Purpose: This study examined public perceptions of law enforcement agencies in Mogadishu, Somalia. Specifically, the researchers examined the predictors of public trust in the police in Somali post-conflict contexts.Design/methodology/approach: Data were collected through an online cross-sectional survey of 425 Mogadishu residents. Partial least squares structural equation modeling (PLS-SEM) was employed to analyze the data and test the hypothesized relationship.Findings: The results revealed that perceived police accountability, performance and professionalism significantly and positively influence public trust in the Somali police force.Practical implications: This study provides practical recommendations for Somalia’s policymakers and law enforcement agencies. It emphasizes the importance of implementing stronger accountability systems, programs to enhance performance and training in professional conduct as key approaches to restoring and maintaining public confidence in the police force. These initiatives are crucial for preserving social stability and ensuring public safety in a society recovering from conflicts.Originality/value: This study fills a significant gap in the literature by providing a comprehensive framework that combines performance and social learning theories to explore public trust in the police within a post-conflict context. The findings contribute valuable knowledge on the factors that can enhance public trust in law enforcement in countries recovering from conflict, particularly Somalia.
The Malaysian government has undertaken significant efforts to improve public services. However, applying Islamic approaches in the public sector is increasingly wavering today. Internal conflicts and power transitions have also hampered the efficiency of public administration. While Islam is recognized in the federal constitution, governance principles are not confined to Islamic regulations alone. Past policies, such as the Inculcation of Islamic Values and Islam Hadhari, have promoted Islamic values in public service and have been embraced by citizens of all ethnicities. This article provides a transparent review of the actual situation in Malaysia, highlighting that while these concepts are present, their implementation has often fallen short, and public appreciation of these principles needs to be more superficial. This study employed secondary data from past literature on public administration and Islam, relying on an extensive review of existing scholarly works and historical records. Findings reveal that in Malaysia, each leader seems to have their interpretation of Islamic concepts for their premiership, leading to inconsistent application of these principles. However, the Khalifah concept is recommended for Malaysian public administration. By embracing Khalifah, Malaysian leaders can revitalize public administration by prioritizing courtesy and values rooted in the Islamic faith, effectively addressing issues such as abuse of power, corruption, and breaches of trust among civil servants.
This paper examines how Entrepreneurial Orientation (EO) affects Start-Up Success (performance) of Spin-off and Symbiosis Company (SSC). Despite the remarkable study on EO and Performance, there is a loophole on how EO impacts Start-up Success among SSC especially in Malaysia case study. Thus, by reflecting such limitation, this paper hypothesized that EO is positively related to Start-Up Success of SSC with Support Services as moderator. A total of 120 SSC in Peninsular Malaysia were involved in this study from July to August 2016. Using PLS-SEM analysis, the empirical results showed that EO is statistically significant towards Start-Up Success and unveiled the importance of Support Services as moderator. The major implication of this study highlights the importance of Support Services in improving Start-up Success as these support services are available around business setting and its potentials are yet to be optimized. In short, the critical discussion provided in this paper would help to strengthen the body of knowledge of Technopreneurs and act as a reference for future research on EO, Support Services and SSC.