Purpose: The purpose of the present article is to highlight the role of Artificial Intelligence (AI) and Robotics in the tourism industry. The various technologies being integrated to improve the service and customer experience in tourism. The expected changes and challenges in tourism in the future are focused in this paper. Design/methodology/approach: A systematic study on the emerging technologies of AI and Robotics applied in the tourism sector is presented in the form of a viewpoint. Findings: AI certainly enhances tourism experiential services however cannot surpass the human touch which is an essential determinant of experiential tourism. AI acts as an effective complementary dimension to the future of tourism. With the emergence of artificial travel intelligence, it is simpler to make travel arrangements. AI offers travel services that are automated, customized and insightful. AI allows travelers to learn about their behaviors, interests to inclinations and provide a personalized experience. Gone are the days to consult a travel agent, meet him physically and indulge in an endless chain of troubling phone calls to inquire about travel arrangements. Practical implications: Tourism marketing to see a positive and improved change that will enhance the tourists’ overall experience due to the application of AI and Robotics. New emerging technologies like chatbots, virtual reality, language translators, etc. can be effectively applied in Travel, Tourism & Hospitality industry. Originality/value: The present viewpoint discusses the application and role of AI and Robotics with the help of relevant industry examples and theory. The present paper highlights the different technologies being used and will be used in the future.

Challenges in implementing machine learning (ML) include expanding data resources within the finance sector. Banking data with significant financial implications are highly confidential. Diverse breaches and privacy violations can result from a combination of user information from different institutions for banking purposes. To address these issues, federated learning (FL) using a flower framework is utilized to protect the privacy of individual organizations while still collaborating through separate models to create a unified global model. However, joint training on datasets with diverse distributions can lead to suboptimal learning and additional privacy concerns. To mitigate this, solutions using federated averaging (FedAvg), federated proximal (FedProx), and federated optimization methods have been proposed. These methods work with data locality during training at local clients without exposing data, while maintaining global convergence to enhance the privacy of local models within the framework. In this analysis, the UNSW-NB15 and credit datasets were employed, utilizing precision, recall, accuracy, F1-score, ROC, and AUC as performance indicators to demonstrate the effectiveness of the proposed strategy using FedAvg, FedProx, and FedOpt. The proposed algorithms were subjected to an empirical study, which revealed significant performance benefits when using the flower framework. Consequently experiments were conducted over 50 rounds using the UNSW-NB15 dataset, which achieved accuracies of 99.87% for both FedAvg and FedProx and 99.94% for FedOpt. Similarly, with the credit dataset under the same conditions, FedAvg and FedProx achieved accuracies of 99.95% and 99.94%, respectively. These results indicate that the proposed framework is highly effective and can be applied in real-world applications across various domains for secure and privacy-preserving collaborative machine learning.

Purpose: The purpose of the paper is to highlight the role of Artificial Intelligence (AI) in the healthcare industry through the Ayushman Bharat health protection scheme by analyzing various technologies being integrated to improve the customer service and experiences in India. The key focus lies on the understanding of the influence of AI in the healthcare system services, the clinical treatment, and the facilities to progress with accurate and precise health screening in India.Design/methodology/approach: A systematic study on the emerging technologies of AI and the applications in the healthcare sector is presented in the form of a viewpoint.Findings: AI certainly enhances experiential services; however, it cannot surpass the human touch which is an essential determinant of experiential healthcare services. AI acts as an effective complementary dimension to the future of healthcare.Originality/value: This viewpoint discusses the applications and role of AI with the help of relevant examples. It highlights the different technologies being applied and how they will be used in the future focusing upon the Ayushman Bharat health protection scheme in India.

Artificial intelligence or AI is reshaping the fight against antimicrobial resistance (AMR) by offering innovative resources across multiple domains. In th