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Prof. Dr. Anna Corinna Cagliano
Department of Management and Production Engineering, Politecnico di Torino, Torino, 10129, Italy

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0 Complex Systems
0 Management
0 Supply Chain Management
0 city logistics
0 Industrial Logistics

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Supply Chain Management
Complex Systems

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Journal article
Published: 29 March 2021 in Sustainability
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The sustainability of last-mile (LM) freight delivery is crucial to add value to the stakeholders in the distribution chain. However, its achievement is often hindered by a poor consideration of their needs by both literature and practice. The goal of this paper is to address the point of view of local retailers by exploring their needs about innovative LM delivery services and identifying sustainable value propositions (VP). A survey was submitted to retailers operating in the limited traffic zone of Torino (Italy). The survey data were analyzed by a factor analysis using a principal component analysis (PCA) to extract the factors. A correlation analysis was also conducted between the needs and selected contextual variables. The results show that retailers accept higher costs for more reliable deliveries and stock reduction. Retailers also correlate punctuality and flexibility because flexible and on-time deliveries allow for better inventory management, higher control, and, in turn, improved customer service level. This work is one of the first research attempts to quantify local retailers’ LM delivery needs and provides guidelines about how to design value-added logistics services. Moreover, from a practical point of view, the analysis shows the main VP that managers and practitioners should consider in the development of LM initiatives.

ACS Style

Giulio Mangano; Giovanni Zenezini; Anna Cagliano. Value Proposition for Sustainable Last-Mile Delivery. A Retailer Perspective. Sustainability 2021, 13, 3774 .

AMA Style

Giulio Mangano, Giovanni Zenezini, Anna Cagliano. Value Proposition for Sustainable Last-Mile Delivery. A Retailer Perspective. Sustainability. 2021; 13 (7):3774.

Chicago/Turabian Style

Giulio Mangano; Giovanni Zenezini; Anna Cagliano. 2021. "Value Proposition for Sustainable Last-Mile Delivery. A Retailer Perspective." Sustainability 13, no. 7: 3774.

Journal article
Published: 12 January 2021 in Journal of Healthcare Risk Management
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Blood transfusion is a critical health care process due to the nature of the products handled and the complexity driven by the strong interdependence among the sub‐processes involved. Most of the errors causing adverse events originate during the blood logistics activities. Several literature contributions apply risk management to the transfusion process but often in a fragmented and reactive way. Moreover, few of them focus on logistics risks and assess the effectiveness of risk responses through operational key performance indicators (KPIs). The present paper applies a comprehensive and structured approach to proactively identify and analyse logistics risks as well as define responses to improve blood bag traceability, focusing on hospital wards. The implementation of such actions is monitored by specific KPIs whose measurement enables an improved communication flow among actors allowing to uncover residual risks. Future research will extend the application to further blood transfusion settings and supply chain echelons. The outcomes of this work might assist practitioners in improving policy making about blood supply chains. As a matter of fact, they allow a better understanding of the associated material and informational flows and the related risks, which supports setting effective strategies to either prevent adverse events or mitigate their effects.

ACS Style

Anna Corinna Cagliano; Sabrina Grimaldi; Carlo Rafele. A structured approach to analyse logistics risks in the blood transfusion process. Journal of Healthcare Risk Management 2021, 1 .

AMA Style

Anna Corinna Cagliano, Sabrina Grimaldi, Carlo Rafele. A structured approach to analyse logistics risks in the blood transfusion process. Journal of Healthcare Risk Management. 2021; ():1.

Chicago/Turabian Style

Anna Corinna Cagliano; Sabrina Grimaldi; Carlo Rafele. 2021. "A structured approach to analyse logistics risks in the blood transfusion process." Journal of Healthcare Risk Management , no. : 1.

Journal article
Published: 01 January 2020 in IFAC-PapersOnLine
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Electric and hybrid vehicle diffusion is nowadays promising but still limited, also due to the high costs of key components such as lithium-ion batteries (LIBs). A significant contribution to these relevant economic values is given by not optimized supply chain structures. Therefore, car manufacturers approaching electrification are considering different strategies to either purchase complete LIBs or producing them in-house. However, literature lacks quantitative studies assessing the logistics implications of LIB procurement policies in the automotive sector. The present work proposes a decisionmaking approach leveraging the main logistics and environmental issues involved in both internally producing and buying complete LIB packs. Such a framework is intended to increase the awareness about the complexity of the supply chain of batteries for electric and hybrid vehicles in order to further stimulate its investigation. Future research will extend the approach to include additional aspects as well as procurement configurations.

