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Dr. Bartosz Marcinkowski
Department of Business Informatics, Faculty of Management, University of Gdansk, Piaskowa 9, 81-864 Sopot, Poland

Basic Info


Research Keywords & Expertise

0 Business Process Management
0 Energy Efficiency
0 Information Systems Development
0 Agile methods
0 Global information systems

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Business Process Management
Energy Efficiency
Information Systems Development
Agile methods
Global information systems

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Short Biography

Bartosz Marcinkowski is an Associate Professor at the University of Gdansk as well as an Assistant Professor at the Polish–Japanese Academy of Information Technology. He is currently engaged in research regarding IT-supported business analytics within globalizing enterprises. He is the author of several best-selling SAND books published on the Polish market and over 80 journal articles, papers in conference proceedings, and book chapters. He is an instructor at numerous professional training ventures aimed at IT competences development. His professional skills are confirmed by international certificates, inter alia: Object Management Group Certified UML Professional, Object Management Group Certified Expert in BPM, Cisco Certified Network Associate Instructor Trainer, and ITIL V3.

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Journal article
Published: 23 March 2021 in Journal of Theoretical and Applied Electronic Commerce Research
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Networking hardware might be considered a relatively unexposed enabler of the enormous success of the modern digital economy, and information technology of a global reach. The COVID-19 traffic spike across e-commerce portals puts further pressure on computer network component vendors and raises the bar regarding both performance and reliability. Therefore, the authors undertake a challenge of identifying factors influencing the level of Cisco switches acceptance among network administrators in business environments. To achieve that, Structural Equation Modelling is introduced. The feedback gathered from 205 study contributors enabled the authors to evaluate the significance of two domain-specific factors—Technological Innovation (TI) and Availability of Professional Training (APT). The APT was confirmed to have a significant impact on networking hardware acceptance. The study contributes to extending the decision-making rationale regarding the procurement of networking switches and shows the added value of technology-oriented professional training for job satisfaction and working efficiency.

ACS Style

Piotr Ostrowski; Stanislaw Wrycza; Damian Gajda; Bartosz Marcinkowski. Decision Factors behind Cisco Networking Hardware Acceptance in Business Environments. Journal of Theoretical and Applied Electronic Commerce Research 2021, 16, 1097 -1119.

AMA Style

Piotr Ostrowski, Stanislaw Wrycza, Damian Gajda, Bartosz Marcinkowski. Decision Factors behind Cisco Networking Hardware Acceptance in Business Environments. Journal of Theoretical and Applied Electronic Commerce Research. 2021; 16 (4):1097-1119.

Chicago/Turabian Style

Piotr Ostrowski; Stanislaw Wrycza; Damian Gajda; Bartosz Marcinkowski. 2021. "Decision Factors behind Cisco Networking Hardware Acceptance in Business Environments." Journal of Theoretical and Applied Electronic Commerce Research 16, no. 4: 1097-1119.

Earlycite article
Published: 26 November 2020 in Journal of Facilities Management
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Purpose One of the leading factors that shape product and service delivery are data collected in databases and other repositories maintained by companies. The transformation of such data into knowledge and wisdom may constitute a new source of income. This paper aims to explore how small/medium-sized enterprises (SMEs) advance their business models (BMs) around data to handle data-driven products and how this contributes to their innovativeness and performance. Design/methodology/approach To investigate the phenomenon, the as-is BM of a multinational SME was mapped and its limitations were revealed through a qualitative study. The BM canvas was used. Then the data-driven approach was innovated within the facility management (FM) industry, where a high volume of operational and sensor-based data being collected creates added value in terms of new data-based products. Findings A data-driven business model (DDBM) blueprint for the FM industry that supports the need to complement service-driven operations with the data-driven approach is delivered. Enhanced BM equips a facility manager with additional managerial tools that enable decreasing property utilization costs and opens up new opportunities for generating revenue. This paper drafts the way to evolve from service to data-driven business and point out the attitudes that managers should adopt to promote and implement DDBM. Practical implications The DDBM constitutes a guideline that supports FM organizations in focusing their activities and resources on generating business value from data and monetizing data-driven products. Originality/value The research expands knowledge regarding BMs and their evolution. The gap regarding the DDBM innovation within the FM industry is filled.

