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Dr. Anette Oxenswärdh
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0 Co-Creation Of New Knowledge
0 Sustainability and hospitality

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Journal article
Published: 01 December 2020 in European Journal of Tourism, Hospitality and Recreation
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This study aims to investigate ten hotels on the island of Gotland and their daily, practical work towards sustainability. An exploratory study was conducted at ten hotel establishments on the island of Gotland in Sweden. Ten hotel managers were interviewed about their daily practice and work towards sustainable solutions at their hotels. The results show that there are big differences between these hotels regarding the way in which knowledge about sustainability issues are implemented and shared to the personnel as well to the guests. In addition, there is a clear difference in the way in which sustainability is expressed in practice: the accountability is largely attributable to most of the hotels, but a few convey responsibility. Some of the managers seem to take a more active role in mediation of sustainability issues than is the case with the majority of the hotel managers. Also, anonymity between hotel guests and staff, large number of seasonal workers and insufficiently trained staff can be seen as a hindrance for knowledge exchange over the sustainability issues. Working with sustainability issues can also be seen as a way to win market shares in the hotel business. The study makes contribution to the knowledge of processes of co-creation of sustainable values by exploring how some hotel managers are working towards sustainability on a daily basis. The study can help to share knowledge of possibilities and hindrances in daily work towards sustainable hotels.

ACS Style

Anette Oxenswärdh. Sustainability Practice at Hotels on the Island of Gotland in Sweden – an exploratory study. European Journal of Tourism, Hospitality and Recreation 2020, 10, 203 -212.

AMA Style

Anette Oxenswärdh. Sustainability Practice at Hotels on the Island of Gotland in Sweden – an exploratory study. European Journal of Tourism, Hospitality and Recreation. 2020; 10 (3):203-212.

Chicago/Turabian Style

Anette Oxenswärdh. 2020. "Sustainability Practice at Hotels on the Island of Gotland in Sweden – an exploratory study." European Journal of Tourism, Hospitality and Recreation 10, no. 3: 203-212.

Journal article
Published: 30 June 2020 in Sustainability
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Sustainability challenges in tourism are widely discussed. There is a huge need for education in the field of destination development. Students require appropriate problem-solving skills. This article examines the master’s course in destination development at Uppsala University, Campus Gotland, with the aim of increasing students’ skills in solving sustainability problems. The course took place in the spring semester of 2020 with the main goal of improving students’ skills in formulating and solving sustainable challenges in groups. This was achieved by activating the heterogeneity of the group, seeking relevant information and facts, and organising and carrying out the task with a design-thinking methodology. Students were provided with real problems or challenges by tourist companies, authorities and other interest groups on the island of Gotland. The purpose of this study is to describe the group of students as well as joint learning processes and knowledge needed in the work towards sustainable solutions. The major implication of the study is that the course gave the students the opportunity to deepen their understanding of both the barriers and benefits of working with heterogeneous groups. Furthermore, the study revealed a number of factors that all organisations would need to take into account in order to improve the effectiveness of their work towards sustainable solutions.

ACS Style

Anette Oxenswärdh; Ulrika Persson-Fischier. Mapping Master Students’ Processes of Problem Solving and Learning in Groups in Sustainability Education. Sustainability 2020, 12, 5299 .

AMA Style

Anette Oxenswärdh, Ulrika Persson-Fischier. Mapping Master Students’ Processes of Problem Solving and Learning in Groups in Sustainability Education. Sustainability. 2020; 12 (13):5299.

Chicago/Turabian Style

Anette Oxenswärdh; Ulrika Persson-Fischier. 2020. "Mapping Master Students’ Processes of Problem Solving and Learning in Groups in Sustainability Education." Sustainability 12, no. 13: 5299.

Book chapter
Published: 11 October 2019 in Encyclopedia of Sustainability in Higher Education
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ACS Style

Anette Oxenswärdh. Knowledge Sharing and Sustainable Development. Encyclopedia of Sustainability in Higher Education 2019, 1057 -1065.

AMA Style

Anette Oxenswärdh. Knowledge Sharing and Sustainable Development. Encyclopedia of Sustainability in Higher Education. 2019; ():1057-1065.

Chicago/Turabian Style

Anette Oxenswärdh. 2019. "Knowledge Sharing and Sustainable Development." Encyclopedia of Sustainability in Higher Education , no. : 1057-1065.

Book chapter
Published: 11 October 2019 in Encyclopedia of Sustainability in Higher Education
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ACS Style

Anette Oxenswärdh. Value Creation and Sustainable Development. Encyclopedia of Sustainability in Higher Education 2019, 1989 -2000.

AMA Style

Anette Oxenswärdh. Value Creation and Sustainable Development. Encyclopedia of Sustainability in Higher Education. 2019; ():1989-2000.

Chicago/Turabian Style

Anette Oxenswärdh. 2019. "Value Creation and Sustainable Development." Encyclopedia of Sustainability in Higher Education , no. : 1989-2000.

