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Dr. Yiwei Gong
Wuhan University

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Research Keywords & Expertise

0 Business Process Management
0 Digital Transformation
0 Enterprise Architecture
0 Flexibility
0 Digital Platform

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Enterprise Architecture
Business Process Management
Digital Transformation

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Short Biography

Dr. Yiwei Gong is an associate professor at the School of Information Management at Wuhan University. He received a Ph.D. degree in Information Systems (2012) and a M.Sc. degree in Computer Science (2008) from Delft University of Technology. Yiwei serves as a reviewer or PC member for prestigious international journals and conferences in the field of Information Systems, and he is an editorial board member and guest editor of Government Information Quarterly (GIQ) and Journal of Theoretical and Applied Electronic Commerce Research (JTAER). His expertise and research interests include Enterprise Architecture, Business Process Management and Digital Transformation.

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Journal article
Published: 07 March 2021 in Journal of Theoretical and Applied Electronic Commerce Research
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Companies increasingly tender knowledge-intensive tasks using crowdsourcing platforms to gain access to scarce knowledge and skills otherwise out of reach, and in this way, gaining competitive advantage. Despite its potential, existing crowdsourcing platforms encounter several challenges, including (1) fragmentation of expertise, as there are many platforms, (2) distrust between task providers and crowdsourcing participants, as identity and past performance are often not known, and (3) inability to learn from experience due to a lack of openness. A reference architecture for blockchain-based knowledge-intensive crowdsourcing platforms to mediate transactions between demand and supply of knowledge is designed in this paper to overcome these challenges. A design science research method is followed to develop the architecture. The reference architecture shows how blockchain and smart contract components can be integrated to support and coordinate knowledge-intensive crowdsourcing activities. By removing traditional e-commerce intermediaries, blockchain reduces search friction, knowledge transfer costs, and cheating by task providers or crowdsourcing participants.

ACS Style

Yiwei Gong; Sélinde van Engelenburg; Marijn Janssen. A Reference Architecture for Blockchain-Based Crowdsourcing Platforms. Journal of Theoretical and Applied Electronic Commerce Research 2021, 16, 937 -958.

AMA Style

Yiwei Gong, Sélinde van Engelenburg, Marijn Janssen. A Reference Architecture for Blockchain-Based Crowdsourcing Platforms. Journal of Theoretical and Applied Electronic Commerce Research. 2021; 16 (4):937-958.

Chicago/Turabian Style

Yiwei Gong; Sélinde van Engelenburg; Marijn Janssen. 2021. "A Reference Architecture for Blockchain-Based Crowdsourcing Platforms." Journal of Theoretical and Applied Electronic Commerce Research 16, no. 4: 937-958.

Journal article
Published: 01 January 2021 in Journal of Theoretical and Applied Electronic Commerce Research
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Organizations are attempting to harness the power of big data analytics. Enterprise architecture can be used as an instrument to integrate big data analytics into the existing IT landscape and enabling the development of capabilities to create value from these technologies. Yet, there is limited research about the role of enterprise architecture in adopting big data analytics. This paper explores enterprise architecture roles and capabilities for the adoption of big data analytics by conducting a qualitative case study at the Dutch Tax and Customs Administration. The first attempt to adopt big data analytics was focused on integrating analytics into the current complex IT landscape, but this encountered many challenges and resulted in slow progress. To overcome these challenges, a separate department was created to quickly harness the potential of big data analytics. Enterprise architecture was used for impact analysis and to create a transition process. The findings suggest that enterprise architecture was used in different ways at the various stages of adoption and implementation, requiring different roles and a different set of capabilities. Enterprise architecture was found to be contingent on the type of technology and the situation at hand. We recommend more research into the role of the context in enterprise architecture research.

ACS Style

Yiwei Gong; Marijn Janssen. Roles and Capabilities of Enterprise Architecture in Big Data Analytics Technology Adoption and Implementation. Journal of Theoretical and Applied Electronic Commerce Research 2021, 16, 37 -51.

AMA Style

Yiwei Gong, Marijn Janssen. Roles and Capabilities of Enterprise Architecture in Big Data Analytics Technology Adoption and Implementation. Journal of Theoretical and Applied Electronic Commerce Research. 2021; 16 (1):37-51.