ACS Style

Bartosz Marcinkowski; Bartlomiej Gawin. Data-driven business model development – insights from the facility management industry. Journal of Facilities Management 2020, 19, 129 -149.

AMA Style

Bartosz Marcinkowski, Bartlomiej Gawin. Data-driven business model development – insights from the facility management industry. Journal of Facilities Management. 2020; 19 (2):129-149.

Chicago/Turabian Style

Bartosz Marcinkowski; Bartlomiej Gawin. 2020. "Data-driven business model development – insights from the facility management industry." Journal of Facilities Management 19, no. 2: 129-149.

Conference paper
Published: 21 November 2020 in Business Information Systems
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In the contemporary highly competitive digital commerce market, it is easy to miss new online ventures being launched and those that go away. The success of such a venture is highly dependent on the quality of an e-commerce platform. Even more so in the case of dropshipping-based business models, where similarly-profiled businesses are intensively working on acquiring customers to sell goods delivered by the same distributors. Many criteria, frameworks, and models for assessing e-commerce platforms were developed to date, yet applying those directly to dropshipping ventures leave some important areas unexplored. The study scrutinizes the factors that make an e-commerce platform stand out to effectively attract customers in a highly competitive market. Design Science Research approach was used to deliver a dropshipping-oriented evaluation model extension. Business cases for new criteria and proposals for e-commerce platform features designed to address inefficiencies in IT solutions currently operating in the market were provided.

ACS Style

Jacek Winiarski; Bartosz Marcinkowski. e-Commerce Websites and the Phenomenon of Dropshipping: Evaluation Criteria and Model. Business Information Systems 2020, 289 -300.

AMA Style

Jacek Winiarski, Bartosz Marcinkowski. e-Commerce Websites and the Phenomenon of Dropshipping: Evaluation Criteria and Model. Business Information Systems. 2020; ():289-300.

Chicago/Turabian Style

Jacek Winiarski; Bartosz Marcinkowski. 2020. "e-Commerce Websites and the Phenomenon of Dropshipping: Evaluation Criteria and Model." Business Information Systems , no. : 289-300.

Journal article
Published: 27 October 2020 in Energies
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In the era of expensive energy carriers and care for the climate, companies are keen to take action towards bolstering energy efficiency. Businesses often lack data on actual energy consumption to date, are rarely equipped with adequate analytical tools, and do not have the know-how regarding the transition itself. Developing energy efficiency management (EEM) for a given enterprise requires many steps, which ultimately unleash analytical potential and seamlessly integrate the EEM framework with the business model of a given company. This study scrutinizes and formalizes a reference process of pilot EEM implementation that involves external business partners in a multi-facility organization. The process is tailored to the specificity of the company’s operations as well as its technical and management capabilities regarding energy efficiency. The proposed approach, phased in time and involving multiple stakeholders, should be especially useful for practitioners running EEM-related projects characterized by uncertain and changing requirements.

ACS Style

Bartlomiej Gawin; Bartosz Marcinkowski. Setting up Energy Efficiency Management in Companies: Preliminary Lessons Learned from the Petroleum Industry. Energies 2020, 13, 5604 .

AMA Style

Bartlomiej Gawin, Bartosz Marcinkowski. Setting up Energy Efficiency Management in Companies: Preliminary Lessons Learned from the Petroleum Industry. Energies. 2020; 13 (21):5604.

Chicago/Turabian Style

Bartlomiej Gawin; Bartosz Marcinkowski. 2020. "Setting up Energy Efficiency Management in Companies: Preliminary Lessons Learned from the Petroleum Industry." Energies 13, no. 21: 5604.

