The assignment of gender to robots is a debatable topic. Subtle aspects related to gender, in a robot’s appearance, may create biased expectations of the robot’s abilities and influence user acceptance. The present research is a cross-cultural study involving more than 150 participants to investigate the perception of gender in robot design by manipulating body proportions. We are focusing specifically on the contrast between two extremely different cultures: Peruvian and Japanese. From the survey based on stimuli varying in the proportion between chest, waist, and hips, the results indicate the importance of chest-to-hip ratio and waist-to-hip ratio in the attribution of gender to robots.
A complex relationship exists between people’s cultural background and their general acceptance towards robots. Previous studies supported the idea that humans may accept more easily a robot that can adapt to their specific culture. However, it is not clear whether between two robots which are identified as foreign robots because of their verbal and non-verbal expressions, the one that is culturally closer may be preferred or not. In this experiment, participants of Dutch nationality were engaged in a simulated video conference with a robot that is greeting and speaking either in German or in Japanese; they completed a questionnaire assessing their preferences and their emotional state. As Dutch participant showed less signs of discomfort and better acceptance when interacting with a German robot, the hypothesis that acceptance of a robot could be directly proportional to cultural closeness was supported, while the hypothesis that similar foreign robots are equally less accepted regardless of the countrywas rejected. Implications are discussed for how robots should be designed to be employed in different countries.