Chicago/Turabian Style

Yiwei Gong; Marijn Janssen. 2021. "Roles and Capabilities of Enterprise Architecture in Big Data Analytics Technology Adoption and Implementation." Journal of Theoretical and Applied Electronic Commerce Research 16, no. 1: 37-51.

Conference paper
Published: 11 December 2020 in Collaboration in a Hyperconnected World
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Organizations have adopted Enterprise Architecture (EA) for managing their IT-landscape and ensuring coherence among projects and activities. There is much work about approaches, methods, and tools for EA based on the assumption that their use will create business value. However, the failure of many EA efforts results in the need to investigate the factors influencing EA failure in practice. In this paper, we used a literature review to identify ten EA failure factors. Then we employed the grey-DEMATEL method to explore and analyze the influence of the ten EA failure factors based on the input of five EA experts. The result shows that failure factors are not in isolation, and they can be divided into either causal or effect factors. The factors do not have equal importance but differ in the levels of influence. For the causal factors, the ranking from most to least important is the inability to handle complexity, lack of proven EA methodology, lack of EA knowledge, lack of communication, and lack of tools. For the effect factors, the factors are a lack of support, too high effort, lack of motivation, parallel processes, and unused artifacts. We recommend practitioners to pay more attention to the five causal factors in their EA efforts. Further research is needed to generalize the findings, to understand the dependencies among factors, and to take into account situational dependency of EA failure.

ACS Style

Yiwei Gong; Marijn Janssen. Exploring Causal Factors Influencing Enterprise Architecture Failure. Collaboration in a Hyperconnected World 2020, 341 -352.

AMA Style

Yiwei Gong, Marijn Janssen. Exploring Causal Factors Influencing Enterprise Architecture Failure. Collaboration in a Hyperconnected World. 2020; ():341-352.

Chicago/Turabian Style

Yiwei Gong; Marijn Janssen. 2020. "Exploring Causal Factors Influencing Enterprise Architecture Failure." Collaboration in a Hyperconnected World , no. : 341-352.

Journal article
Published: 11 May 2020 in Government Information Quarterly
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Digital transformation (DT) is a strategic imperative for governments that aim to improve their services and efficiency. Despite high expectations regarding DT practices, there is limited empirical evidence on how governments are approaching DT in a hierarchical bureaucracy context and how flexibility is created to enable progression. In this research, we employed a case study approach to investigate and analyze DT based on relevant events occurring in a five-year period. A conceptual model was created by combining the diamond framework, the technology enactment framework, and enterprise architecture scope to facilitate the chronological analysis of these events and reflect upon the creation of flexibility. The findings indicate that DT in government spreads in waves with adaptations in different organizational elements, impacting the whole administrative system from the provincial level to the country level and including both radical and incremental changes. Flexibility increases alongside progress in DT and can be technology-enabled or policy-enabled. The creation of flexibility also depends on organizational elements and bureaucratic levels. This study advocates a cross-level view to comprehensively understand DT and offers insights to help other governments craft DT agenda.

ACS Style

Yiwei Gong; Jun Yang; Xiaojie Shi. Towards a comprehensive understanding of digital transformation in government: Analysis of flexibility and enterprise architecture. Government Information Quarterly 2020, 37, 101487 .

AMA Style

Yiwei Gong, Jun Yang, Xiaojie Shi. Towards a comprehensive understanding of digital transformation in government: Analysis of flexibility and enterprise architecture. Government Information Quarterly. 2020; 37 (3):101487.

Chicago/Turabian Style

Yiwei Gong; Jun Yang; Xiaojie Shi. 2020. "Towards a comprehensive understanding of digital transformation in government: Analysis of flexibility and enterprise architecture." Government Information Quarterly 37, no. 3: 101487.

Conference paper
Published: 18 June 2019 in Proceedings of the 20th Annual International Conference on Digital Government Research
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ACS Style

Yiwei Gong; Marijn Janssen; Vishanth Weerakkody. Current and Expected Roles and Capabilities of CIOs for the Innovation and Adoption of New Technology. Proceedings of the 20th Annual International Conference on Digital Government Research 2019, 462 -467.

