The collection and processing of personal data offers great opportunities for technological advances, but the accumulation of vast amounts of personal data also increases the risk of misuse for malicious intentions, especially in health care. Therefore, personal data are legally protected, e.g., by the European General Data Protection Regulation (GDPR), which states that individuals must be transparently informed and have the right to take control over the processing of their personal data. In real applications privacy policies are used to fulfill these requirements which can be negotiated via user interfaces. The literature proposes privacy languages as an electronic format for privacy policies while the users privacy preferences are represented by preference languages. However, this is only the beginning of the personal data life-cycle, which also includes the processing of personal data and its transfer to various stakeholders. In this work we define a personal privacy workflow, considering the negotiation of privacy policies, privacy-preserving processing and secondary use of personal data, in context of health care data processing to survey applicable Privacy Enhancing Technologies (PETs) to ensure the individuals’ privacy. Based on a broad literature review we identify open research questions for each step of the workflow.
This study investigates the integration, usability, and learning patterns associated with voice assistant technology among older adults, focusing on the “Amazon Echo Show 10, 3rd generation” as a case study. Conducted with 32 participants aged 55 and above in senior and complementary households, this research employs a mixed-method approach, incorporating qualitative interviews and quantitative voice command logging over a twelve-week period. Our findings reveal a high level of learnability and usability of the voice assistant, with 90% of participants finding the device easy to learn and use. The study further explores the patterns of voice assistant use, highlighting a preference for listening to music and seeking information, predominantly on weekends. Despite initial reservations, participants reported a high satisfaction level, with most not feeling monitored by the device. Key recommendations for manufacturers include prioritizing the design and user experience to cater to older adults’ needs, aiming to enhance their digital inclusion and participation. This study contributes to the human–computer interaction (HCI) field by providing insights into older adults’ interactions with voice assistant technology, emphasizing the importance of designing accessible and user-friendly digital solutions for the aging population.