Journal article
Published: 04 February 2019 in Information Technology & People
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PurposeProcess-oriented organizations are compelled to be innovative and continuously implement changes to meet customer requirements and gain a competitive advantage in accordance with the business process management approach. In the digital age, organizations develop business process support systems using agile methods and introduce adaptation skills in order to support their core business. Seamlessly integrating both practices into a coherent and practically applicable solution supporting multi-scenario processes infallibly remains a challenge. The paper aims to discuss these issues.Design/methodology/approachThe workshops identifying the key issues in an international capital group that consolidates facility management companies, as well as a related research review, have fueled a two-cycled Canonical Action Research (CAR) study.FindingsThe paper extends the current understanding of IT-enabled agility, proposing an adaptively improved infrastructure with a catalog of digital options that facilitates the composition of multi-scenario business processes.Research limitations/implicationsThe CAR was limited to the members of management board and the managers constituting the focus groups. The agile business process management (ABPM) model proposed focuses on adding novel functionalities/building new processes, leaving functionality lifecycle out-of-scope. ABPM empirical validation is limited to a single business/technical case.Practical implicationsReal-life solution for supporting dynamic business processes was delivered, as rigid IT solutions do not support quick assembly of customized business processes with abundant number of scenarios. The infrastructure enables composition of customer-tailored services based on re-usable digital options directory as well as enhances business process discrepancies/software bugs detection, reducing the cost of maintaining IT infrastructure for entire customer portfolio. A number of issues resulting from building IT solutions within a series of isolated projects with no coherent overall development strategy are mitigated.Originality/valueThe ABPM acts as a reference model for focusing on developing critical functionalities and limiting resources consumed by redundant features.

ACS Style

Bartosz Marcinkowski; Bartlomiej Gawin. A study on the adaptive approach to technology-driven enhancement of multi-scenario business processes. Information Technology & People 2019, 32, 118 -146.

AMA Style

Bartosz Marcinkowski, Bartlomiej Gawin. A study on the adaptive approach to technology-driven enhancement of multi-scenario business processes. Information Technology & People. 2019; 32 (1):118-146.

Chicago/Turabian Style

Bartosz Marcinkowski; Bartlomiej Gawin. 2019. "A study on the adaptive approach to technology-driven enhancement of multi-scenario business processes." Information Technology & People 32, no. 1: 118-146.

Articles
Published: 11 August 2017 in Information Systems Management
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This study investigates data sources for Business Intelligence solutions, which provide a foundation for holistic analyses, optimization, and forecasting of electrical power consumption within Facility Management for retail facilities networks. A multiple case study among Polish subsidiaries of Sweden, France, and UK-based companies along with a domestic Polish has been conducted. The authors identify, verify, and organize the determinants augmenting an energy efficiency-oriented decision-making process and introduce a set of potential benchmarking scenarios for managing it.

ACS Style

Bartłomiej Gawin; Bartosz Marcinkowski. Business Intelligence in Facility Management: Determinants and Benchmarking Scenarios for Improving Energy Efficiency. Information Systems Management 2017, 34, 347 -358.

AMA Style

Bartłomiej Gawin, Bartosz Marcinkowski. Business Intelligence in Facility Management: Determinants and Benchmarking Scenarios for Improving Energy Efficiency. Information Systems Management. 2017; 34 (4):347-358.

Chicago/Turabian Style

Bartłomiej Gawin; Bartosz Marcinkowski. 2017. "Business Intelligence in Facility Management: Determinants and Benchmarking Scenarios for Improving Energy Efficiency." Information Systems Management 34, no. 4: 347-358.

Original articles
Published: 17 July 2017 in Information Technology for Development
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Globalization retains an imposing future for the managers of numerous companies, while the global information systems (IS) play a significant role in the connection, collection, access and analysis of information produced in interrelated operations from numerous national markets. The popularity of such systems in textile, manufacturing, finance and supply chain grows, as well as the development of IT support for global services remains a challenge. Through a Participatory Action Research project in a global service provider specialized in Facility Management, we investigated the necessity of introducing a systematic integrative approach by a national company for the Global System Development and approaching the issues emerging in a multinational context. As a result, an expansion model for a globalizing company was synthesized and the issues regarding its application discussed. The cultural differences involved in Facility Management market operation regarding both developing and developed European countries were identified and functionality, non-functional requirements and architecture of a global IS were elaborated. Finally, IS development strategy/development process management is outlined for corporations to achieve and maintain global competitiveness.

ACS Style

Bartlomiej Gawin; Bartosz Marcinkowski. Making IT global – what facility management brings to the table? Information Technology for Development 2017, 25, 1 -19.

AMA Style

Bartlomiej Gawin, Bartosz Marcinkowski. Making IT global – what facility management brings to the table? Information Technology for Development. 2017; 25 (1):1-19.

Chicago/Turabian Style

Bartlomiej Gawin; Bartosz Marcinkowski. 2017. "Making IT global – what facility management brings to the table?" Information Technology for Development 25, no. 1: 1-19.