AMA Style

Yiwei Gong, Marijn Janssen, Vishanth Weerakkody. Current and Expected Roles and Capabilities of CIOs for the Innovation and Adoption of New Technology. Proceedings of the 20th Annual International Conference on Digital Government Research. 2019; ():462-467.

Chicago/Turabian Style

Yiwei Gong; Marijn Janssen; Vishanth Weerakkody. 2019. "Current and Expected Roles and Capabilities of CIOs for the Innovation and Adoption of New Technology." Proceedings of the 20th Annual International Conference on Digital Government Research , no. : 462-467.

Journal article
Published: 03 June 2019 in Information Technology & People
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PurposeFollowing positive results of Lean implementation in manufacturing environments, Lean has become an emerging philosophy for clients and suppliers of information technology (IT) services. However, how to implement Lean in IT outsourcing relationships has been addressed sparsely in academic literature. The purpose of this paper is to investigate critical success factors (CSFs) for implementing Lean in IT outsourcing relationships. Key findings, implications and avenues for future research are discussed.Design/methodology/approachSix IT outsourcing relationships were qualitatively investigated by means of 36 semi-structured interviews. CSFs were identified based on interview transcription analyses, selection techniques and expert reviews.FindingsIn total, 16 CSFs for Lean implementation in IT outsourcing relationships are identified and described.Practical implicationsThe CSFs presented in this paper indicate key areas that deserve managerial attention to steer Lean implementation efforts in IT outsourcing relationships in a favorable direction.Originality/valueThis study is the first to describe the phenomenon of “Lean IT outsourcing” and provides researchers and practitioners with a foundation to further examine Lean implementation in IT outsourcing relationships.

ACS Style

Vincent Blijleven; Yiwei Gong; Afshin Mehrsai; Kitty Koelemeijer. Critical success factors for Lean implementation in IT outsourcing relationships. Information Technology & People 2019, 32, 715 -730.

AMA Style

Vincent Blijleven, Yiwei Gong, Afshin Mehrsai, Kitty Koelemeijer. Critical success factors for Lean implementation in IT outsourcing relationships. Information Technology & People. 2019; 32 (3):715-730.

Chicago/Turabian Style

Vincent Blijleven; Yiwei Gong; Afshin Mehrsai; Kitty Koelemeijer. 2019. "Critical success factors for Lean implementation in IT outsourcing relationships." Information Technology & People 32, no. 3: 715-730.

Journal article
Published: 26 November 2018 in International Journal of Information Management
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Enterprise Architecture (EA) has been embraced by many organizations to improve the value of their IT. Our systematic literature review (SLR) reveals that EA is a broad concept that is interpreted and used in many different ways. This breadth can be explained by the various starting points taken, and by the content-dependent nature of many EA efforts. Unsurprisingly, the literature presents diverse views on value creation and locates the value of EA in a broad range of areas. Only half of the articles provide empirical evidence supporting the EA value claims. Frequently, values are assumed to be the result of EA efforts, but many alternative explanations are possible. Based on the SLR findings, we identify EA myths that are attributable to an overly simplistic conceptualization of EA. These myths have their basis in the claim that EA is an instrument that can solve almost any kind of enterprise problem. This fails to acknowledge that EA in itself often does not provide value, but is an instrument enabling the creation of value. Based on our findings, we recommend demystifying EA by analysing the context-dependent mechanisms behind EA that result in value creation and developing rigorous evidence-based approaches to better understand EA.

ACS Style

Yiwei Gong; Marijn Janssen. The value of and myths about enterprise architecture. International Journal of Information Management 2018, 46, 1 -9.

AMA Style

Yiwei Gong, Marijn Janssen. The value of and myths about enterprise architecture. International Journal of Information Management. 2018; 46 ():1-9.

Chicago/Turabian Style

Yiwei Gong; Marijn Janssen. 2018. "The value of and myths about enterprise architecture." International Journal of Information Management 46, no. : 1-9.