ACS Style

Anna C. Cagliano; Giulio Mangano; Carlo Rafele; Antonio Carlin. Lithium-ion Battery Procurement Strategies: Evidence from the Automotive Field. IFAC-PapersOnLine 2020, 53, 12688 -12694.

AMA Style

Anna C. Cagliano, Giulio Mangano, Carlo Rafele, Antonio Carlin. Lithium-ion Battery Procurement Strategies: Evidence from the Automotive Field. IFAC-PapersOnLine. 2020; 53 (2):12688-12694.

Chicago/Turabian Style

Anna C. Cagliano; Giulio Mangano; Carlo Rafele; Antonio Carlin. 2020. "Lithium-ion Battery Procurement Strategies: Evidence from the Automotive Field." IFAC-PapersOnLine 53, no. 2: 12688-12694.

Article
Published: 01 January 2020 in Production & Manufacturing Research
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This study provides an approach to compute the travel time for AS/R systems in a class-based storage environment. A regression analysis is completed in order to define the importance of the key predictors taken into account and to propose a formulation of travel times. The results show the reliability of the model and allow to evaluate the travel time through the identification of a complete list of predictors. The proposed approach supports managers in the ex-ante definition of travel times for a warehouse. A correct evaluation of travel times enables a better monitoring of the performance of warehouse operations and can support practitioners in the choice of the configuration not only in terms of kind of cycle, but also from a policy assignment perspective. From a theoretical point of view, this work can be considered as an attempt to refine the existing methods to compute travel times.

ACS Style

Maurizio Schenone; Giulio Mangano; Sabrina Grimaldi; Anna Corinna Cagliano. An approach for computing AS/R systems travel times in a class-based storage configuration. Production & Manufacturing Research 2020, 8, 273 -290.

AMA Style

Maurizio Schenone, Giulio Mangano, Sabrina Grimaldi, Anna Corinna Cagliano. An approach for computing AS/R systems travel times in a class-based storage configuration. Production & Manufacturing Research. 2020; 8 (1):273-290.

Chicago/Turabian Style

Maurizio Schenone; Giulio Mangano; Sabrina Grimaldi; Anna Corinna Cagliano. 2020. "An approach for computing AS/R systems travel times in a class-based storage configuration." Production & Manufacturing Research 8, no. 1: 273-290.

Journal article
Published: 03 February 2017 in Business Process Management Journal
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Purpose The purpose of this paper is to study mobile services for supply chain management (SCM) in the electronic grocery (e-grocery) sector. The authors investigate their diffusion and formulate policies in order to stimulate the adoption. Design/methodology/approach A System Dynamics model is proposed for a short fresh food supply chain (SC). The model predicts how product traceability, mobile payment, and time-based delivery management functionalities contribute to the adoption of a SCM mobile application. Findings The three services drive the diffusion of the application. A high level of real time information brings decreased inventory levels and more frequent order placing, leading to an increased number of logistics transactions managed by the mobile application and growth in the associated revenue for the service provider company. Research limitations/implications The proposed study fosters research on overcoming the barriers that prevent integration, collaboration, and better visibility in e-grocery SCs. Practical implications This work constitutes a roadmap to identify the key enabling factors of e-grocery expansion. Originality/value This is one of the few contributions focussing on increasing the efficiency of e-grocery SCs by applying management strategies supported by mobile devices.

ACS Style

Anna Corinna Cagliano; Alberto De Marco; Carlo Rafele. E-grocery supply chain management enabled by mobile tools. Business Process Management Journal 2017, 23, 47 -70.

AMA Style

Anna Corinna Cagliano, Alberto De Marco, Carlo Rafele. E-grocery supply chain management enabled by mobile tools. Business Process Management Journal. 2017; 23 (1):47-70.

Chicago/Turabian Style

Anna Corinna Cagliano; Alberto De Marco; Carlo Rafele. 2017. "E-grocery supply chain management enabled by mobile tools." Business Process Management Journal 23, no. 1: 47-70.

Journal article
Published: 01 May 2016 in American Journal of Applied Sciences
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ACS Style

Anna Corinna Cagliano; Sabrina Grimaldi; Carlo Rafele. Paving the Way for Warehouse Centralization in Healthcare: A Preliminary Assessment Approach. American Journal of Applied Sciences 2016, 13, 490 -500.

