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Maria Cristina Longo
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Journal article
Published: 02 May 2020 in Sustainability
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The paper is a country-specific study that explores the potential points of connection between the sustainable territorial development goals and managerial tools in the context of local authorities. In particular, the purpose of this research is to propose a set of features and criteria to evaluate the contribution of accounting documents to the pursuit, development and strengthening of social sustainability. As part of traditional accounting systems, social reporting is essential to support policy makers’ decisions in promoting social sustainability and in evaluating the effects of their choices within the institution and externally towards citizens and various stakeholders. To this end, we present a leading case study of a medium-sized Italian local authority’s accounting system in which the contributions and limits of managerial tools to social reporting are analyzed. The case study allows us to have a deeper understanding of social reporting and to get insights about issues that matter to social sustainability assessment in public administration. Since the reporting tools comply with international accounting standards, the case study offers interesting food for thought in the international debate on the assessment of sustainability in public organizations. The results identify the areas of complementarity and critical issues between social reporting and traditional accounting systems. Therefore, they enhance our knowledge about the role of public accounting system in supporting sustainable territorial development policies and programs through managerial tools’ adoption.

ACS Style

Eleonora Cardillo; Maria Cristina Longo. Managerial Reporting Tools for Social Sustainability: Insights from a Local Government Experience. Sustainability 2020, 12, 3675 .

AMA Style

Eleonora Cardillo, Maria Cristina Longo. Managerial Reporting Tools for Social Sustainability: Insights from a Local Government Experience. Sustainability. 2020; 12 (9):3675.

Chicago/Turabian Style

Eleonora Cardillo; Maria Cristina Longo. 2020. "Managerial Reporting Tools for Social Sustainability: Insights from a Local Government Experience." Sustainability 12, no. 9: 3675.

Journal article
Published: 03 August 2018 in Technovation
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Innovative start-ups are often considered to be a key source of innovation and job creation. As such they are the subject of several types of supportive public policies. This study examines the short-term and long-term effects of business incubators on the performance of innovative start-ups in terms of sales revenues and job creation. A large sample of N = 2544 innovative Italian start-ups, of which 606 were incubated, was followed over a period of up to six years. Tobit and Poisson regressions and propensity-score matching analyses point towards a significant negative effect of incubator tenancy on sales revenues and no significant effect of incubation on job creation. Findings also suggest that the initially negative effect of incubation on sales revenues turns into a positive effect in the long term. The effects of incubator characteristics, in terms of ownership, certification, and size on the growth of tenant start-ups were further analysed, but these effects were found to be negligible. The study contributes to the literature on the evidence-based evaluation of business incubation performance. It suggests that public policy makers should lower their expectations regarding the numbers of new jobs created by business incubation support.

ACS Style

Martin Lukeš; Maria Cristina Longo; Jan Zouhar. Do business incubators really enhance entrepreneurial growth? Evidence from a large sample of innovative Italian start-ups. Technovation 2018, 82-83, 25 -34.

AMA Style

Martin Lukeš, Maria Cristina Longo, Jan Zouhar. Do business incubators really enhance entrepreneurial growth? Evidence from a large sample of innovative Italian start-ups. Technovation. 2018; 82-83 ():25-34.

Chicago/Turabian Style

Martin Lukeš; Maria Cristina Longo; Jan Zouhar. 2018. "Do business incubators really enhance entrepreneurial growth? Evidence from a large sample of innovative Italian start-ups." Technovation 82-83, no. : 25-34.

Journal article
Published: 14 May 2018 in European Journal of Innovation Management
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Purpose Even in established economies, empirical studies on the relationship between business incubation and firm performance do not show unequivocally positive results. The purpose of this paper is to contribute to this debate based on the empirical evidence from the under-researched Central and Eastern European region in which no similar study has been conducted before. Due to the shorter experience with the management of business incubators and less developed institutions, business incubators may not be so effective in supporting their tenants in this region. Design/methodology/approach The authors utilise firm-level data from incubated Czech enterprises (n=205) founded after 2003 and compare them with those that have not received support from incubators. The authors implement three matching techniques to pair incubated and non-incubated companies. The outcome variables measured sales, price-cost margin, assets turnover, value added, size of total assets and size of personnel costs. Findings Compared to the control group, incubated firms reported on average lower values of the above-mentioned indicators. Presented study shows that Czech incubators have not been successful in supporting growth of incubated firms. Practical implications The study suggests that there is a clear room for improvements. Incubators should improve in attracting and selecting high potentials and in providing more effective support focussed on tenants’ growth, whereas policymakers should exercise stricter control regarding the money spent and effectiveness of incubators. Originality/value The empirical analysis was conducted based on the research gap in the studies related to the impact of business incubation in the under-researched Central and Eastern European region. It also shows that positive results from similar studies done in established economies cannot be taken for granted as they depend on the quality of institutions in a particular country.