Journal article
Published: 01 April 2018 in Government Information Quarterly
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Governments need to adapt to changes in their internal and external environments and create systems that allow them to scan trends, identify developments, predict their potential impact on the organization, and quickly learn how to implement changes to their standard operating procedures. As a response, government organizations are adopting agile approaches as part of their process redesigns, project management, and software development approaches. Although agility and adaptiveness are long in use in the private sector, they have been increasingly adopted in the public sector literature and practices. In order to understand the existing theoretical and practical foundations of the field, we have conducted a systematic literature review and identified four streams of research areas: (1) software development approaches, (2) project management approaches, (3) application areas, and (4) potential outcomes. In this article, we synthesize this literature, provide an outlook on future research questions, and introduce several articles as part of the current special issue focused on agile government.

ACS Style

Ines Mergel; Yiwei Gong; John Bertot. Agile government: Systematic literature review and future research. Government Information Quarterly 2018, 35, 291 -298.

AMA Style

Ines Mergel, Yiwei Gong, John Bertot. Agile government: Systematic literature review and future research. Government Information Quarterly. 2018; 35 (2):291-298.

Chicago/Turabian Style

Ines Mergel; Yiwei Gong; John Bertot. 2018. "Agile government: Systematic literature review and future research." Government Information Quarterly 35, no. 2: 291-298.

Journal article
Published: 01 November 2017 in Knowledge Management Research & Practice
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Knowledge management (KM) in information technology outsourcing (ITO) is important to the organizations which pursue long-term strategic benefits and innovation. Effective KM mechanism in outsourcing enables both parties to continuously exchange knowledge and promotes collective learning. This paper investigates the role of Lean principles in supporting KM in ITO relationships. Drawn from the knowledge-based view of the firm, knowledge accessing and knowledge integration and utilization are identified as two key KM processes in outsourcing. Three case studies conducted in different service industries with 18 interviews indicate that the two KM processes were supported by four Lean principles: respect for people, continuous improvement, systems thinking, and proactive behavior. Those principles can be implemented with different tools at different organizational levels. This study reveals the relevance between Lean and KM in ITO relationships, which has not been reported by the KM literature. It also provides implications to ITO practitioners for the implementation of Lean principles.

ACS Style

Yiwei Gong; Vincent Blijleven. The role of Lean principles in supporting knowledge management in IT outsourcing relationships. Knowledge Management Research & Practice 2017, 15, 533 -541.

AMA Style

Yiwei Gong, Vincent Blijleven. The role of Lean principles in supporting knowledge management in IT outsourcing relationships. Knowledge Management Research & Practice. 2017; 15 (4):533-541.

Chicago/Turabian Style

Yiwei Gong; Vincent Blijleven. 2017. "The role of Lean principles in supporting knowledge management in IT outsourcing relationships." Knowledge Management Research & Practice 15, no. 4: 533-541.

Conference paper
Published: 07 June 2017 in Proceedings of the 18th annual international conference on Supercomputing - ICS '04
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Governments from all over the world are struggling to take advantage of big data developments. Enterprise Architecture (EA) can be used as an instrument to integrate big data (BD) in the existing business processes and ICT-landscape. In this policy paper, we explore the role of EA in the adoption of BD. For this, we adopted a qualitative case study approach and investigated a large administrative organization that was in the process of adopting BD. We found in our case study that the first attempts were focused on integrating big data in the current landscape, but this encountered too many challenges that halt progress. To overcome the challenges, a separate BD department and accompanying infrastructure was created. The strategy was first to reap the benefits of BD and to understand what should be done, and thereafter integrating the working systems in the existing landscape. The findings suggest that current infrastructures might not be suitable for integrating BD and substantial changes are needed first. In the case the role of BD needed to be first clarified before EA could play a role in adopting BD. EA should deal with the uncertainties and complexities by ensuring a configurable landscape, by providing an incremental approach for adapting the infrastructure step-by-step, before the benefits of big data can be gained. Developing an incremental migration plan was found to be a key aspect for the adoption of BD.

ACS Style

Yiwei Gong; Marijn Janssen. Enterprise Architectures for Supporting the Adoption of Big Data. Proceedings of the 18th annual international conference on Supercomputing - ICS '04 2017, 505 -510.

