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Raymond Opdenakker
Sub Department Innovation, Technology Entrepreneurship & Marketing, Faculty Industrial Engineering & Innovation Sciences, Eindhoven University of Technology, P.O. Box 513 Eindhoven, The Netherlands

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Journal article
Published: 12 July 2021 in Sustainability
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With the rapid global spread and application of Information and Communication Technology (ICT), the question is whether every culture makes similar use of the ideology that often underlies its creators’ design. ICT applications are designed with underlying beliefs or principles about e.g., work, communication, and individuality. These beliefs or principles are invisible and hidden in software and, as such, in many instances not recognized by users in other cultures. These hidden principles might even frustrate the understanding, use, knowledge-sharing, and e-collaboration between people from different cultures. In this article, we aim to explore, from a historical point of view, the early years of adaptation of ICT in developing countries, and we will highlight the importance of the use of intercultural (ICT-)skills to learn to recognize cultural differences from a relationship-based definition in technology-mediated collaboration. A semi-systematic or narrative review approach is used that is particularly suitable for topics that have been conceptualized differently. Our review firstly summarizes and categorizes the cultural factors impacting the adaptation and diffusion of ICT, especially in developing countries, and investigates which factors could hinder and/or facilitate the collaboration with other countries. Secondly, the findings of a thorough comparison between different intercultural competencies’ frameworks indicate that intercultural competencies show a combination of motivation, knowledge (-management), and skills, which are key competencies in the light of successful technology-mediated collaboration.

ACS Style

Albert Kampermann; Raymond Opdenakker; Beatrice Heijden; Joost Bücker. Intercultural Competencies for Fostering Technology-Mediated Collaboration in Developing Countries. Sustainability 2021, 13, 7790 .

AMA Style

Albert Kampermann, Raymond Opdenakker, Beatrice Heijden, Joost Bücker. Intercultural Competencies for Fostering Technology-Mediated Collaboration in Developing Countries. Sustainability. 2021; 13 (14):7790.

Chicago/Turabian Style

Albert Kampermann; Raymond Opdenakker; Beatrice Heijden; Joost Bücker. 2021. "Intercultural Competencies for Fostering Technology-Mediated Collaboration in Developing Countries." Sustainability 13, no. 14: 7790.

Journal article
Published: 11 July 2018 in Renewable Energy
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There is a global goal to reduce carbon emissions and create a more sustainable world. Over the past decades, a growing share of renewable energy resources have been developed to reach this goal. Due to their intermittent nature, these resources make it more difficult for an electrical grid to remain stable as it is designed for slow-reacting, constant, and predictable power plants. This issue can be solved through energy storage for load balancing without using power plants for this operation, and with a reaction time that is much faster than conventional power plants. The implementation of energy storage seems inevitable for a more sustainable future. Still, this market has only slowly started to move in the right direction, with implementation on both large- and small-scale applications awaiting their first successes. An innovative business model may be key to this success. This study investigated how business model innovation affects firm performance in the energy storage market, by measuring firm performance on firms acting in the energy storage market. Four cases were investigated: two large-scale applications using grid-level solutions and two small-scale applications on the consumer level. Results show that business model innovation affects firm performance in the energy storage market. With current legislation limiting a true new value proposition, for large-scale applications, the business model innovation with an efficiency design theme results in higher environmental performance and, therefore, increased customer satisfaction. For small-scale applications, a business model innovation with a complementarities theme results in increased numbers of partnerships, customer segments, and channels, contributing to higher customer satisfaction through a more complete and innovative product-value proposition to the customer.

ACS Style

Martijn Hamelink; Raymond Opdenakker. How business model innovation affects firm performance in the energy storage market. Renewable Energy 2018, 131, 120 -127.

AMA Style

Martijn Hamelink, Raymond Opdenakker. How business model innovation affects firm performance in the energy storage market. Renewable Energy. 2018; 131 ():120-127.

Chicago/Turabian Style

Martijn Hamelink; Raymond Opdenakker. 2018. "How business model innovation affects firm performance in the energy storage market." Renewable Energy 131, no. : 120-127.