Multi-Criteria Decision-Analysis (MCDA) methods are successfully applied in different fields and disciplines. However, in many studies, the problem of selecting the proper methods and parameters for the decision problems is raised. The paper undertakes an attempt to benchmark selected Multi-Criteria Decision Analysis (MCDA) methods. To achieve that, a set of feasible MCDA methods was identified. Based on reference literature guidelines, a simulation experiment was planned. The formal foundations of the authors’ approach provide a reference set of MCDA methods ( Technique for Order Preference by Similarity to Ideal Solution (TOPSIS), VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR), Complex Proportional Assessment (COPRAS), and PROMETHEE II: Preference Ranking Organization Method for Enrichment of Evaluations) along with their similarity coefficients (Spearman correlation coefficients and WS coefficient). This allowed the generation of a set of models differentiated by the number of attributes and decision variants, as well as similarity research for the obtained rankings sets. As the authors aim to build a complex benchmarking model, additional dimensions were taken into account during the simulation experiments. The aspects of the performed analysis and benchmarking methods include various weighing methods (results obtained using entropy and standard deviation methods) and varied techniques of normalization of MCDA model input data. Comparative analyses showed the detailed influence of values of particular parameters on the final form and a similarity of the final rankings obtained by different MCDA methods.

The aim of this paper is to present the use of an innovative approach based on MCDM methods as the main component of a consumer Decision Support System (DSS) by recommending the most suitable products among a given set of alternatives. This system provides a reliable recommendation to the consumer in the form of a compromise ranking constructed from the five MCDM methods: the hybrid approach TOPSIS-COMET, COCOSO, EDAS, MAIRCA, and MABAC. Each of the methods used contributes significantly to the final compromise ranking built with the Copeland strategy. Chosen MCDM methods were combined with the objective CRITIC weighting method, and their performance was presented on the illustrative example of choosing the most suitable mobile phone. A sensitivity analysis involving the $r_w$ and $WS$ correlation coefficients was performed to determine the match between the compromise ranking of the candidates and the rankings provided by each MCDM method. Sensitivity analysis demonstrated that all investigated compromise candidate rankings show high convergence with the rankings provided by the particular MCDM methods. Thus, the performed study proved that the proposed approach shows high potential to be successfully used as a central component of DSS for recommending the most suitable product. Such DSS could be a universal and future-proof solution for e-commerce sites and websites, providing advanced product comparison capabilities in delivering a recommendation to the user as a final ranking of alternatives.

Decision support systems (DSS) are currently developing rapidly and are increasingly used in various fields. More often, those systems are inseparable from information-based systems and computer systems. Therefore, from a methodical point of view, the algorithms implemented in the DSS play a critical role. In this aspect, multi-criteria decision support (MCDA) methods are widely used. As research progresses, many MCDA methods and algorithms for the objective identification of the significance of individual criteria of the MCDA models were developed. In this paper, an analysis of available objective methods for criteria weighting is presented. Additionally, the authors presented the implementation of the system that provides easy and accessible weight calculations for any decision matrix with the possibility of comparing results of different weighting methods. The results of weighting methods were compared using carefully selected similarity coefficients to emphasise the correlation of the resulting weights. The performed research shows that every method should provide distinctive weights considering input data, emphasising the importance of choosing the correct method for a given multi-criteria decision support model and DSS.

In recent years, multi-criteria decision support methods have become widely used research tools by both scientists and practitioners. Theoretical works involving new multi-criteria methods and developments of existing methods immediately find applications in areas of business practice. This paper attempts to sort out the areas of application of MCDA methods. For this purpose, the relevant literature from 2018–2023 was reviewed. The inclusion selection criteria were defined as addressing multi-criteria practical issues, open accessibility, comprehensive research methodology and findings, and the use of an MCDA method in the evaluation process. Detailed research identified that the main areas of use of MCDA methods are healthcare, energy management, supplier selection, and transportation. Due to the timeliness and importance of the problem, a detailed study of the use of MCDA methods in sustainability issues was separated. The paper contributes contributions to both theory and economic practice. The article provides a series of recommendations both on the methodological side of the problems to be solved and shows the practical prism of individual decision models, offering ready-to-use decision models, and providing a comprehensive review of recent MCDA advancements, fostering informed and reliable decision-making. Additionally, this review sheds light on the latest developments in MCDA, emphasizing trends in Decision Support Systems (DSS) and prominent application areas in contemporary research.

This paper aims to present an innovative approach based on two newly developed Multi-Criteria Decision-Making (MCDM) methods: COMET combined with TOPSIS and SPOTIS, which could be the basis for a decision support system (DSS) in the problem of selecting solar panels. Solar energy is one of the most promising and environmentally friendly energy sources because of the enormous potential of directly converting available solar radiation everywhere into electricity. Furthermore, ever-lower prices for photovoltaic systems make solar electricity more competitive with power from conventional energy sources, increasing interest in solar panels among companies and households. This fact generates the need for a user-friendly, objective, fully automated DSS to support the multi-criteria selection of solar panels. Both MCDM methods chosen for this purpose are rank-reversal-free and precise. First, the objective entropy weighting method was applied for determining criteria weights. Final rankings were compared by two ranking correlation coefficients: symmetrical $r_w$ and asymmetrical $WS$. Then the sensitivity analysis providing local weights of alternatives for decision criteria was performed. The obtained results prove the adequacy and practical usefulness of the presented approach in solving the problem of solar panels selection.