AMA Style

Yiwei Gong, Marijn Janssen. Enterprise Architectures for Supporting the Adoption of Big Data. Proceedings of the 18th annual international conference on Supercomputing - ICS '04. 2017; ():505-510.

Chicago/Turabian Style

Yiwei Gong; Marijn Janssen. 2017. "Enterprise Architectures for Supporting the Adoption of Big Data." Proceedings of the 18th annual international conference on Supercomputing - ICS '04 , no. : 505-510.

Conference paper
Published: 01 January 2017 in Proceedings of the 50th Hawaii International Conference on System Sciences (2017)
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ACS Style

Yiwei Gong; Marijn Janssen. The Impact of Social Business Process Management on Policy-making in e-Government. Proceedings of the 50th Hawaii International Conference on System Sciences (2017) 2017, 1 .

AMA Style

Yiwei Gong, Marijn Janssen. The Impact of Social Business Process Management on Policy-making in e-Government. Proceedings of the 50th Hawaii International Conference on System Sciences (2017). 2017; ():1.

Chicago/Turabian Style

Yiwei Gong; Marijn Janssen. 2017. "The Impact of Social Business Process Management on Policy-making in e-Government." Proceedings of the 50th Hawaii International Conference on System Sciences (2017) , no. : 1.

Journal article
Published: 18 July 2016 in Information Systems Frontiers
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ACS Style

Yiwei Gong. Estimating participants for knowledge-intensive tasks in a network of crowdsourcing marketplaces. Information Systems Frontiers 2016, 19, 301 -319.

AMA Style

Yiwei Gong. Estimating participants for knowledge-intensive tasks in a network of crowdsourcing marketplaces. Information Systems Frontiers. 2016; 19 (2):301-319.

Chicago/Turabian Style

Yiwei Gong. 2016. "Estimating participants for knowledge-intensive tasks in a network of crowdsourcing marketplaces." Information Systems Frontiers 19, no. 2: 301-319.

Conference paper
Published: 26 November 2015 in Transactions on Petri Nets and Other Models of Concurrency XV
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Crowdsourcing has become an increasingly attractive practice for companies to execute business processes in open contexts with on-demand workforce and higher level of flexibility. One of the challenges is the identification of the best-fit crowdsourcing participant from a group of online candidates. This paper presents a method of AHP-TOPSIS based on Grey Relation Analysis for estimating participants of a crowdsourcing task based on their online profiles and proposals. This method is tested by an experiment on a dataset of 348 completed IT service crowdsourcing tasks. An analysis on the matching between the test result and the actual selection result reveals the accuracy and efficiency of this method. Companies can use this method to facilitate the quality control at the beginning of crowdsourcing and keeps the selection of participants easy. This paper contributes to the design of a software agent for crowdsourcing platforms to automatically rank the participants of a task.

ACS Style

Yiwei Gong. Enabling Flexible IT Services by Crowdsourcing: A Method for Estimating Crowdsourcing Participants. Transactions on Petri Nets and Other Models of Concurrency XV 2015, 275 -286.

AMA Style

Yiwei Gong. Enabling Flexible IT Services by Crowdsourcing: A Method for Estimating Crowdsourcing Participants. Transactions on Petri Nets and Other Models of Concurrency XV. 2015; ():275-286.

Chicago/Turabian Style

Yiwei Gong. 2015. "Enabling Flexible IT Services by Crowdsourcing: A Method for Estimating Crowdsourcing Participants." Transactions on Petri Nets and Other Models of Concurrency XV , no. : 275-286.

Journal article
Published: 09 November 2015 in Journal of Systems and Information Technology
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Purpose – The purpose of this paper is to demystify Lean for service innovation by investigating its benefits and risks. Lean innovation is a relatively new approach which is advocated in management literature. Little scientific work about its practice exists in the field. Although the Lean innovation principles are clear, there is limited evidence about their impact on service innovation processes. Design/methodology/approach – From the knowledge-based view (KBV) of the firm, a framework for understanding Lean innovation is developed. Using this framework, the benefits and risks of Lean innovation are analyzed in a case study. Findings – The case study not only shows that Lean service innovation can have many advantages, but also draws attention to the risks. The risks might result in the inability to follow Lean principles and might hamper the realization of the benefits. Using the case studies, study mitigation mechanisms are identified. Originality/value – This research offers a new knowledge perspective and a better understanding of Lean service innovation. There are two main contribution of this paper. First of all, it reports on the impact of Lean innovation on a bank’s innovation processes, both its benefit and risks. This has a contribution to understanding the innovation process in service organizations. Second, this paper extends Lean innovation to a service context and contributes to the knowledge basis of Lean innovation.