AMA Style

Anna Corinna Cagliano, Sabrina Grimaldi, Carlo Rafele. Paving the Way for Warehouse Centralization in Healthcare: A Preliminary Assessment Approach. American Journal of Applied Sciences. 2016; 13 (5):490-500.

Chicago/Turabian Style

Anna Corinna Cagliano; Sabrina Grimaldi; Carlo Rafele. 2016. "Paving the Way for Warehouse Centralization in Healthcare: A Preliminary Assessment Approach." American Journal of Applied Sciences 13, no. 5: 490-500.

Journal article
Published: 26 April 2015 in Production Planning & Control
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ACS Style

Anna Corinna Cagliano. Networks against time. Supply chain analytics for perishable products. Production Planning & Control 2015, 26, 505 -506.

AMA Style

Anna Corinna Cagliano. Networks against time. Supply chain analytics for perishable products. Production Planning & Control. 2015; 26 (6):505-506.

Chicago/Turabian Style

Anna Corinna Cagliano. 2015. "Networks against time. Supply chain analytics for perishable products." Production Planning & Control 26, no. 6: 505-506.

Journal article
Published: 06 March 2014 in Journal of Risk Research
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The pressure for increasing quality while reducing time and costs places particular emphasis on managing risk in projects. To this end, several models and techniques have been developed in literature and applied in practice, so that there is a strong need for clarifying when and how each of them should be used. At the same time, knowledge about risk management is becoming of paramount importance to effectively deal with the complexity of projects. However, communication and knowledge creation are not easy tasks, especially when dealing with uncertainty, because decision-making is often fragmented and a comprehensive perspective on the goals, opportunities, and threats of a project is missing. With the purpose of providing guidelines for the selection of risk techniques taking into account the most relevant aspects characterising the managerial and operational scenario of a project, a theoretical framework to classify these techniques is proposed. Based on a literature review of the criteria to categorise risk techniques, three dimensions are defined: the phase of the risk management process, the phase of the project life cycle, and the corporate maturity towards risk. The taxonomy is then applied to a wide selection of risk techniques according to their documented applications. This work helps to integrate the risk management and the knowledge management processes. Future research efforts will be directed towards refining the framework and testing it in multiple industrie

ACS Style

Anna Corinna Cagliano; Sabrina Grimaldi; Carlo Rafele. Choosing project risk management techniques. A theoretical framework. Journal of Risk Research 2014, 18, 232 -248.

AMA Style

Anna Corinna Cagliano, Sabrina Grimaldi, Carlo Rafele. Choosing project risk management techniques. A theoretical framework. Journal of Risk Research. 2014; 18 (2):232-248.

Chicago/Turabian Style

Anna Corinna Cagliano; Sabrina Grimaldi; Carlo Rafele. 2014. "Choosing project risk management techniques. A theoretical framework." Journal of Risk Research 18, no. 2: 232-248.

Book chapter
Published: 26 October 2013 in Springer Texts in Business and Economics
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The use of innovative technologies to improve the hospital drug management process, and in particular its part concerned with logistics, needs to be supported by appropriate decision-making models basing their assessments on both technological issues and the characteristics of healthcare organisations. The frameworks existing in literature are sometimes too complicated to guide towards clear solutions, especially when scarce and/or qualitative information is available. This work presents a new decision-making approach in order to provide hospital managers with a simple but complete tool assisting in the selection of adequate technologies to make drug logistics more efficient. Its first application to some of the most diffused technologies is discussed

ACS Style

Anna Corinna Cagliano; Sabrina Grimaldi; Carlo Rafele. A Decision-Making Approach Supporting Hospital Drug Logistics. Springer Texts in Business and Economics 2013, 241 -252.

AMA Style

Anna Corinna Cagliano, Sabrina Grimaldi, Carlo Rafele. A Decision-Making Approach Supporting Hospital Drug Logistics. Springer Texts in Business and Economics. 2013; ():241-252.

Chicago/Turabian Style

Anna Corinna Cagliano; Sabrina Grimaldi; Carlo Rafele. 2013. "A Decision-Making Approach Supporting Hospital Drug Logistics." Springer Texts in Business and Economics , no. : 241-252.