Chapter
Published: 26 September 2019 in World Sustainability Series
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Tourism, one of the major industries in the world, has seen a constant increase in the past decades in Sweden and in particular on the island of Gotland. Among the different types of accommodation for visitors, Bed and breakfast, (BnB) facilities in Gotland are becoming more popular, in particular among independent guests. These facilities are often family owned, holding a few rooms, and have strong seasonal dependence. Research shows that there is a genuine willingness among BnB organizers to offer sustainable accommodations within the BnB industry. Many of the hosts can be defined as part-time lifestylers, that is, small entrepreneurs who often have a clear orientation towards non-economic motives. Their services, solutions, products, and world views can be seen as a venue for the creation of values of sustainability. However, this informal sector of housing recruitment is growing, which means that a large proportion of providers are outside municipal supervision but also support. Hotel’s sustainability work, on the other side, is controlled by authorities and owners. Laws and directives regulate the work towards sustainability at the hotels. It is, though, hotel managers who has to push forward the questions of sustainability in their accommodations. But how do the hotels and BnB accommodations work and manage to implement sustainability issues in practice? This study aims to investigate both BnB establishments and hotels and their daily, practical work towards sustainability. The theoretical background consists of processes of co-creation, assignment and responsibility understanding as well as leadership towards sustainability. The results show that there is a difference between these types of housing as regards the way in which knowledge is shared. In addition, there is a clear difference in the way in which sustainability is expressed in practice: the accountability is largely attributable to the hotels, but BnB entrepreneurs convey responsibility. Hosts at BnBs seem to play a more active role in the mediation of sustainability issues than is the case with the hotel managers. It seems, moreover, that anonymity between hotel guests and staff does not encourage dialogue that in turn seems to be a prerequisite for knowledge exchange. Skills of dialogue can be considered as important tools in creating both extrinsic and intrinsic motivations for all parties in the work for sustainability.

ACS Style

Anette Oxenswärdh. Sustainability Practices at Hotels and BnB Establishments on the Island of Gotland in Sweden. World Sustainability Series 2019, 333 -361.

AMA Style

Anette Oxenswärdh. Sustainability Practices at Hotels and BnB Establishments on the Island of Gotland in Sweden. World Sustainability Series. 2019; ():333-361.

Chicago/Turabian Style

Anette Oxenswärdh. 2019. "Sustainability Practices at Hotels and BnB Establishments on the Island of Gotland in Sweden." World Sustainability Series , no. : 333-361.

Journal article
Published: 31 March 2019 in Quality Innovation Prosperity
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Purpose: In this paper a new course design as a case study is presented. The course was given at bachelor level at Uppsala university, campus Gotland, within the division of quality technology. The purpose of the case is to give students an opportunity to practice acquired theoretical knowledge by offering them the opportunity to create an organization of their dreams, working in small groups.Methodology/Approach: This paper builds upon a case study approach, combining a literature review, document studies over the performed course and evaluations over the course.Findings: The case study shows that course design can be an important inspiration and a bridge between theory and practice for the students. Course design seems to support students’ learning processes according to evaluations of the course. Course design offers benefits of the collective learning, especially for distance students. It increases independence, understanding of one’s mission and accountability for it. Students are given the opportunity to practice the theoretical knowledge in their education in a creative and inspiring way. Still, there are further demands and challenges left of improvement in the course design.Research Limitation/implication: The research limitation is that this study consists of only one course in Quality Technology.Originality/Value of paper: This study contributes to the discussion about learning at university level through a case study.

ACS Style

Anette Oxenswardh; Per-Arne Forsberg. To Lead Change - To Work and Study with Creativity and Structure - A Course Design for Deeper Learning Outcomes within a Course in Quality Technology. Quality Innovation Prosperity 2019, 23, 25 -44.

AMA Style

Anette Oxenswardh, Per-Arne Forsberg. To Lead Change - To Work and Study with Creativity and Structure - A Course Design for Deeper Learning Outcomes within a Course in Quality Technology. Quality Innovation Prosperity. 2019; 23 (1):25-44.

Chicago/Turabian Style

Anette Oxenswardh; Per-Arne Forsberg. 2019. "To Lead Change - To Work and Study with Creativity and Structure - A Course Design for Deeper Learning Outcomes within a Course in Quality Technology." Quality Innovation Prosperity 23, no. 1: 25-44.

Reference work
Published: 21 February 2019 in Encyclopedia of Sustainability in Higher Education
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Knowledge sharing is an activity through which knowledge as information, skills, or expertise (both tacit and explicit) is exchanged among people, friends, families, communities or organizations...

ACS Style

Anette Oxenswärdh. Knowledge Sharing and Sustainable Development. Encyclopedia of Sustainability in Higher Education 2019, 1 -9.

AMA Style

Anette Oxenswärdh. Knowledge Sharing and Sustainable Development. Encyclopedia of Sustainability in Higher Education. 2019; ():1-9.

Chicago/Turabian Style

Anette Oxenswärdh. 2019. "Knowledge Sharing and Sustainable Development." Encyclopedia of Sustainability in Higher Education , no. : 1-9.