ACS Style

Yiwei Gong; Marijn Janssen. Demystifying the benefits and risks of Lean service innovation: a banking case study. Journal of Systems and Information Technology 2015, 17, 364 -380.

AMA Style

Yiwei Gong, Marijn Janssen. Demystifying the benefits and risks of Lean service innovation: a banking case study. Journal of Systems and Information Technology. 2015; 17 (4):364-380.

Chicago/Turabian Style

Yiwei Gong; Marijn Janssen. 2015. "Demystifying the benefits and risks of Lean service innovation: a banking case study." Journal of Systems and Information Technology 17, no. 4: 364-380.

Conference paper
Published: 01 March 2014 in Transactions on Petri Nets and Other Models of Concurrency XV
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ACS Style

Yiwei Gong; Marijn Janssen. A Framework for Translating Legal Knowledge into Administrative Processes: Dynamic Adaption of Business Processes. Transactions on Petri Nets and Other Models of Concurrency XV 2014, 204 -211.

AMA Style

Yiwei Gong, Marijn Janssen. A Framework for Translating Legal Knowledge into Administrative Processes: Dynamic Adaption of Business Processes. Transactions on Petri Nets and Other Models of Concurrency XV. 2014; ():204-211.

Chicago/Turabian Style

Yiwei Gong; Marijn Janssen. 2014. "A Framework for Translating Legal Knowledge into Administrative Processes: Dynamic Adaption of Business Processes." Transactions on Petri Nets and Other Models of Concurrency XV , no. : 204-211.

Journal article
Published: 01 January 2014 in International Journal of Public Administration in the Digital Age
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Law-making is inextricably bound up with the developments of e-government. Yet translating legislation into administrative processes and services has been extremely complex, taking a long time and involving many manual tasks. This problem is further complicated by the increasing amount of legislation and the frequent changes of legislation. Recent technology innovations enable a shift from implementation and maintenance of e-government services by software configuration and engineering towards implementation and maintenance based on knowledge representation. Despite the many benefits such as faster, cheaper and easier implementation, adoption has been limited. In this paper we describe these developments and compare software-based with knowledge-based implementation and maintenance. Based on a case study, we identify success factors and challenges from moving towards knowledge-based implementation and maintenance in the aspects of motivation, architecture, technique, expertise and finance.

ACS Style

Yiwei Gong; Marijn Janssen. From Software-Based To Knowledge-Based Policy Implementation and Compliance. International Journal of Public Administration in the Digital Age 2014, 1, 108 -127.

AMA Style

Yiwei Gong, Marijn Janssen. From Software-Based To Knowledge-Based Policy Implementation and Compliance. International Journal of Public Administration in the Digital Age. 2014; 1 (1):108-127.

Chicago/Turabian Style

Yiwei Gong; Marijn Janssen. 2014. "From Software-Based To Knowledge-Based Policy Implementation and Compliance." International Journal of Public Administration in the Digital Age 1, no. 1: 108-127.

Conference paper
Published: 01 January 2014 in Security Education and Critical Infrastructures
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IT service innovation is often dependent upon the relationship with outsourcing vendors. In such situations innovation is a result of knowledge accessing and utilization between outsourcing provider and user. As a management thinking, the application of Lean principles can facilitate knowledge accessing and utilization to enable IT service innovation for the customer. Based on the knowledge-based view of the firm, we developed a conceptual framework to describe how Lean can drive IT service innovation within IT outsourcing relationships. This framework is used to analyze the use of Lean principles in an explorative case study of a service organization and its two IT outsourcing providers. The framework and the case study show that IT service innovation is an ongoing process. A clear strategic direction and learning environment are critical to achieve it. Applying Lean principles facilitates the learning behaviors and allows smooth communication on innovative ideas and in this way drive innovation.

