Ports are the main arteries of global trade, handling goods circulation and serving as hubs for information, capital, and technology. Integrating digital technology has become the key for green port development to achieve resource efficiency and ecological balance. The current literature overlooks how digital technology can facilitate greener port operations. This study integrates sustainable supply chain management and system dynamics theories based on an in-depth analysis of existing research results and expert interviews. The analysis focuses on three key dimensions: integrating digital technologies with infrastructure, optimizing digital management and operations, and improving environmental and safety management in a digitally driven setting. Using the fuzzy Decision Making Trial and Evaluation Laboratory (Fuzzy Dematel) methodology, we collaborated with domain experts in port logistics to identify and confirm 12 pivotal factors that support the green digital transformation of ports. The research shows that the most critical success factors for using digital technology to drive ports’ green transformation are green supply chain information platforms, intelligent vessel scheduling, traffic optimization, and digital carbon emission monitoring. This study significantly contributes to the literature on green port transformation, offering indispensable practical insights for port operators, government entities, and shipping firms in identifying and deploying these key success factors. The findings will help maritime supply chain stakeholders develop actionable digital strategies, improving port efficiency and ecological resilience.

Due to the spike in online-retail demand during the pandemic, couriers confront increased workload and safety concerns, posing significant social-sustainability challenges for courier companies. This study explores the impact of social-sustainability practices on couriers’ job satisfaction in the context of the COVID-19 pandemic. We designed the research model from the theoretical lens of Maslow’s hierarchy of needs, equity, and psychological-safety theories. We collected the views of 428 couriers from the Chinese market, where there is a developed e-commerce industry. The structural-equation-model analysis results found that social-sustainability practices such as working environment, working conditions, health and safety, education, and training positively affected the job satisfaction of couriers during the pandemic through the mediators (psychological safety and perceived fairness). These findings provide empirical recommendations for improving employees’ job satisfaction in courier companies during COVID-19 and addressing the social-sustainability issues of courier companies.