ACS Style

Ondřej Dvouletý; Maria Cristina Longo; Ivana Blažková; Martin Lukeš; Michal Andera. Are publicly funded Czech incubators effective? The comparison of performance of supported and non-supported firms. European Journal of Innovation Management 2018, 21, 543 -563.

AMA Style

Ondřej Dvouletý, Maria Cristina Longo, Ivana Blažková, Martin Lukeš, Michal Andera. Are publicly funded Czech incubators effective? The comparison of performance of supported and non-supported firms. European Journal of Innovation Management. 2018; 21 (4):543-563.

Chicago/Turabian Style

Ondřej Dvouletý; Maria Cristina Longo; Ivana Blažková; Martin Lukeš; Michal Andera. 2018. "Are publicly funded Czech incubators effective? The comparison of performance of supported and non-supported firms." European Journal of Innovation Management 21, no. 4: 543-563.

Journal article
Published: 09 October 2017 in The TQM Journal
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Purpose The purpose of this paper is to discuss the topic of agency problems in service ecosystem for innovation. It specifically explores the corporate policies aimed at encouraging collaboration, so as to prevent opportunistic behaviors within the innovation hub, where service exchange is central for innovation creation. Design/methodology/approach The authors apply the agency theory framework to the hub as a service ecosystem in order to understand how it would be possible to address agency problems between the firm (principal) and the other actors of the hub (agents), involved in peer-to-peer interactions. The research explores the case study of a high-tech leading company, which is a pioneer in the use of the hub for supporting its innovation process. Data are collected through semi-structured interviews to some key informants of the Hub Program regarding structure and organization; participation; incentives and monitoring. Findings In service ecosystems, corporate policies are based on commitment, psycho-social incentives and social control may encourage collaboration among the actors, thus contributing to align their own interests to the hub’s innovation common goals. Research limitations/implications Given the exploratory nature of the research, the paper is based on a single case study. Thus, it is not possible to either generalize the results or evaluate any statistical correlation. Practical implications The paper provides a wider awareness about the benefits and risks related to service ecosystems for innovation, and advise both managers and practitioners about appropriate corporate policies to better address the agency problems. Originality/value This study enhances the literature on service ecosystems, highlighting the importance of corporate policies in preventing opportunistic behavior of actors in order to ensure the value co-creation process. It also extends the agency theory application to informal and not-hierarchical contexts. Besides, it suggests practitioners a way to reconcile the different interests of the firm and the other hub’s participants.

ACS Style

Maria Cristina Longo; Sonia Caterina Giaccone. Struggling with agency problems in open innovation ecosystem: corporate policies in innovation hub. The TQM Journal 2017, 29, 881 -898.

AMA Style

Maria Cristina Longo, Sonia Caterina Giaccone. Struggling with agency problems in open innovation ecosystem: corporate policies in innovation hub. The TQM Journal. 2017; 29 (6):881-898.

Chicago/Turabian Style

Maria Cristina Longo; Sonia Caterina Giaccone. 2017. "Struggling with agency problems in open innovation ecosystem: corporate policies in innovation hub." The TQM Journal 29, no. 6: 881-898.

Journal article
Published: 08 May 2017 in European Journal of Innovation Management
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PurposeThis paper aims to analyze to what extent and under which conditions R&D projects benefit from team members’ participation in spontaneous and work-related communities of practice (CoPs).Design/methodology/approachQuantitative empirical study. R&D projects are the unit of analysis. Data are collected through interviews to 121 informants who are members of 60 R&D projects and participants in 195 CoPs. FindingsThe participation of project team members in work-related CoPs positively affects the R&D project performance. This positive effect is applies also to radically innovative projects. The diversity in the institutional affiliation of CoPs members is also highly significant and positively correlated to the project performance.Research limitations/implicationsThe paper considers only work-related CoPs, thus neglecting the knowledge transacted through other types of CoPs.Practical implicationsPractitioners should support the autonomous participation of project team members to spontaneous and work-related CoPs that cut across the organizational boundaries. Team leaders may enhance team innovative capabilities and performance by ensuring diversity of knowledge and skills from CoPs whose members work for institutions that differ from each other. Originality/valueFirst, this study provides quantitative evidence of the CoPs ability to support innovation. Second, this research is focused on spontaneous and work-related CoPs within business environments. Third, this study does not analyze CoPs performance, but it postulates a connection between innovative organizational units (i.e. R&D projects) and spontaneous CoPs that cut across the firms boundaries.

