providers, five main logistics network configurations are identified and the paper proposes a framework to evaluate their cost-effectiveness, deriving the overall logistics cost by means of simulation. Findings – On the basis of the analysis of different scenarios the paper develops a taxonomy for selecting the most suitable logistics network configuration, with respect to some key logistics factors and purchasing strategies. Research limitations/implications – The analysis has been focused on ocean container shipping, the primary transportation mode for world trade. Practical implications – In a context characterised by the widespread adoption of direct shipment with full container load (FCL) ocean shipping (with implications on inventory levels), the provided taxonomy can represent a useful tool to support companies in choosing the most suitable combination of configurations for setting their global logistics network. Originality/value – The impact of globalisation on logistics network configuration has received little attention from supply chain researchers to date. The originality of the present paper is twofold. First, a framework to assess the overall logistics costs is developed. Second, the paper presents an original taxonomy for the selection of the most suitable logistics network.
Alessandro Creazza; Fabrizio Dallari; M. Melacini. Evaluating logistics network configurations for a global supply chain. Supply Chain Management: An International Journal 2010, 15, 154 -164.
AMA StyleAlessandro Creazza, Fabrizio Dallari, M. Melacini. Evaluating logistics network configurations for a global supply chain. Supply Chain Management: An International Journal. 2010; 15 (2):154-164.
Chicago/Turabian StyleAlessandro Creazza; Fabrizio Dallari; M. Melacini. 2010. "Evaluating logistics network configurations for a global supply chain." Supply Chain Management: An International Journal 15, no. 2: 154-164.
OmerA Khan; Alessandro Creazza. Managing the product design‐supply chain interface. International Journal of Physical Distribution & Logistics Management 2009, 39, 301 -319.
AMA StyleOmerA Khan, Alessandro Creazza. Managing the product design‐supply chain interface. International Journal of Physical Distribution & Logistics Management. 2009; 39 (4):301-319.
Chicago/Turabian StyleOmerA Khan; Alessandro Creazza. 2009. "Managing the product design‐supply chain interface." International Journal of Physical Distribution & Logistics Management 39, no. 4: 301-319.