ACS Style

Yiwei Gong; Marijn Janssen. The Use of Lean Principles in IT Service Innovation: Insights from an Explorative Case Study. Security Education and Critical Infrastructures 2014, 58 -69.

AMA Style

Yiwei Gong, Marijn Janssen. The Use of Lean Principles in IT Service Innovation: Insights from an Explorative Case Study. Security Education and Critical Infrastructures. 2014; ():58-69.

Chicago/Turabian Style

Yiwei Gong; Marijn Janssen. 2014. "The Use of Lean Principles in IT Service Innovation: Insights from an Explorative Case Study." Security Education and Critical Infrastructures , no. : 58-69.

Journal article
Published: 01 October 2013 in Computers in Industry
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In today's economy managers expect new strategies and policies to be implemented quickly. Yet practice shows that current systems are not able to implement changes within a short time frame. Nowadays a variety of technologies including semantic web services, business rules and software agents are available as building blocks for interoperable systems. Yet these technologies are rarely used in combination and are not adapting operational processes to changing business strategies and other requirements. A generic architecture is presented in this paper which is able to adapt processes to changing requirements based on three types of knowledge repositories (domain ontology, service description and business rule) which, when combined, allows for direct employment of strategy in business processes. The architecture is tested using scenarios. The testing shows that the architecture improves the interoperability between policy/strategic and operational level and results in a higher agility and better compliance.

ACS Style

Yiwei Gong; Marijn Janssen. An interoperable architecture and principles for implementing strategy and policy in operational processes. Computers in Industry 2013, 64, 912 -924.

AMA Style

Yiwei Gong, Marijn Janssen. An interoperable architecture and principles for implementing strategy and policy in operational processes. Computers in Industry. 2013; 64 (8):912-924.

Chicago/Turabian Style

Yiwei Gong; Marijn Janssen. 2013. "An interoperable architecture and principles for implementing strategy and policy in operational processes." Computers in Industry 64, no. 8: 912-924.

Chapter
Published: 03 May 2013 in Computer Engineering
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ACS Style

Yiwei Gong; Sietse Overbeek; Marijn Janssen. Integrating Semantic Web and Software Agents. Computer Engineering 2013, 82 -99.

AMA Style

Yiwei Gong, Sietse Overbeek, Marijn Janssen. Integrating Semantic Web and Software Agents. Computer Engineering. 2013; ():82-99.

Chicago/Turabian Style

Yiwei Gong; Sietse Overbeek; Marijn Janssen. 2013. "Integrating Semantic Web and Software Agents." Computer Engineering , no. : 82-99.

Chapter
Published: 01 January 2013 in Mobile and Web Innovations in Systems and Service-Oriented Engineering
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Software agents and rules are both used for creating flexibility. Exchanging rules between Semantic Web and agents can ensure consistency in rules and support easy updating and changing of rules. The Rule Interchange Format (RIF) is a new W3C recommendation Semantic Web standard for exchanging rules among disparate systems. Yet, the contribution of RIF in rules exchange between Semantic Web and software agents is unclear. The BDI architectural style is regarded as the predominant approach for the implementation of intelligent agents. This paper proposes a development for integrating RIF and BDI agents to enhance agent reasoning capabilities. This approach consists of an integration architecture and equivalence principles for rule translation. The equivalence principles are demonstrated using examples. The results show that the approach allows the integration of RIF with BDI agent programming and realize the translation between the two systems.

ACS Style

Yiwei Gong; Sietse Overbeek; Marijn Janssen. Integrating Semantic Web and Software Agents. Mobile and Web Innovations in Systems and Service-Oriented Engineering 2013, 102 -119.

AMA Style

Yiwei Gong, Sietse Overbeek, Marijn Janssen. Integrating Semantic Web and Software Agents. Mobile and Web Innovations in Systems and Service-Oriented Engineering. 2013; ():102-119.

Chicago/Turabian Style

Yiwei Gong; Sietse Overbeek; Marijn Janssen. 2013. "Integrating Semantic Web and Software Agents." Mobile and Web Innovations in Systems and Service-Oriented Engineering , no. : 102-119.