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When an accident occurs, the treatment of workers afterwards can have a significant impact on learning within the organisation. This in turn is a key influence on the organisation’s capacity to deal with future risk. The style of the accident analysis process chosen can have a considerable influence on the outcomes of the analysis and the treatment of those involved. In this paper, we report on a study into the design, introduction, and eventual sun-setting of a restorative justice process. The study found that restorative justice mechanisms can improve honesty, engagement and learning. However, the study also found that factors external to the formal accident response process have a considerable influence over the perception and execution of restorative justice. Successful management of these factors is important for realising the benefits of restorative justice for workplace accidents.
Derek Heraghty; Sidney W.A. Dekker; Andrew Rae. Modifying an accident process and its justice system – From single narratives and retribution to multiple stories and restoration. Safety Science 2021, 139, 105248 .
AMA StyleDerek Heraghty, Sidney W.A. Dekker, Andrew Rae. Modifying an accident process and its justice system – From single narratives and retribution to multiple stories and restoration. Safety Science. 2021; 139 ():105248.
Chicago/Turabian StyleDerek Heraghty; Sidney W.A. Dekker; Andrew Rae. 2021. "Modifying an accident process and its justice system – From single narratives and retribution to multiple stories and restoration." Safety Science 139, no. : 105248.
How people are treated following their involvement in a workplace accident can have far reaching implications for both the individual and the organisation. In this paper, we examine the impact the use of retributive justice mechanisms within the accident analysis process have on both the individual and the organisation. We analyse the perceptions of those involved in five accidents where retributive justice mechanisms were used. Our study of these cases shows retributive justice mechanisms used as part of the accident analysis process negatively impacts three key areas; (1) the mental health of the individual; (2) organisational learning and; (3) organisational performance. Our study also illustrates that the language used as part of the accident analysis has a significant impact upon the perception of the process and the willingness to participate.
Derek Heraghty; Andrew Rae; Sidney W.A. Dekker. Managing accidents using retributive justice mechanisms: When the just culture policy gets done to you. Safety Science 2020, 126, 104677 .
AMA StyleDerek Heraghty, Andrew Rae, Sidney W.A. Dekker. Managing accidents using retributive justice mechanisms: When the just culture policy gets done to you. Safety Science. 2020; 126 ():104677.
Chicago/Turabian StyleDerek Heraghty; Andrew Rae; Sidney W.A. Dekker. 2020. "Managing accidents using retributive justice mechanisms: When the just culture policy gets done to you." Safety Science 126, no. : 104677.
The language and approach we use to describe the past can have a strong influence on the audience’s interpretation of our story. In our experiment, we explore, using 3 different conditions, how the framing, language and style of an accident report can affect the audience’s proposed solutions to manage the problems found. We find that the approach used to create an accident report can have a powerful influence on the audience’s decision making. Whether we are describing an accident in a linear manner, using a systems approach, or we are accepting of multiple stories which are not linear or coherent, the methods we use to capture and communicate the story have a profound impact on the actions decided upon by the reader.
Derek Heraghty; Sidney Dekker; Andrew Rae. Accident Report Interpretation. Safety 2018, 4, 46 .
AMA StyleDerek Heraghty, Sidney Dekker, Andrew Rae. Accident Report Interpretation. Safety. 2018; 4 (4):46.
Chicago/Turabian StyleDerek Heraghty; Sidney Dekker; Andrew Rae. 2018. "Accident Report Interpretation." Safety 4, no. 4: 46.
The language we use to describe the past can have a strong influence on the audience’s interpretation of our story. In our experiment, we explore, using 3 different conditions, how the framing and language of an accident report can affect the audience’s proposed solutions to manage the problems found. We find that the approach used to create an accident report can have a powerful influence on the audience’s decision making. Whether we are describing an accident in a similar manner to a crime, using a systems approach or we are accepting of multiple stories which are not linear or coherent, the methods we use to capture and communicate the story have a profound impact on the actions decided upon by the reader.
Derek Heraghty; Sidney Dekker; Andrew Rae. Accident Report Interpretation: The Power of Language. 2018, 1 .
AMA StyleDerek Heraghty, Sidney Dekker, Andrew Rae. Accident Report Interpretation: The Power of Language. . 2018; ():1.
Chicago/Turabian StyleDerek Heraghty; Sidney Dekker; Andrew Rae. 2018. "Accident Report Interpretation: The Power of Language." , no. : 1.