Travelling families are interested in urban tourism due to its cognitive and entertainment aspects. Some expectations of parents travelling with children are the same independent of the accommodation location. The purpose of this article is to examine at what level city hotels offer services and amenities within family tourism, how they meet parents’ expectations and whether they adapt offers to children of different ages. Two measurement tools were used for this study. The first one was the authors’ questionnaire addressed to hotel managers. A total of 88 hotels located in Krakow were selected for the study. The survey contained questions on the offers of hotels related to various services and amenities for families with children, which were assigned to one of three groups (24 items): general child-friendly hotel services and amenities, in-room amenities and restaurant amenities. In the second phase of the study, parents of children aged 0–10 years were asked to assess the degree to which the amenities offered by hotels were important for them during the selection of a hotel. In total, 90 surveys were taken into consideration. The tool was designed to examine the needs of parents who have children of different ages, in regard to selected hotel services and amenities (24 items). As in the case of the surveys for hoteliers, the same three groups were created. The research demonstrates that children’s age is the key factor that should lead to the differentiation of the accommodation offer. However, hoteliers largely perceive children as a homogeneous group. In all studied age categories (6) and amenities groups (3), parents’ expectations were higher than the services and amenities offered. No significant differences regarding the category of the hotel or hotel chain membership have been found. The results of the study may provide valuable guidance to hoteliers who wish to attract families with children to urban tourism and adapt their offer to them, thus realising the principle of inclusiveness. They may be also a significant contribution to the literature on the subject, as most published work concerns holiday hotels rather than city hotels.
28 September 2020 in Studies of the Industrial Geography Commission of the Polish Geographical Society
For several years film tourism has been perceived as a new trend in cultural tourism. Following this trend, this work aims to determine which forms of film tourism are currently developing in Kraków. Moreover, it wants to indicate the potential of the city to create a tourism product in this field. In the research, guidebooks, as well as film materials and internet sources, have been used. Moreover, the offer of Kraków travel agencies regarding organised guided tours based on film have been analysed, along with sources such as city council strategic documents and reports. The research has demonstrated that Kraków is a city with high tourist potential in those terms. It regards both film production (including its surrounding area) and organisation of film festivals. However, analysis of guidebooks and local travel agency offers has pointed to a low interest in film. The research presented in the article, due to its attempt at comprehensiveness and upto-dateness in the context of new ideas for the development of tourism products, constitutes a contribution to Polish literature on cultural tourism. In practical terms, it may become an inspiration for those who are responsible for creating tourism products based on Kraków’s film heritage.
This study presents the findings of research conducted among pilgrims and tourists walking the pilgrimage route to the sanctuary of St. James in Santiago de Compostela. The primary aim was to examine the ecological awareness of those travelling the Camino de Santiago, to identify pro-environmental behaviours undertaken by caminantes during their journey, and to determine the key factors influencing such practices. The empirical foundation of the study consists of survey data collected from 428 respondents representing 47 countries worldwide who had walked the Camino de Santiago. Our research contributes to the growing field of inquiry into the relationship between religion, ecology, and health by introducing the concept of eco-pilgrimage—religiously motivated journeys that integrate spiritual practices with pro-environmental behaviour and concern for both physical and mental well-being.
1 January 2021 in Studies of the Industrial Geography Commission of the Polish Geographical Society
The progressive aging process of societies is observed worldwide and tourism is one of the ways to activate elder people. The aim of this study is to identify the main preferences of seniors in various aspects related to tourism activities, as well as barriers that might limit or even prevent them from travelling. The study was based on a questionnaire survey carried out on a group of seniors associated in selected universities of the third age in Krakow. Based on the research, it was found that the participants of the study belong to a group of active seniors who usually travel domestically for tourism and leisure purposes. In addition, they prefer off-season holidays, and indicate financial limitations as the main barrier. The findings presented in this study may prove useful for the tourism and hotel industry, which should appreciate the potential of senior tourism especially in the context of the operation of tourist resorts out of the main holiday season.
25 March 2018 in Studies of the Industrial Geography Commission of the Polish Geographical Society
Kreowanie zdrowego stylu życia, zwiększająca się świadomość prozdrowotna oraz starzejące się społeczeństwo spowodowały zmiany na rynku usług turystycznych. Z każdym rokiem przybywa nowych hoteli oferujących usługi upiększające i poprawiające samopoczucie. W Krakowie, jednym z najlepiej turystycznie rozwijających się miast europejskich, gdzie występuje nasilona konkurencja, hotele nie poprzestają na ofercie podstawowej, ale poszukują możliwości wyróżnienia się poprzez dodatkową usługę turystyczną, stwarzając nowe propozycje spędzania wolnego czasu. Jedną z nich, zgodną z ogólnoświatowym trendem dążenia do poprawy zdrowia, oferowaną przez krakowskie obiekty noclegowe, jest umożliwienie korzystania z zabiegów spa i wellness. Hotele oferujące tego typu usługi zwiększają obłożenie i szansę wyróżnienia się z bogatej infrastruktury turystycznej Krakowa. Celem opracowania jest diagnoza liczby krakowskich hoteli oferujących usługi spa i wellness na terenie miasta Krakowa w wybranych hotelach. Opracowanie ukazuje kształtowanie się „przemysłu zdrowotnego”, a także dalsze możliwości rozwoju rynku krakowskiego hotelarstwa związanego z tymi usługami.