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Pr. Joseph Nzongang is a full Professor of Finance and Head of the Management Research Unit (LAREMA) at the Faculty of Economics and Management of the University of Dschang in Cameroon. His research work focuses on the link between finance and development, and more specifically, on the management of microfinance institutions and microenterprise financing issues. He is the author of several articles on the subject. He is also a consultant and a trainer for several financial institutions.
Microfinance institutions are social enterprises that focus on the provision of financial services to poor populations excluded from the conventional banking system. These organizations face a double-bottom line, dealing simultaneously with a financial and social objective. The challenge of putting it into action is great, especially when there is a need to involve all stakeholders and to replicate the experience to new communities. One way to sustain both financial performance and social impacts is to develop a business analytics solution aiming at measuring and expanding social impacts in a financially sustainable way. This paper describes main elements to be considered, in particular the organizational context, the development process, and implementation issues that would facilitate or impede the deployment of a business analytics initiative in practice. Finally, two main components of the implementation process are specifically pointed out: a behavioral fit of the business analytics solution to the cultural context of the organization, and the country where it is deployed, and a flexible commitment in the management of the business analytics initiative implementation.
Isabelle Piot-Lepetit; Joseph Nzongang. Business Analytics for Managing Performance of Microfinance Institutions: A Flexible Management of the Implementation Process. Sustainability 2021, 13, 4882 .
AMA StyleIsabelle Piot-Lepetit, Joseph Nzongang. Business Analytics for Managing Performance of Microfinance Institutions: A Flexible Management of the Implementation Process. Sustainability. 2021; 13 (9):4882.
Chicago/Turabian StyleIsabelle Piot-Lepetit; Joseph Nzongang. 2021. "Business Analytics for Managing Performance of Microfinance Institutions: A Flexible Management of the Implementation Process." Sustainability 13, no. 9: 4882.
The objective of this paper is an assessment of the financial and social performance of a network of village banks in Cameroon and the provision of data‐driven guidance to managers helping them in their decision‐making process. An analysis framework in three stages is developed. First, a data envelopment analysis (DEA) is implemented for measuring efficiency, identifying best practices, and setting goals to less efficient microfinance institutions. Then, a DEA operating frontiers (DEA‐OF) model is designed to identify improvement paths setting short‐term goals toward their long‐term DEA objective and providing effective and time‐dependent guidance to managers in their efficiency improvement process. Finally, DEA and DEA‐OF results are translated into financial and nonfinancial indicators daily used by managers through three different and interrelated scorecards. Results of this third stage are used for identifying village banks ready for the new phase of development of the network aiming to fund community projects.
Isabelle Piot-Lepetit; Joseph Nzongang. Performance assessment and definition of improvement paths for microfinance institutions: an application to a network of village banks in Cameroon. International Transactions in Operational Research 2018, 26, 1188 -1210.
AMA StyleIsabelle Piot-Lepetit, Joseph Nzongang. Performance assessment and definition of improvement paths for microfinance institutions: an application to a network of village banks in Cameroon. International Transactions in Operational Research. 2018; 26 (4):1188-1210.
Chicago/Turabian StyleIsabelle Piot-Lepetit; Joseph Nzongang. 2018. "Performance assessment and definition of improvement paths for microfinance institutions: an application to a network of village banks in Cameroon." International Transactions in Operational Research 26, no. 4: 1188-1210.
Joseph Nzongang; Isabelle Piot-Lepetit; David Kamdem. La mesure de l'efficacité financière et sociale des institutions de microfinance du réseau MC² au Cameroun. Mondes en développement 2012, n°160, 99 -116.
AMA StyleJoseph Nzongang, Isabelle Piot-Lepetit, David Kamdem. La mesure de l'efficacité financière et sociale des institutions de microfinance du réseau MC² au Cameroun. Mondes en développement. 2012; n°160 (4):99-116.
Chicago/Turabian StyleJoseph Nzongang; Isabelle Piot-Lepetit; David Kamdem. 2012. "La mesure de l'efficacité financière et sociale des institutions de microfinance du réseau MC² au Cameroun." Mondes en développement n°160, no. 4: 99-116.