Sustainable tourism indicators (STIs) are an integral element of tourism planning and management. This study systematically reviews the research contributions on the development of STIs based on four criteria including: i) the relevance of the STIs to the sustainable development goals (SDGs); ii) governance; iii) stakeholders involved; and iv) the distinction between subjective and objective indicators. A search of Scopus indexed journals published up to April 2018, yielded 97 papers for examination. The findings demonstrate the lack of direct attention to the SDGs in those papers published after their launch in 2016. However, the majority of the SDGs and their targets have indirectly been covered in the reviewed papers. The results revealed that, among the sustainability themes of economic growth, social inclusion, environmental protection, and governance, the STIs studies tended to overlook the dimension of governance. The findings showed that residents are the most engaged stakeholder group, and tourists the least engaged as compared with government and businesses. The results also indicated that more attention is afforded to objective compared to subjective indicators. The findings also demonstrated that much of the focus is on European countries rather than the Global South which is the major focus of the SDGs.

Purpose: This paper aims to investigate the interplay of memorable tourism experiences (MTE) dimensions in driving behavioral intentions of heritage tourists through the mediating role of satisfaction.Design/methodology/approach: Empirical data were collected from tourists in the heritage city of Kashan, Iran. Partial least squares-structural equation modeling (PLS-SEM) and fuzzy-set qualitative comparative analysis (fsQCA) were applied to analyze the data.Findings: The results of PLS-SEM showed that three dimensions of MTE as follows: local culture, involvement and knowledge, significantly directly or indirectly influence tourists’ behavioral intention toward a destination. However, the results of fsQCA identified greater heterogeneity among the respondents by highlighting the positive effects of hedonism and novelty on satisfaction and revisit and word-of-mouth intentions.Originality/value: This study enriches the empirical evidence on MTE by constructing a composite picture of the memorability of tourists’ experiences within a heritage tourism context. This study is one of the first to investigate the effects of dimensions of MTE on behavioral intentions using both symmetric (PLS-SEM) and asymmetric approaches to identify the more significant dimensions of MTE, as well as sufficient combinations of dimensions to predict behavioral intentions.

Cultural tourism is a significant element of tourism for many destinations; nevertheless, relatively little is known about the contributing factors that form the overall cultural travel experience. This study sought to contribute to this extant knowledge gap by enhancing our understanding of the nature of cultural tourism experiences and the process by which they are formed. Through in-depth face-to-face interviews with 29 tourists in the cultural sites of Paris, a theoretical model of memorable cultural tourism experiences (MCTEs) was developed and six key factors affecting cultural tourist experiences in a destination have emerged using a grounded theory approach: prior perceived significance of the experience, authenticity, engagement, cultural exchange, culinary attraction and quality of service. The findings of this study contribute to ongoing efforts in tourism scholarship to understand the essence of memorable tourism experiences (MTE) in general and more particularly within the context of cultural tourists' experiences. The theoretical and practical contributions of the study results are discussed and several avenues for future research are also proposed.

This study investigates the effects of cognitive destination image shaped by media during the COVID-19 pandemic on willingness to support and post-pandemic travel intention. Drawing upon the concept of cognitive destination image and through an online self-administered survey, the effects of four factors including trust, crisis management, healthcare system, and solidarity on travel behavioral intention are compared based on tourists’ prior experience of a given destination. To achieve this aim, ten countries with different coping strategies, numbers of positive cases and mortality rate were studied. A total number of 518 useable questionnaires were collected from the prospect international tourists who followed news related to COVID-19 for one of the selected countries and plan to travel in the future. Partial least squares – structural equation modeling and multi-group analysis were used to test the model and hypotheses. The results showed the high predictive power of the model on post COVID-19 travel behavioral intention. The findings revealed the strong and positive effects of trust and healthcare system on behavioral intention of respondents without past experience to visit a destination, whereas the effect of solidarity on behavioral intention was identified much stronger for the prospect tourists with past experience of visiting a destination. This research provides unique theoretical contributions by investigating the effects of trust, crisis management, healthcare system, and solidarity shaped by media during COVID-19 outbreak as the components of cognitive destination image on future behavioral intention across past experience of visiting a destination. This study also provides insights on post-crisis recovery factors affecting travel behavioral intention and demand.