Journal article
Published: 31 October 2016 in Information Systems Management
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This article provides an enriched technology acceptance model explaining the impact of both classic and additional variables on software engineering tools acceptance within Information Systems Development courses. Two novel, domain-specific variables were identified i.e., Professional Training Diffusion and Model Interchange. Statistical verification of the proposed model and study regarding the influence of the variables on students’ intention to use specific tools were conducted—providing users with enhanced means of selecting optimal software for real-life projects.

ACS Style

Stanislaw Wrycza; Bartosz Marcinkowski; Damian Gajda. The Enriched UTAUT Model for the Acceptance of Software Engineering Tools in Academic Education. Information Systems Management 2016, 34, 38 -49.

AMA Style

Stanislaw Wrycza, Bartosz Marcinkowski, Damian Gajda. The Enriched UTAUT Model for the Acceptance of Software Engineering Tools in Academic Education. Information Systems Management. 2016; 34 (1):38-49.

Chicago/Turabian Style

Stanislaw Wrycza; Bartosz Marcinkowski; Damian Gajda. 2016. "The Enriched UTAUT Model for the Acceptance of Software Engineering Tools in Academic Education." Information Systems Management 34, no. 1: 38-49.

Conference paper
Published: 22 September 2016 in Business Information Systems
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IT solutions provide international and global businesses with effective means of coordinating local operations and facilitating flow of essential information and knowledge across national borders. The paper focuses on project management challenges regarding development of proprietary IT solution by a multinational facility management company – SESCOM Group. The goal of the paper is to establish inefficiencies regarding development sub-cycles of the solutions within the Agile Business Process Management Model introduced in SESCOM Group. Research incorporates Participatory Action Research (PAR) approach, providing insight into current situation of the company as depicted by all stakeholders involved in the research process at baseline analysis stage and highlights discrepancies between practice and theory.

ACS Style

Bartosz Marcinkowski; Bartłomiej Gawin. Project Management in International IT Ventures – Does the Practice Go Hand in Hand with Theory? Business Information Systems 2016, 144 -152.

AMA Style

Bartosz Marcinkowski, Bartłomiej Gawin. Project Management in International IT Ventures – Does the Practice Go Hand in Hand with Theory? Business Information Systems. 2016; ():144-152.

Chicago/Turabian Style

Bartosz Marcinkowski; Bartłomiej Gawin. 2016. "Project Management in International IT Ventures – Does the Practice Go Hand in Hand with Theory?" Business Information Systems , no. : 144-152.

Conference paper
Published: 29 November 2015 in Business Information Systems
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ACS Style

Bartosz Marcinkowski; Bartłomiej Gawin. Beyond BPMN Data Objects – Method Tailoring and Assessment. Business Information Systems 2015, 89 -99.

AMA Style

Bartosz Marcinkowski, Bartłomiej Gawin. Beyond BPMN Data Objects – Method Tailoring and Assessment. Business Information Systems. 2015; ():89-99.

Chicago/Turabian Style

Bartosz Marcinkowski; Bartłomiej Gawin. 2015. "Beyond BPMN Data Objects – Method Tailoring and Assessment." Business Information Systems , no. : 89-99.

Journal article
Published: 01 August 2015 in orga
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Background and Purpose: Business process simulation (BPS) model is based on real-life data form sources like databases, observations and interviews. It acts as “as-is” business scenario can used for reengineering. The main challenge is to gather relevant data and to develop simulation model. Research aims to elaborate BPS model and to systematically assess how close to reality it is.Design/Methodology/Approach: The research has been performed in Polish telecommunications company. Authors investigate technical process of expanding cellular network. After elaborating “as-is” model, authors use ADONIS simulation tool to run a series simulations and confront simulation results with actual historical events. After this, assessment whether computer simulation model can precisely map real-life business process - and consequently act as credible basis for process improvement - is made.Results: The simulation model has been constructed with data from the WfMS database, observations, staff knowledge and their experience. Fully equipped simulation model is found to allow reconstructing the historical execution of business activity with low margin for error. Some limitation were identified and discussed.Conclusion: BPS is not a popular approach for process reengineering and improvement yet. Data collection issues for BPS that require adopting process mining techniques and additional information sources are among the reasons for that. In our study, computer simulation outputs are compatible with historical events. Hence the model reflects the business reality and can be taken as a reference model while redesigning the process.

ACS Style

Bartlomiej Gawin; Bartosz Marcinkowski. How Close to Reality is the „as-is” Business Process Simulation Model? orga 2015, 48, 155 -175.

