The aim of this paper is to identify the basic elements that must be taken into account when constituting the complete process of crisis management in an organisation. This study explains the following: the identification of the basic elements; the sequence of the basic elements’ relationships in the creation of crisis management; the reason for their importance in this process; terms; and the person/team responsible for their determination. The identification of the elements is based on a mind map. The logic progress of each action is presented in the network. Detailed graphical and tabular representations of the verbal accompaniment have been used to highlight the diversity of the activities and skills required when creating crisis management in an organisation. Thus, the elements presented and their relationships are a tool for managers. Their practical usefulness has been confirmed in several applications in different organisations.

Sustainable development is influenced by the activities of both large businesses and small- and medium-sized businesses. The aim of this article is to identify the attitude of small businesses to sustainable development. The article presents the results of empirical research among managers of small businesses in the Czech Republic. A multi-criteria decision-making method (analytic hierarchy process) was used for the evaluation of relationship of these managers to sustainable development. A benefits, opportunities, costs and risks approach was applied for the structuring of the elements. The significance of the individual elements has been detected using Saaty’s method. Three alternatives were formulated about the benefits to be a business that is interested in sustainability development. It was identified that the alternative, ‘it is advantageous to be business interesting in sustainability development’ is the most preferred. On the other hand, it was also identified, that managers will be responsible for sustainability development and their attitude must bring them benefits. This article contributes to the fulfilment of the research gap in the field of research related to small businesses and their surroundings. Identified impacts can be used for practical creation of conditions which would further encourage small businesses to take a proactive approach to sustainability development.

Employee engagement has a major impact on both, staff performance and overall organisation performance. Factors affecting the level of engagement vary depending on the age of the workers. These differences should be recognised by the organisation and taken into account when increasing workers' engagement. Aim of this article is to introduce a new way how to evaluate the importance of employees’ engagement factors including also generation Y and provide the results of practical implementation of pilot research. The methods used to fulfil the aim were the modification and addition of already existing engagement model, which, however, does not reflect the differences of young employees on the labour market, and also Saaty’s method of determining weights. To fulfil the objectives, the authors have executed a survey by using the written questionnaire on a sample size of 664 respondents. Main outputs of the article include proposal of adjusted engagement model, questionnaire used to evaluate the importance of engagement’s factors and pilot practical application of evaluating the engagement’s factors of employees in a selected company.

Human resources management, which includes a wide range of activities, may vary between businesses. One of the reasons for these differences may be the fact that they are non-family or family businesses. The purpose of this study is to identify differences in the area of human resources management between non-family and family businesses operating in the Czech business environment. The authors formulated three research questions and two hypotheses. The article’s main findings are: non-family and family businesses do not substantially differ in human resources management. The article is formulating more general conclusions in the researched area, which can serve as a starting point for further directions of possible research on this issue.