ACS Style

Maria Cristina Longo; Alessandro Narduzzo. Transactive knowledge from communities of practice to firms. European Journal of Innovation Management 2017, 20, 291 -311.

AMA Style

Maria Cristina Longo, Alessandro Narduzzo. Transactive knowledge from communities of practice to firms. European Journal of Innovation Management. 2017; 20 (2):291-311.

Chicago/Turabian Style

Maria Cristina Longo; Alessandro Narduzzo. 2017. "Transactive knowledge from communities of practice to firms." European Journal of Innovation Management 20, no. 2: 291-311.

Book chapter
Published: 22 September 2016 in Applying Quality of Life Research
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This research aims to analyze how open innovation in Italian public organizations supports transparency in communicating entrepreneurial and innovative initiatives and how this practice reflects on the communities’ quality of life. As open government approach is based on the principles of transparency, in terms of participation, collaboration and accountability, this study examines particularly the transparency as an appropriate communication process devoted to citizens, in which the stakeholders’ involvement is critical to identify their economic and social needs and, at the same time, to define priorities for promoting local development. This study is based on a statistical descriptive analysis carried out on a sample of Italian public municipalities located in different geographical areas in order to identify what constitutes good communication practices in the public sector, in compliance with the Italian law. We complete the analysis with an exploratory case study, which represents a good example of open administration in communicating entrepreneurial initiatives in a transparent way.

ACS Style

Maria Cristina Longo; Eleonora Cardillo. Transparency in Open Administrations: Communication, Accountability and Community’s Quality of Life. Evidences from Innovative Practices in Italian Local Governments. Applying Quality of Life Research 2016, 99 -122.

AMA Style

Maria Cristina Longo, Eleonora Cardillo. Transparency in Open Administrations: Communication, Accountability and Community’s Quality of Life. Evidences from Innovative Practices in Italian Local Governments. Applying Quality of Life Research. 2016; ():99-122.

Chicago/Turabian Style

Maria Cristina Longo; Eleonora Cardillo. 2016. "Transparency in Open Administrations: Communication, Accountability and Community’s Quality of Life. Evidences from Innovative Practices in Italian Local Governments." Applying Quality of Life Research , no. : 99-122.

Journal article
Published: 01 January 2016 in International Journal of Technology Marketing
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The paper affords the topic of the innovation hub as an enabler of connectivity to support organisations in the innovation process. Given its potentiality, the hub is a tool increasingly adopted by companies, science parks and local authorities to enhance informally communication, knowledge sharing and open collaboration for innovation. Starting from some successful examples of innovation hub, the research focuses on its design and management, highlighting some challenges to be faced by organisations that deliberately adopt this tool. The first challenge lies in the identification of the drivers and guidelines underlining the hub's design. The second challenge concerns the opportunity of extracting value from big data collected in the hub. The study highlights not only the importance of setting technological tools based on social media to exchange data at real-time but also the ability of the organisation to transform information into long-term competitive advantage through dynamic capability expressed in the form of listening, analysing and proactivity. The last challenge regards the way to unleash the innovative potential of participants by defining appropriate corporate policies that are based on technological tools, incentives and rewards and orchestrating mechanisms to coordinate the network of communities.

ACS Style

Sonia Caterina Giaccone; Maria Cristina Longo. Insights on the innovation hub's design and management. International Journal of Technology Marketing 2016, 11, 97 .

AMA Style

Sonia Caterina Giaccone, Maria Cristina Longo. Insights on the innovation hub's design and management. International Journal of Technology Marketing. 2016; 11 (1):97.

Chicago/Turabian Style

Sonia Caterina Giaccone; Maria Cristina Longo. 2016. "Insights on the innovation hub's design and management." International Journal of Technology Marketing 11, no. 1: 97.

