To study the soft roof failure mechanism and the supporting method for a gateway in a gently inclined coal seam with a dip angle of 16° kept for gob-side entry retaining, and through the methodology of field investigation and numerical and analytical modeling, this paper analyzed the stress evolution law of roof strata at the working face end and determined that the sharp horizontal stress unloading phenomenon along the coal wall side did not appear after the working face advanced. Conversely, the horizontal stress along the gob side instantly decreased and the tensile stress produced, and the vertical stress in the central part of the roof had a higher reduction magnitude as well. An in-depth study indicates that the soft roof of the working face end subsided and seriously separated due to the effect of the front abutment pressure and the roof hanging length above the gob line, as well as certain other factors, including the rapid unloading of the lateral stress, tension and shear on the lower roof rock layer and dynamic disturbance. Those influencing factors also led to rapid crack propagation on a large scale and serious fracturing in the soft roof of the working face end. However, in the gob stress stabilized zone, the soft roof in the gob-side entry retaining has a shearing failure along the filling wall inside affected by the overburden pressure, rock bulking pressure, and roof gravity. To maintain the roof integrity, decrease the roof deformation, and enable the control of the working face end soft roof and the stabilization of the gob-side entry retaining roof, this study suggests that the preferred bolt installation angle for the soft roof situation is 70° based on the rock bolt extrusion strengthening theory.

To study common failure characteristics of gateways, a total of 55 typical gateways at coal mines, in Sichuan Province, China, were selected for investigating the rules of broken widths based on the ground-penetrating radar (GPR) technique and numerical model. Results indicated that the broken width values around the gateways were larger than 1.5 m, and those in the roof and high side wall were larger than those in the low side wall, as a whole. The width values had close relationships with the thickness of the coal seam and immediate roof, angle of the coal seam, and depth of the gateways. Furthermore, combined with the plastic zone of numerical models in 3-Dimensional Distinct Element Code (3DEC) and the broken width, we obtained the excavation broken zone (EBZ) cross-section diagram for each gateway and determined that the EBZ appeared to have a basically elliptical shape—with the long axis along the seam inclination direction and the short axis along the vertical direction of the rock layer—and that this elliptical shape was only slightly affected by the gateway cross-section shape. It was observed that the failure extent was greater in the seam inclination direction than in the vertical direction of the rock layer. Obviously, the gateways presented asymmetric failure characteristics and implied that an asymmetric support system should be provided when using bolts, cables, and shotcrete combined with steel mesh and steel belts. Such a support system could improve material parameters and form a combined arch structure in surrounding rocks, with arch crown and arch springing thicknesses that are larger in the roof and high side wall.