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The environmental impact of marine and coastal tourism is gaining the attention of firms, scholars and institutions. Coastal tourism facilities play a crucial role in the sustainable management of coastal tourism areas in Mediterranean countries. One way by which tourism facilities can preserve these resources is to adopt on a voluntary basis the ecolabels, which ensure compliance with specific environmental performance criteria. The research presents the results of a survey addressed to the guests of an ecolabel-awarded Italian Beach Club. In order to reduce a research gap in the context of coastal tourism, the aim is to evaluate how guests perceive the green practices implemented by the Beach Club and to test if they significantly influence guests’ satisfaction and loyalty. Partial Least Square Structural Equation Model (PLS-SEM) was employed to test a series of research hypotheses. Findings show that (a) guest environmental concern positively influences guest attitude toward green practices and guests’ evaluation of green practices; (b) guest environmental concern isn’t a significant antecedent of guest satisfaction; (c) guest attitude toward green practices positively influences the evaluation of green practices; (d) guest attitude towards green practices doesn’t influence guest satisfaction and loyalty; (e) the performance of Beach Club green practices positively influences guest satisfaction and loyalty toward the Beach Club; (f) customer satisfaction is a significant antecedent of guest loyalty. Research findings are relevant for practitioners, as beach club green practices are positively recognized by guests that consider them as part of the service quality, showing that environmental commitment plays a significant role in generating added value for coastal tourism.
R. Merli; M. Preziosi; A. Acampora; M.C. Lucchetti; F. Ali. The impact of green practices in coastal tourism: An empirical investigation on an eco-labelled beach club. International Journal of Hospitality Management 2018, 77, 471 -482.
AMA StyleR. Merli, M. Preziosi, A. Acampora, M.C. Lucchetti, F. Ali. The impact of green practices in coastal tourism: An empirical investigation on an eco-labelled beach club. International Journal of Hospitality Management. 2018; 77 ():471-482.
Chicago/Turabian StyleR. Merli; M. Preziosi; A. Acampora; M.C. Lucchetti; F. Ali. 2018. "The impact of green practices in coastal tourism: An empirical investigation on an eco-labelled beach club." International Journal of Hospitality Management 77, no. : 471-482.
Companies are increasingly required to deal with sustainability issues through the adoption of Corporate Social Responsibility (CSR) practices. Among the different CSR aspects, workers securities fulfill a necessary issue. SA8000 is an internationally accepted tool that aims to guarantee decent workplace across all industrial sectors. Italian companies represent more than 30% of certified organizations on a global level. Company size is a key factor in the definition of managerial strategies. A survey that involved more than 600 SA8000 certified companies has been conducted. Company dimension has been used as a parameter to interpret survey results. The aspects analyzed mainly consisted of drivers, barriers and benefits in SA8000 certification pathway. The study showed a high level of homogeneity among firms. According to SA8000 requirements, one of the main issues is the implementation of control and awareness mechanisms addressed to suppliers. Survey results highlight that all respondents recognize the importance of suppliers’ involvement, considered as one of the most difficult phases in implementing certification. However, there were no significant differences among Micro, Small, Medium and Large companies.
Roberto Merli; Michele Preziosi; Ilaria Massa. Social Values and Sustainability: A Survey on Drivers, Barriers and Benefits of SA8000 Certification in Italian Firms. Sustainability 2015, 7, 4120 -4130.
AMA StyleRoberto Merli, Michele Preziosi, Ilaria Massa. Social Values and Sustainability: A Survey on Drivers, Barriers and Benefits of SA8000 Certification in Italian Firms. Sustainability. 2015; 7 (4):4120-4130.
Chicago/Turabian StyleRoberto Merli; Michele Preziosi; Ilaria Massa. 2015. "Social Values and Sustainability: A Survey on Drivers, Barriers and Benefits of SA8000 Certification in Italian Firms." Sustainability 7, no. 4: 4120-4130.
The last revision of the EMAS (Eco Management and Audit Scheme) Regulation encouraged a cluster approach to increase the participation of the organizations and to involve local stakeholders in the commitment to sustainability. Our research activity intends to partially fill the literature gap in the field by investigating the Italian cluster approach to EMAS, characterized by the creation of a cluster Managing Committee (MC)—which can receive an EMAS Cluster Certificate—in order to improve the implementation of the scheme. We investigated the effectiveness of MCs actions on different stakeholder categories in the nine Italian clusters with EMAS Cluster Certificate. We present the results of a survey conducted through different stakeholder categories in the considered clusters. The main goals of the investigation are to determine the effectiveness of EMAS Certificate for: local stakeholder involvement, network creation, environmental performance improvement and the increase in EMAS single registration. We find that EMAS Cluster Certificate is perceived as effective in improving environmental performance of the area and enhancing cluster image. Despite the recognition of these positive aspects, few organizations showed interest in EMAS registration because of the costs involved and the lack of incentives available from public institutions.
Roberto Merli; Michele Preziosi; Ilaria Massa. EMAS Regulation in Italian Clusters: Investigating the Involvement of Local Stakeholders. Sustainability 2014, 6, 4537 -4557.
AMA StyleRoberto Merli, Michele Preziosi, Ilaria Massa. EMAS Regulation in Italian Clusters: Investigating the Involvement of Local Stakeholders. Sustainability. 2014; 6 (7):4537-4557.
Chicago/Turabian StyleRoberto Merli; Michele Preziosi; Ilaria Massa. 2014. "EMAS Regulation in Italian Clusters: Investigating the Involvement of Local Stakeholders." Sustainability 6, no. 7: 4537-4557.