Book chapter
Published: 23 February 2015 in Advances in Health Care Management
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The research analyzes good practices in health care "management experimentation models," which fall within the broader range of the integrative public-private partnerships (PPPs). Introduced by the Italian National Healthcare System in 1991, the "management experimentation models" are based on a public governance system mixed with a private management approach, a patient-centric orientation, a shared financial risk, and payment mechanisms correlated with clinical outcomes, quality, and cost-savings. This model makes public hospitals more competitive and efficient without affecting the principles of universal coverage, solidarity, and equity of access, but requires higher financial responsibility for managers and more flexibility in operations. In Italy the experience of such experimental models is limited but successful. The study adopts the case study methodology and refers to the international collaboration started in 1997 between two Italian hospitals and the University of Pittsburgh Medical Center (UPMC - Pennsylvania, USA) in the field of organ transplants and biomedical advanced therapies. The research allows identifying what constitutes good management practices and factors associated with higher clinical performance. Thus, it allows to understand whether and how the management experimentation model can be implemented on a broader basis, both nationwide and internationally. However, the implementation of integrative PPPs requires strategic, cultural, and managerial changes in the way in which a hospital operates; these transformations are not always sustainable. The recognition of ISMETT's good management practices is useful for competitive benchmarking among hospitals specialized in organ transplants and for its insights on the strategies concerning the governance reorganization in the hospital setting. Findings can be used in the future for analyzing the cross-country differences in productivity among well-managed public hospitals.

ACS Style

Maria Cristina Longo. Good Practices in Health Care “Management Experimentation Models”: Insights from an International Public–Private Partnership on Transplantation and Advanced Specialized Therapies. Advances in Health Care Management 2015, 17, 71 -115.

AMA Style

Maria Cristina Longo. Good Practices in Health Care “Management Experimentation Models”: Insights from an International Public–Private Partnership on Transplantation and Advanced Specialized Therapies. Advances in Health Care Management. 2015; 17 ():71-115.

Chicago/Turabian Style

Maria Cristina Longo. 2015. "Good Practices in Health Care “Management Experimentation Models”: Insights from an International Public–Private Partnership on Transplantation and Advanced Specialized Therapies." Advances in Health Care Management 17, no. : 71-115.

Journal article
Published: 01 January 2013 in International Journal of Technology Marketing
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This paper aims to analyse the contribution of virtual communities in fostering innovation process by aggregating into an innovation-hub. Acting as centre of knowledge integration and value creation, the innovation-hub is a meta-organisation, parallel to the traditional R&D labs. We believe that this innovation system operates according to a hub-and-spoke model in which employees communicate informally on the web and openly collaborate on innovation to strengthen the firm competitiveness. Despite its strategic role, relatively little is known about the hub's effectiveness in supporting innovation process, connectivity, operational and motivational mechanisms. In order to gain insights to build a theory, we study in-depth the case of IBM innovation-hub and define some propositions. The research contributes to fill the theoretical gap related to the hub model and to provide suggestions for managers about innovation strategies, by maximising the value created by the innovation-hub.

ACS Style

Maria Cristina Longo; Sonia Caterina Giaccone; Francesco Garraffo. Applying the hub-and-spoke model to virtual communities: the IBM innovation approach. International Journal of Technology Marketing 2013, 8, 142 .

AMA Style

Maria Cristina Longo, Sonia Caterina Giaccone, Francesco Garraffo. Applying the hub-and-spoke model to virtual communities: the IBM innovation approach. International Journal of Technology Marketing. 2013; 8 (2):142.

Chicago/Turabian Style

Maria Cristina Longo; Sonia Caterina Giaccone; Francesco Garraffo. 2013. "Applying the hub-and-spoke model to virtual communities: the IBM innovation approach." International Journal of Technology Marketing 8, no. 2: 142.

Journal article
Published: 01 January 2012 in International Journal of Strategic Change Management
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ACS Style

Giovanni Battista Dagnino; Maria Cristina Longo. Knowledge creation and application in high-technology firms: the role of communities in the Italian experience. International Journal of Strategic Change Management 2012, 4, 1 .

AMA Style

Giovanni Battista Dagnino, Maria Cristina Longo. Knowledge creation and application in high-technology firms: the role of communities in the Italian experience. International Journal of Strategic Change Management. 2012; 4 (1):1.

Chicago/Turabian Style

Giovanni Battista Dagnino; Maria Cristina Longo. 2012. "Knowledge creation and application in high-technology firms: the role of communities in the Italian experience." International Journal of Strategic Change Management 4, no. 1: 1.