The design of effective learning analytics extends beyond sound technical and pedagogical principles. If these analytics are to be adopted and used successfully to support learning and teaching, their design process needs to take into account a range of human factors, including why and how they will be used. In this editorial, we introduce principles of human-centred design developed in other, related fields that can be adopted and adapted to support the development of Human-Centred Learning Analytics (HCLA). We draw on the papers in this special section, together with the wider literature, to define human-centred design in the field of learning analytics and to identify the benefits and challenges that this approach offers. We conclude by suggesting that HCLA will enable the community to achieve more impact, more quickly, with tools that are fit for purpose and a pleasure to use.

Generative artificial intelligence (GenAI) offers promising potential for advancing human-AI collaboration in qualitative research. However, existing works focused on conventional machine-learning and pattern-based AI systems, and little is known about how researchers interact with GenAI in qualitative research. This work delves into researchers’ perceptions of their collaboration with GenAI, specifically ChatGPT. Through a user study involving ten qualitative researchers, we found ChatGPT to be a valuable collaborator for thematic analysis, enhancing coding efficiency, aiding initial data exploration, offering granular quantitative insights, and assisting comprehension for non-native speakers and non-experts. Yet, concerns about its trustworthiness and accuracy, reliability and consistency, limited contextual understanding, and broader acceptance within the research community persist. We contribute five actionable design recommendations to foster effective human-AI collaboration. These include incorporating transparent explanatory mechanisms, enhancing interface and integration capabilities, prioritising contextual understanding and customisation, embedding human-AI feedback loops and iterative functionality, and strengthening trust through validation mechanisms.

Using data to generate a deeper understanding of collaborative learning is not new, but automatically analyzing log data has enabled new means of identifying key indicators of effective collaboration and teamwork that can be used to predict outcomes and personalize feedback. Collaboration analytics is emerging as a new term to refer to computational methods for identifying salient aspects of collaboration from multiple group data sources for learners, educators, or other stakeholders to gain and act upon insights. Yet, it remains unclear how collaboration analytics go beyond previous work focused on modelling group interactions for the purpose of adapting instruction. This paper provides a conceptual model of collaboration analytics to help researchers and designers identify the opportunities enabled by such innovations to advance knowledge in, and provide enhanced support for, collaborative learning and teamwork. We argue that mapping from low-level data to higher-order constructs that are educationally meaningful, and that can be understood by educators and learners, is essential to assessing the validity of collaboration analytics. Through four cases, the paper illustrates the critical role of theory, task design, and human factors in the design of interfaces that inform actionable insights for improving collaboration and group learning.

Multimodal Learning Analytics (MMLA) innovations make use of rapidly evolving sensing and artificial intelligence algorithms to collect rich data about learning activities that unfold in physical spaces. The analysis of these data is opening exciting new avenues for both studying and supporting learning. Yet, practical and logistical challenges commonly appear while deploying MMLA innovations “in-the-wild”. These can span from technical issues related to enhancing the learning space with sensing capabilities, to the increased complexity of teachers’ tasks. These practicalities have been rarely investigated. This article addresses this gap by presenting a set of lessons learnt from a 2-year human-centred MMLA in-the-wild study conducted with 399 students and 17 educators in the context of nursing education. The lessons learnt were synthesised into topics related to (i) technological/physical aspects of the deployment; (ii) multimodal data and interfaces; (iii) the design process; (iv) participation, ethics and privacy; and (v) sustainability of the deployment.