AMA Style

Bartlomiej Gawin, Bartosz Marcinkowski. How Close to Reality is the „as-is” Business Process Simulation Model? orga. 2015; 48 (3):155-175.

Chicago/Turabian Style

Bartlomiej Gawin; Bartosz Marcinkowski. 2015. "How Close to Reality is the „as-is” Business Process Simulation Model?" orga 48, no. 3: 155-175.

Journal article
Published: 30 December 2014 in e-mentor
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ACS Style

Bartosz Marcinkowski; Bartłomiej Gawin. Do the adaptive methods of business processes management allow for achieving competitive advantage? e-mentor 2014, 2014, 62 -73.

AMA Style

Bartosz Marcinkowski, Bartłomiej Gawin. Do the adaptive methods of business processes management allow for achieving competitive advantage? e-mentor. 2014; 2014 (5):62-73.

Chicago/Turabian Style

Bartosz Marcinkowski; Bartłomiej Gawin. 2014. "Do the adaptive methods of business processes management allow for achieving competitive advantage?" e-mentor 2014, no. 5: 62-73.

Journal article
Published: 30 April 2014 in e-mentor
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Artykuł z zasobów e-mentora: BPMN a wymiar danych - ograniczenia i notacje komplementarne1. E-mentor - internetowe czasopismo poświęcone nastepującym zagadnienion:e-learning, czasopismo, sgh, szkoła główna handlowa, internetowe czasopismo, e-mentor, nauczanie przez internet, kształcenie ustawiczne, metody kształcenia, formy kształcenia.

ACS Style

Bartosz Marcinkowski; Bartłomiej Gawin. BPMN a wymiar danych - ograniczenia i notacje komplementarne. e-mentor 2014, 1 .

AMA Style

Bartosz Marcinkowski, Bartłomiej Gawin. BPMN a wymiar danych - ograniczenia i notacje komplementarne. e-mentor. 2014; ():1.

Chicago/Turabian Style

Bartosz Marcinkowski; Bartłomiej Gawin. 2014. "BPMN a wymiar danych - ograniczenia i notacje komplementarne." e-mentor , no. : 1.

Conference paper
Published: 01 January 2013 in Business Information Systems
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Increasing the flexibility of ICT teaching process may be achieved by extending the scope of application of e-learning tools. In order to reach candidates who may not fit the rigid course schedules, Cisco Academies consider application of simulation, emulation as well as remote equipment management environments. The goal of the current article to examine the validity and the economic viability of extending usage of e-learning components by Academy Support Center / Instructor Training Center at the University of Gdansk (UG) beyond knowledge transfer domain and covering skills development domain. Questionnaire survey was used to capture learning preferences of all the candidates to take part in networking courses in 2012 fall. Selected survey results were analyzed and discussed in the paper.

ACS Style

Bartosz Marcinkowski; Piotr Ostrowski. Considerations in Introducing a Blended Learning Environment Dedicated to Training Computer Network Administrators. Business Information Systems 2013, 161, 85 -93.

AMA Style

Bartosz Marcinkowski, Piotr Ostrowski. Considerations in Introducing a Blended Learning Environment Dedicated to Training Computer Network Administrators. Business Information Systems. 2013; 161 ():85-93.

Chicago/Turabian Style

Bartosz Marcinkowski; Piotr Ostrowski. 2013. "Considerations in Introducing a Blended Learning Environment Dedicated to Training Computer Network Administrators." Business Information Systems 161, no. : 85-93.

Conference paper
Published: 01 January 2012 in Computer Vision
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During the years of prosperity, numerous organizations neglected numerous aspects of risk management. As systematic approach to handling identified risks is crucial to achieving success by the organization, modern business modeling standards and techniques are supposed to take risk-related features into account. The article is devoted to elaborating and exemplifying an extension aimed at risk handling for OMG’s Business Process Modeling Notation (BPMN), one of the most prospective standards for business process modeling. After an introduction, key risk management concepts are discussed. Section 3 discusses extensions introduced within BPMN meta-model, while section 4 exemplifies proposed concepts. The article is concluded with a summary.

ACS Style

Bartosz Marcinkowski; Michal Kuciapski. A Business Process Modeling Notation Extension for Risk Handling. Computer Vision 2012, 7564, 374 -381.

