In today's highly competitive business environment, modern enterprises are dealing difficulties to cut unnecessary costs, eliminate wastes and delivery huge benefits for the organization. Companies are increasingly turning to a more flexible IT environment to help them realize this goal. For this reason, the article applies cloud based Business Process Management (BPM) that enables to focus on modeling, monitoring and process management. Cloud based BPM consists of business processes, business information and IT resources, which help build real-time intelligence systems, based on business management and cloud technology. Cloud computing is a paradigm that involves procuring dynamically measurable resources over the internet as an IT resource service. Cloud based BPM service enables to address common problems faced by traditional BPM, especially in promoting flexibility, event-driven business process to exploit opportunities in the marketplace.

The purpose of this research is to determine multi factors that inhibiting the implementation of the ISMS based on ISO 2700. It is also to propose a follow-up recommendation on the factors that inhibit the implementation of the ISMS. Data collection is derived from questionnaires to 182 respondents from users in data center operation (DCO) at bca, Indonesian telecommunication international (telin), and data centre division at Indonesian Ministry of Health. We analysing data collection with multiple linear regression analysis and paired t-test. The results are multiple factors which inhibiting the implementation of the ISMS from the three organizations which has implement and operate the ISMS, ISMS documentation management, and continual improvement. From this research, we concluded that the processes of implementation in ISMS is the necessity of the role of all parties in succeeding the implementation of the ISMS continuously.

The growth of social media and e-commerce recently has caused the unique phenomenon in Indonesia. That phenomenon is online trading using social media like Facebook, Blackberry messenger, Whatsapp, etc. This phenomenon attracts the researcher to know how to use social media to trade, not using e-commerce marketplace like Lazada, Tokopedia, Bukalapak. The aim of the research is to know the profiling of product and buyer in e-commerce and social media and to do the comparison of that 2 channels based on eight purchase decision factors. Research conducted by taking surveys involving 306 respondents. For product and buyer profiling, this study identifies profile base on sex, education, area, jobs and online trading channel. For e-commerce & social media comparison, this study use 8 factors made based on previous related studies. Finding related purchase decision comparisons are: online trust and usability are the factors influencing people to buy the product via e-commerce. While, marketing mix, and interactivity are the factors why people buy the product via social media.

Customer loyalty is very much needed in the e-Commerce business. The use of social media is one of the new ways to maintain customer loyalty. Ngapakbanyumas.com is one of e-Commerce in Purwokerto, and the goal of this research is to find out the correlation between the influences of social media to maintain the loyalty of its members. This research had done the survey to 257 of its registered members on Facebook. Multiple linear regression method is used for data analysis. This method has the results: social media plays a huge role to increase the possibility of rebuying and loyalty behaviour, but this strategy has no impact on mouth-to-mouth sales.