yassine bouabdallaoui

Mr. yassine bouabdallaoui

Centrale Lille, France

Research Focus & Metrics

Academic Career Length

7Years (2020-Present)

(Calculated once Scilit publication data is synced: current year − year of first publication + 1)

Representative Publications

View All Publications
7 September 2020 in Buildings
Verified
Journal Article
Open access
PDF file
yassine bouabdallaouiyassine bouabdallaoui
yassine bouabdallaoui
Zoubeir LAFHAJZoubeir LAFHAJ
Zoubeir LAFHAJ
PYPascal YIM
Pascal YIM
Laure DucoulombierLaure Ducoulombier
Laure Ducoulombier
BBBelkacem Bennadji
Belkacem Bennadji
In recent years, facility management (FM) has adopted many computer technology solutions for building maintenance, such as building information modelling (BIM) and computerized maintenance management systems (CMMS). However, maintenance requests management in buildings remains a manual and a time-consuming process that depends on human management. In this paper, a machine-learning algorithm based on natural language processing (NLP) is proposed to classify maintenance requests. This algorithm aims to assist the FM teams in managing day-to-day maintenance activities. A healthcare facility is addressed as a case study in this work. Ten-year maintenance records from the facility contributed to the design and development of the algorithm. Multiple NLP methods were used in this study, and the results reveal that the NLP model can classify work requests with an average accuracy of 78%. Furthermore, NLP methods have proven to be effective for managing unstructured text data.