AMA Style

Bartosz Marcinkowski, Michal Kuciapski. A Business Process Modeling Notation Extension for Risk Handling. Computer Vision. 2012; 7564 ():374-381.

Chicago/Turabian Style

Bartosz Marcinkowski; Michal Kuciapski. 2012. "A Business Process Modeling Notation Extension for Risk Handling." Computer Vision 7564, no. : 374-381.

Book chapter
Published: 01 September 2011 in Information Systems Development
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The Unified Modeling Language (UML) has been extensively used in the systems engineering domain. It has become a commonly accepted standard. However, not all expectations of system engineers have been met by UML. Therefore, a new language, based on UML but strongly supplemented by notions specific for the systems engineering field, has been proposed by the International Council on System Engineering (INCOSE) and Object Management Group (OMG). New types of diagrams specific for the technical spheres of systems engineering have been proposed and included in a standard set of 9 types of SysML diagrams. While they are successfully used in systems engineering, systems analysts have gone the opposite way—they have experimented with the appropriateness of SysML diagrams for applications in business and administration organizations. In this chapter, a case study of inventory control systems in industrial and commercial organizations, originating from business principles, theory of prognosis and operations research, is used to verify the usefulness of one of the leading and most characteristic SysML diagrams, i.e. the Parametric Diagram. Following the Introduction, the role of SysML in the development of inventory control systems is outlined. In Sect. 3, a Block Definition Diagram as a basis for parametric analysis is specified. Section 4 provides selected case study results. The chapter is finalized with Conclusions.

ACS Style

Stanislaw Wrycza; Bartosz Marcinkowski. SysML Parametric Diagrams in Business Applications. Information Systems Development 2011, 791 -798.

AMA Style

Stanislaw Wrycza, Bartosz Marcinkowski. SysML Parametric Diagrams in Business Applications. Information Systems Development. 2011; ():791-798.

Chicago/Turabian Style

Stanislaw Wrycza; Bartosz Marcinkowski. 2011. "SysML Parametric Diagrams in Business Applications." Information Systems Development , no. : 791-798.

Conference paper
Published: 01 January 2011 in Business Information Systems
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The aim of this paper is an investigation into the practicality of SysML Requirement Diagrams in requirement identification and specification for an Internet banking transactional platform. The research attempts to discover if SysML Requirement Diagrams can be applied not only for defining requirements in engineering domains, but also for conducting business cases. The paper is structured as follows: after the Introduction, the prerequisites of requirement specification in SysML are clarified in Section 2. Section 3 exemplifies the containment relationships in a banking transactional platform case study. A Requirement Diagram of a Money Transfer Service in both graphical and tabular form is developed and explained in Section 4, followed by Conclusions. The study has generated demand for more in-depth analysis of business requirements specification using other functionally related SysML/UML diagrams.

ACS Style

Stanislaw Wrycza; Bartosz Marcinkowski. SysML Requirement Diagrams: Banking Transactional Platform Case Study. Business Information Systems 2011, 15 -22.

AMA Style

Stanislaw Wrycza, Bartosz Marcinkowski. SysML Requirement Diagrams: Banking Transactional Platform Case Study. Business Information Systems. 2011; ():15-22.

Chicago/Turabian Style

Stanislaw Wrycza; Bartosz Marcinkowski. 2011. "SysML Requirement Diagrams: Banking Transactional Platform Case Study." Business Information Systems , no. : 15-22.

Conference paper
Published: 01 January 2009 in Programmieren für Ingenieure und Naturwissenschaftler
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ACS Style

Bartosz Marcinkowski; Piotr Ostrowski. The Problem of Bandwidth Allocation in the Business Activity of Service Providers: Comparison and Analysis of Costs. Programmieren für Ingenieure und Naturwissenschaftler 2009, 318 -324.

AMA Style

Bartosz Marcinkowski, Piotr Ostrowski. The Problem of Bandwidth Allocation in the Business Activity of Service Providers: Comparison and Analysis of Costs. Programmieren für Ingenieure und Naturwissenschaftler. 2009; ():318-324.

Chicago/Turabian Style

Bartosz Marcinkowski; Piotr Ostrowski. 2009. "The Problem of Bandwidth Allocation in the Business Activity of Service Providers: Comparison and Analysis of Costs." Programmieren für Ingenieure und Naturwissenschaftler , no. : 318-324.