Owing to blockchain characteristics such as transparency, traceability, and disintermediation, blockchain technology has been widely employed in sustainable supply chain management. The COVID-19 pandemic has accelerated the use of blockchain technology in the supply chain. Although most companies have realized the importance of blockchain technology, they often lack understanding of how to plan, measure, cultivate, and improve their own blockchain operation capabilities. Academic research has insufficiently explored the connotations and internal structure of blockchain operation capabilities and does not provide a clear understanding of how to transform blockchain operation capabilities to produce effective performance. In this context, we proposed a concept of blockchain operation capabilities for first time. We took the perspectives of the resource-based view and sociomaterialism theory, based on IT capabilities, big data analysis capabilities, and existing blockchain supply chain research, and explored the relationship between blockchain operation capabilities and competitive performance. We then constructed a hierarchical model for blockchain operation capabilities. To test our proposed research model, we used an online survey to collect data from 1206 firm managers with blockchain technology supply chain experience. The results showed that blockchain operation capabilities has a positive impact on supply chain integration and competitive performance, while supply chain integration has a strong mediating effect on the blockchain operation capabilities and competitive performance relationship. Implications for research and practice are discussed.

The reform of digitalization has deeply influenced the development mode and production methods of traditional production in China. However, the impact of digitalization on the management performance of Chinese listed companies are not well investigated and there is a gap in the establishment of digitalization effective measurement variable. In order to fill this gap, this article constructs a variable to measure the application degree of “digitalization” at the company level. By analyzing the text of the annual reports of Chinese listed companies from 2009 to 2020, the effective variables to measure “digitalization” are determined. Based on this, the development status and determinants of enterprise digital applications and the impact of digitalization on enterprise performance are discussed. Thus, by analyzing the panel data of these companies, the relationship among the age of the enterprise, the knowledge level of the board of directors, the proportion of fixed assets, the company’s assets, and the degree of enterprise digitalization are evaluated. At last, according to the evaluated results, the relationship between the degree of digitalization and the performance of enterprises is analyzed. In this article, our analysis helps to solve the “IT production paradox” problem, and also to provides data and theoretical support for digitalization to improve corporate performance to a certain extent. Furthermore, the digitalization measurement variable laid out in this article provides a foundation for future research on the relationship between digitalization and corporate performance.

Over the last several years, remote collaboration has been getting more attention in the research community because of the COVID-19 pandemic. In previous studies, researchers have investigated the effect of adding visual communication cues or shared views in collaboration, but there has not been any previous study exploring the influence between them. In this paper, we investigate the influence of view types on the use of visual communication cues. We compared the use of the three visual cues (hand gesture, a pointer with hand gesture, and sketches with hand gesture) across two view types (dependent and independent views), respectively. We conducted a user study, and the results showed that hand gesture and sketches with the hand gesture cues were well matched with the dependent view condition, and using a pointer with the hand gesture cue was suited to the independent view condition. With the dependent view, the hand gesture and sketch cues required less mental effort for collaborative communication, had better usability, provided better message understanding, and increased feeling of co-presence compared to the independent view. Since the dependent view supported the same viewpoint between the remote expert and a local worker, the local worker could easily understand the remote expert’s hand gestures. In contrast, in the independent view case, when they had different viewpoints, it was not easy for the local worker to understand the remote expert’s hand gestures. The sketch cue had a benefit of showing the final position and orientation of the manipulating objects with the dependent view, but this benefit was less obvious in the independent view case (which provided a further view compared to the dependent view) because precise drawing in the sketches was difficult from a distance. On the contrary, a pointer with the hand gesture cue required less mental effort to collaborate, had better usability, provided better message understanding, and an increased feeling of co-presence in the independent view condition than in the dependent view condition. The pointer cue could be used instead of a hand gesture in the independent view condition because the pointer could still show precise pointing information regardless of the view type.