Journal article
Published: 30 November 2018 in Quality Innovation Prosperity
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Purpose: This paper aims to study how a pair of hosts for one bed and breakfast establishment and their guests create value for the visit by communicating and interacting with each other on the island of Gotland.Methodology/Approach: A case study was conducted on one single Bed and Breakfast (BnB) accommodation. An interview and a Questionnaire study were performed.Findings: The study shows that there are several processes involved in the co-creation of values between visitors and hosts. Co-creation processes begin already when visitors are planning their visits to the island. Their expectations are created while choosing their accommodation type, often done online on different websites. Pre-information about the chosen BnB accommodation contributes to visitors’ expectations and image of the object, which can be seen as a part of their identities. In the physical meeting with the accommodation and the hosts and other guests, the co-creation process is strengthened. There are processes of participation, communication, creation of meaning for the stay, processes of trust and responsibilities which all together create a common culture which in turn contributes to co-creation of values for both parties. These processes also take place between guests. The processes are furthermore dependent on meaning-making and sensemaking processes. This all together generate knowledge about the destination and the values that enhance the positive experience of the visits. It also creates knowledge for the hosts about how they can develop their service to achieve increased customer satisfaction. Finally, these skills can be valuable for the continued planning and development of the tourism industry.Research Limitation/implication: The study is limited to a one single BnB accommodation with its hosts on the island of Gotland in Sweden.Originality/Value of paper: The study makes a contribution to the knowledge of processes of co-creation values by exploring how some visitors and their hosts experienced visits to the island. The study can help bridging the gap in the views and actions on co-creation of values among visitors and those who are visited.

ACS Style

Anette Oxenswardh. Processes of Value Co-creation at a Tourist Accommodation. Quality Innovation Prosperity 2018, 22, 36 -54.

AMA Style

Anette Oxenswardh. Processes of Value Co-creation at a Tourist Accommodation. Quality Innovation Prosperity. 2018; 22 (3):36-54.

Chicago/Turabian Style

Anette Oxenswardh. 2018. "Processes of Value Co-creation at a Tourist Accommodation." Quality Innovation Prosperity 22, no. 3: 36-54.

Reference work
Published: 05 November 2018 in Encyclopedia of Sustainability in Higher Education
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Sustainability is a well-used term, appearing almost daily in the media and increasingly in everyday conversation, often as something to strive for. Moving toward a more sustainable way of living...

ACS Style

Anette Oxenswärdh. Value Creation and Sustainable Development. Encyclopedia of Sustainability in Higher Education 2018, 1 -12.

AMA Style

Anette Oxenswärdh. Value Creation and Sustainable Development. Encyclopedia of Sustainability in Higher Education. 2018; ():1-12.

Chicago/Turabian Style

Anette Oxenswärdh. 2018. "Value Creation and Sustainable Development." Encyclopedia of Sustainability in Higher Education , no. : 1-12.

Journal article
Published: 01 October 2017 in Millenium - Journal of Education, Technologies, and Health
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Introduction: The concept of sustainability has become one of today's most widely used and controversial concepts. It is therefore important to develop activities within all educational contexts in order to increase understanding of the goals for moresustainable practice. This also means that professors themselves must take more responsibility for their assignments, interpret and understand the content of the concept of sustainability and demands for new courses. They need, doubtlessly and naturally, new methods and tools. Traditionally professors plan their lessons, different tasks and how they are to be assessed, entirely themselves. This is now slowly changing not least due sustainability approaches. Today there is demand for more collective learning practices, not only among students, but also among university professors themselves. Objective: This paper aims to study how some students are using the course design to create knowledge on Sustainable Business Development, within the division of Quality Technology of the Department of Engineering Sciences at Uppsala University.Methods: This paper studies Sustainable Business Development a course at Uppsala University in spring 2017, included both theoretical and practical exercises. In this study it was used qualitative and quantitative approaches, inquires, observations,focus group discussions interviews with students as well as documentation over the course design were used as empirical sources.Results: Students learned through both individual and collective learning processes. Literature studies, scalable learning sequences, organized individually, gave them pre-under- standing and the tools for further knowledge. The discussions in groupsclarified and deepened they understanding of sustainability. They experienced that the whole process of learning got easier to manage by collective learning. Research shows that there is a need for balancing these two learning processes to maximizestudents’ learning. The processes of collective learning seem to even support low performing students.Conclusions: The results show that educational organizations are in great need of creating tools and arrange structures and givespace and time for this combined type of learning for all students. This to create understanding for the issues students arelearning in general and not at least on issues of sustainability.

ACS Style

Anette Oxenswärdh. Student's learning processes for sustainable knowledge. Millenium - Journal of Education, Technologies, and Health 2017, 2, 33 -44.

AMA Style

Anette Oxenswärdh. Student's learning processes for sustainable knowledge. Millenium - Journal of Education, Technologies, and Health. 2017; 2 (4):33-44.

Chicago/Turabian Style

Anette Oxenswärdh. 2017. "Student's learning processes for sustainable knowledge." Millenium - Journal of Education, Technologies, and Health 2, no. 4: 33-44.