Book chapter
Published: 29 March 2013 in Optimization and Decision Support Systems for Supply Chains
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Although near sourcing is a valid alternative to global sourcing as a way to improve supply chain (SC) efficiency, there is a lack of studies aimed at understanding the reasons underlying the adoption of near sourcing strategies and at evaluating the related benefits. With the purpose of contributing to the discussion about the role of near sourcing in current dynamic SCs, the present work analyses the case of an Italian retailer that turned the global store furniture procurement process into near sourcing. Switching from Far East suppliers to a continental one enables a SC reengineering that decreases transportation and inventory carrying costs and assures economic viability. The work provides a methodological reference to compare global and near sourcing policies and to calculate the associated savings. The approach may be adapted to investigate different products, services, and business sectors.

ACS Style

Anna Corinna Cagliano; Alberto De Marco; Carlo Rafele. The Impact of Near Sourcing on Global Dynamic Supply Chains: A Case Study. Optimization and Decision Support Systems for Supply Chains 2013, 489 -498.

AMA Style

Anna Corinna Cagliano, Alberto De Marco, Carlo Rafele. The Impact of Near Sourcing on Global Dynamic Supply Chains: A Case Study. Optimization and Decision Support Systems for Supply Chains. 2013; ():489-498.

Chicago/Turabian Style

Anna Corinna Cagliano; Alberto De Marco; Carlo Rafele. 2013. "The Impact of Near Sourcing on Global Dynamic Supply Chains: A Case Study." Optimization and Decision Support Systems for Supply Chains , no. : 489-498.

Journal article
Published: 01 November 2012 in Journal of Construction Engineering and Management
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An empirical analysis is presented to investigate the factors that have significant influence on the share of public financing into the total initial investment required to develop build-operate-transfer (BOT) health-care projects. Based on a model describing the main risks associated with public participation in BOT projects, a linear regression analysis has been conducted on a data set of Italian BOT hospital projects to yield implications. Outcomes reveal that the size of investment, the financial strength of the concessionaire, the duration of the concession period, the number of services, and the level of borrowing of the local health-care granting agency are significant factors of the level of public funding. The study confirms that public funding is provided not only to cover the non-self-financing portion of investment but also as a way to undertake a project in periods of scarce public financial resources. The methodology may be useful to refine the decision criteria for determining the level of public funding of a BOT hospital project in order to gain an understanding of the value that could be obtained from funding similar projects.

ACS Style

Alberto De Marco; Giulio Mangano; Anna Corinna Cagliano; Sabrina Grimaldi. Public Financing into Build-Operate-Transfer Hospital Projects in Italy. Journal of Construction Engineering and Management 2012, 138, 1294 -1302.

AMA Style

Alberto De Marco, Giulio Mangano, Anna Corinna Cagliano, Sabrina Grimaldi. Public Financing into Build-Operate-Transfer Hospital Projects in Italy. Journal of Construction Engineering and Management. 2012; 138 (11):1294-1302.

Chicago/Turabian Style

Alberto De Marco; Giulio Mangano; Anna Corinna Cagliano; Sabrina Grimaldi. 2012. "Public Financing into Build-Operate-Transfer Hospital Projects in Italy." Journal of Construction Engineering and Management 138, no. 11: 1294-1302.

Journal article
Published: 22 June 2012 in Strategic Outsourcing: An International Journal
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Purpose – Near sourcing is starting to be regarded as a valid alternative to global sourcing in order to leverage supply chain (SC) responsiveness and economic efficiency. The present work proposes a decision‐making approach developed in collaboration with a leading Italian retailer that was willing to turn the global store furniture procurement process into near sourcing.Design/methodology/approach – Action research is employed. The limitations of the traditional SC organisation and purchasing process of the company are first identified. On such basis, an inventory management model is applied to run spreadsheet estimates where different purchasing and SC management strategies are adopted to determine the solution providing the lowest cost performance. Finally, a risk analysis of the selected best SC arrangement is conducted and results are discussed.Findings – Switching from East Asian suppliers to continental vendors enables a SC reengineering that increases flexibility and responsiveness to demand uncertainty which, together with decreased transportation costs, assures economic viability, thus proving the benefits of near sourcing.Research limitations/implications – The decision‐making framework provides a methodological roadmap to address the comparison between near and global sourcing policies and to calculate the savings of the former against the latter. The approach could include additional organisational aspects and cost categories impacting on near sourcing and could be adapted to investigate different products, services, and business sectors.Originality/value – The work provides SC researchers and practitioners with a structured approach for understanding what drives companies to adopt near sourcing and for quantitatively assessing its advantages.

