Professor and research professional with expertise in organizational behavior, leadership, and burnout. She holds a PhD in Management Sciences from Universidad del Rosario (Colombia) and an MBA from Escuela Superior Politécnica del Litoral (Ecuador) and Université du Québec à Montréal (Canada). Her research includes high-impact scientific publications, international research collaborations, and contributions to psychometric scale development in Latin American contexts. She currently serves as Online General Director at Universidad Espíritu Santo, leading strategic initiatives in higher education innovation.