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Literature on job searching suggests that emotion regulation has an impact on employability, but this relationship is far from being explained; furthermore, most of the studies have been conducted among students or workers. The aim of the current study was to investigate the relationship between emotion regulation and employability among unemployed people, analyzing the role of ambition and protean career orientation as possible factors in such a relationship. Participants were 228 unemployed subjects who had requested individual counselling for job searching; data were collected by means of a self-report questionnaire. Results confirmed that emotion regulation is related to employability, both through a direct relationship and through an indirect effect of ambition and protean career orientation.
Chiara Panari; Michela Tonelli; Greta Mazzetti. Emotion Regulation and Employability: The Mediational Role of Ambition and a Protean Career among Unemployed People. Sustainability 2020, 12, 9347 .
AMA StyleChiara Panari, Michela Tonelli, Greta Mazzetti. Emotion Regulation and Employability: The Mediational Role of Ambition and a Protean Career among Unemployed People. Sustainability. 2020; 12 (22):9347.
Chicago/Turabian StyleChiara Panari; Michela Tonelli; Greta Mazzetti. 2020. "Emotion Regulation and Employability: The Mediational Role of Ambition and a Protean Career among Unemployed People." Sustainability 12, no. 22: 9347.
The present study aimed to explore the mediating role of hostile customer relations in the association between emotional dissonance and workers' mental health. Moreover, the moderating role of proactive personality as a buffer against hostile customer relations was assessed. Emotional demands become crucial within professions that involve a direct relationship with clients and, if poorly managed, can negatively affect workers' health and performance. Accordingly, data were collected on a sample of n = 918 mass-retail employees working for one of the leading Italian supermarket companies. Most participants were women (62.7%) with a mean age = 40.38 (SD = 7.68). The results of a moderated mediation analysis revealed that emotional dissonance was related to more hostile customer relations that, in turn, were associated with higher rates of mental health symptoms. Proactive personality emerged as a protecting factor that prevented the onset of conflicts with clients, particularly among workers experiencing high levels of emotional dissonance. The identification of resources enabling management of emotional demands could suggest suitable adaptive strategies for customer-facing roles, thus preventing the occurrence of adverse mental health symptoms.
Greta Mazzetti; Silvia Simbula; Chiara Panari; Dina Guglielmi; Alessio Paolucci. "Woulda, Coulda, Shoulda". Workers' Proactivity in the Association between Emotional Demands and Mental Health. International Journal of Environmental Research and Public Health 2019, 16, 3309 .
AMA StyleGreta Mazzetti, Silvia Simbula, Chiara Panari, Dina Guglielmi, Alessio Paolucci. "Woulda, Coulda, Shoulda". Workers' Proactivity in the Association between Emotional Demands and Mental Health. International Journal of Environmental Research and Public Health. 2019; 16 (18):3309.
Chicago/Turabian StyleGreta Mazzetti; Silvia Simbula; Chiara Panari; Dina Guglielmi; Alessio Paolucci. 2019. ""Woulda, Coulda, Shoulda". Workers' Proactivity in the Association between Emotional Demands and Mental Health." International Journal of Environmental Research and Public Health 16, no. 18: 3309.
Chiara Panari; W Levati; A Bonini; M Tonelli; E Alfieri; Giovanna Artioli. The ambiguous role of healthcare providers: a new perspective in Human Resources Management. Acta bio-medica : Atenei Parmensis 2016, 87, 1 .
AMA StyleChiara Panari, W Levati, A Bonini, M Tonelli, E Alfieri, Giovanna Artioli. The ambiguous role of healthcare providers: a new perspective in Human Resources Management. Acta bio-medica : Atenei Parmensis. 2016; 87 ():1.
Chicago/Turabian StyleChiara Panari; W Levati; A Bonini; M Tonelli; E Alfieri; Giovanna Artioli. 2016. "The ambiguous role of healthcare providers: a new perspective in Human Resources Management." Acta bio-medica : Atenei Parmensis 87, no. : 1.
Dina Guglielmi; Chiara Panari; Silvia Simbula; Greta Mazzetti. Is it Possible to Motivate Teachers? The role of Organizational Identification. Procedia - Social and Behavioral Sciences 2014, 116, 1842 -1847.
AMA StyleDina Guglielmi, Chiara Panari, Silvia Simbula, Greta Mazzetti. Is it Possible to Motivate Teachers? The role of Organizational Identification. Procedia - Social and Behavioral Sciences. 2014; 116 ():1842-1847.
Chicago/Turabian StyleDina Guglielmi; Chiara Panari; Silvia Simbula; Greta Mazzetti. 2014. "Is it Possible to Motivate Teachers? The role of Organizational Identification." Procedia - Social and Behavioral Sciences 116, no. : 1842-1847.
The aim of this work was to introduce a new combined method of subjective and objective measures to assess psychosocial risk factors at work and improve workers’ health and well-being. In the literature most of the research on work-related stress focuses on self-report measures and this work represents the first methodology capable of integrating different sources of data.
Chiara Panari; Dina Guglielmi; Aurora Ricci; Maria Carla Tabanelli; Francesco Saverio Violante. Assessing and improving health in the workplace: an integration of subjective and objective measures with the STress Assessment and Research Toolkit (St.A.R.T.) method. Journal of Occupational Medicine and Toxicology 2012, 7, 18 -18.
AMA StyleChiara Panari, Dina Guglielmi, Aurora Ricci, Maria Carla Tabanelli, Francesco Saverio Violante. Assessing and improving health in the workplace: an integration of subjective and objective measures with the STress Assessment and Research Toolkit (St.A.R.T.) method. Journal of Occupational Medicine and Toxicology. 2012; 7 (1):18-18.
Chicago/Turabian StyleChiara Panari; Dina Guglielmi; Aurora Ricci; Maria Carla Tabanelli; Francesco Saverio Violante. 2012. "Assessing and improving health in the workplace: an integration of subjective and objective measures with the STress Assessment and Research Toolkit (St.A.R.T.) method." Journal of Occupational Medicine and Toxicology 7, no. 1: 18-18.