ACS Style

Anna Corinna Cagliano; Alberto De Marco; Carlo Rafele; Marco Arese. A decision‐making approach for investigating the potential effects of near sourcing on supply chain. Strategic Outsourcing: An International Journal 2012, 5, 100 -120.

AMA Style

Anna Corinna Cagliano, Alberto De Marco, Carlo Rafele, Marco Arese. A decision‐making approach for investigating the potential effects of near sourcing on supply chain. Strategic Outsourcing: An International Journal. 2012; 5 (2):100-120.

Chicago/Turabian Style

Anna Corinna Cagliano; Alberto De Marco; Carlo Rafele; Marco Arese. 2012. "A decision‐making approach for investigating the potential effects of near sourcing on supply chain." Strategic Outsourcing: An International Journal 5, no. 2: 100-120.

Articles
Published: 09 March 2012 in Journal of Risk Research
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Despite the increasing attention that supply chain risk management is receiving by both researchers and practitioners, companies still lack a risk culture. Moreover, risk management approaches are either too general or require pieces of information not regularly recorded by organisations. This work develops a risk identification and analysis methodology that integrates widely adopted supply chain and risk management tools. In particular, process analysis is performed by means of the standard framework provided by the Supply Chain Operations Reference Model, the risk identification and analysis tasks are accomplished by applying the Risk Breakdown Structure and the Risk Breakdown Matrix, and the effects of risk occurrence on activities are assessed by indicators that are already measured by companies in order to monitor their performances. In such a way, the framework contributes to increase companies’ awareness and communication about risk, which are essential components of the management of modern supply chains. A base case has been developed by applying the proposed approach to a hypothetical manufacturing supply chain. An in-depth validation will be carried out to improve the methodology and further demonstrate its benefits and limitations. Future research will extend the framework to include the understanding of the multiple effects of risky events on different processes.

ACS Style

Anna Corinna Cagliano; Alberto De Marco; Sabrina Grimaldi; Carlo Rafele. An integrated approach to supply chain risk analysis. Journal of Risk Research 2012, 15, 817 -840.

AMA Style

Anna Corinna Cagliano, Alberto De Marco, Sabrina Grimaldi, Carlo Rafele. An integrated approach to supply chain risk analysis. Journal of Risk Research. 2012; 15 (7):817-840.

Chicago/Turabian Style

Anna Corinna Cagliano; Alberto De Marco; Sabrina Grimaldi; Carlo Rafele. 2012. "An integrated approach to supply chain risk analysis." Journal of Risk Research 15, no. 7: 817-840.

Journal article
Published: 31 January 2012 in International Journal of Production Economics
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The application of item-level radio frequency identification (RFID) technology in retail supply chains creates cost savings and promises large potential benefits from revenue growth. However, the economic assessment of the impact on improved store operations, labor utilization, and increased sales is still not fully explored. We propose to use System Dynamics as a structural modeling and simulation approach to integrate conventional return on investment evaluations. Building on previous research about RFID technology in retail supply chains, we developed a model based on the case exploration of a leading Italian apparel retailer. Simulations show that RFID implementations are profitable whenever they contribute to increase sales, especially when a fashion retailer is focused on clerk-assisted sales strategies. Sales growth results from the dynamic and integrated impacts of RFID technology on better inventory control, faster inventory turnover, and longer time available for store personnel to assist consumers as an effect of more efficient backroom operations.

ACS Style

Alberto De Marco; Anna C. Cagliano; Mauro L. Nervo; Carlo Rafele. Using System Dynamics to assess the impact of RFID technology on retail operations. International Journal of Production Economics 2012, 135, 333 -344.

AMA Style

Alberto De Marco, Anna C. Cagliano, Mauro L. Nervo, Carlo Rafele. Using System Dynamics to assess the impact of RFID technology on retail operations. International Journal of Production Economics. 2012; 135 (1):333-344.

Chicago/Turabian Style

Alberto De Marco; Anna C. Cagliano; Mauro L. Nervo; Carlo Rafele. 2012. "Using System Dynamics to assess the impact of RFID technology on retail operations." International Journal of Production Economics 135, no. 1: 333-344.

Journal article
Published: 01 June 2011 in Safety Science
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ACS Style

Anna Corinna Cagliano; Sabrina Grimaldi; Carlo Rafele. A systemic methodology for risk management in healthcare sector. Safety Science 2011, 49, 695 -708.

AMA Style

Anna Corinna Cagliano, Sabrina Grimaldi, Carlo Rafele. A systemic methodology for risk management in healthcare sector. Safety Science. 2011; 49 (5):695-708.

