Missed appointments, or no-shows, can affect patients’ health due to delays in receiving timely care and result in inefficient use of health care resources. Telehealth has generally been considered effective and is widely implemented to treat behavioral health conditions. Although knowledge about no-shows is critical to inform health care institutions for effective management of resources and better health outcomes,
1 a limited body of literature has compared no-shows between telehealth and in-person care in behavioral health clinics in rural settings that cater to patients with relatively low income.