Chicago/Turabian Style

Anna Corinna Cagliano; Sabrina Grimaldi; Carlo Rafele. 2011. "A systemic methodology for risk management in healthcare sector." Safety Science 49, no. 5: 695-708.

Case report
Published: 08 February 2011 in Journal of Manufacturing Technology Management
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This study is part of the Miroglio SC reengineering project performed in conjunction with the research group for Engineering Systems and Logistics of Politecnico di Torino. The authors wish to acknowledge the Miroglio Group and, in particular, Mr Piero Abellonio, Logistic Director, for his active collaboration, support, and permission to publish this study.

ACS Style

Anna Corinna Cagliano; Alberto De Marco; Carlo Rafele; Sergio Volpe. Using system dynamics in warehouse management: a fast‐fashion case study. Journal of Manufacturing Technology Management 2011, 22, 171 -188.

AMA Style

Anna Corinna Cagliano, Alberto De Marco, Carlo Rafele, Sergio Volpe. Using system dynamics in warehouse management: a fast‐fashion case study. Journal of Manufacturing Technology Management. 2011; 22 (2):171-188.

Chicago/Turabian Style

Anna Corinna Cagliano; Alberto De Marco; Carlo Rafele; Sergio Volpe. 2011. "Using system dynamics in warehouse management: a fast‐fashion case study." Journal of Manufacturing Technology Management 22, no. 2: 171-188.

Conference paper
Published: 01 January 2009 in IFAC Proceedings Volumes
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Despite the great number of complex systems existing in the real world, complexity is currently a poorly explored topic. In organizational settings, managers regularly apply to complex contexts classical approaches developed for simple systems, just because they do not know how to take into account companies’ internal and external complexity. Nevertheless, before developing new managerial models, a deep knowledge about drivers and effects of complexity is needed.After defining the characteristics making supply chains complex systems, this paper discusses performance measurement as a methodology to analyze the effects of complexity on supply chain behavior. The results of a survey highlight that manufacturing companies usually evaluate isolated aspects of their supply chains, without considering the relationships between different performance indicators or dimensions. This work suggests System Dynamics as a valuable approach to understand the cause and effect connections among metrics and system elements affecting their values, thus clarifying the structure leading to a complex behavior.This research is the first step of a larger project aimed at providing companies with innovative tools to understand and manage supply chain complexity.

ACS Style

Anna C. Cagliano; Antonio Carlin; Carlo Rafele. Understanding Supply Chain Complexity with Performance Measurement. IFAC Proceedings Volumes 2009, 42, 1126 -1131.

AMA Style

Anna C. Cagliano, Antonio Carlin, Carlo Rafele. Understanding Supply Chain Complexity with Performance Measurement. IFAC Proceedings Volumes. 2009; 42 (4):1126-1131.

Chicago/Turabian Style

Anna C. Cagliano; Antonio Carlin; Carlo Rafele. 2009. "Understanding Supply Chain Complexity with Performance Measurement." IFAC Proceedings Volumes 42, no. 4: 1126-1131.

Conference paper
Published: 01 January 2006 in IFAC Proceedings Volumes
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An effective performance measurement system has to capture not only the performance of a company, but also how this is linked to the partners’ in a supply chain. Starting from a well-established model for logistic performance evaluation, LOGISTIQUAL, this paper tries to extend its validity beyond the boundary of a single organisation. Particularly, it aims at discussing the use of System Dynamics to connect the performance of a company and its suppliers', through homogeneous indicators. This work is the basis for developing a System Dynamics model to evaluate quantitatively the links between logistic performance at different supply chain echelons.

ACS Style

Carlo Rafele; Anna Corinna Cagliano. PERFORMANCE MEASUREMENT IN SUPPLY CHAIN SUPPORTED BY SYSTEM DYNAMICS. IFAC Proceedings Volumes 2006, 39, 571 -576.

AMA Style

Carlo Rafele, Anna Corinna Cagliano. PERFORMANCE MEASUREMENT IN SUPPLY CHAIN SUPPORTED BY SYSTEM DYNAMICS. IFAC Proceedings Volumes. 2006; 39 (3):571-576.

Chicago/Turabian Style

Carlo Rafele; Anna Corinna Cagliano. 2006. "PERFORMANCE MEASUREMENT IN SUPPLY CHAIN SUPPORTED BY SYSTEM DYNAMICS." IFAC Proceedings Volumes 39, no. 3: 571-576.