Richard Jacques graduated with a BSc (Hons) in Mathematics from the University of Hull and an MSc in Statistics from the University of Sheffield. His PhD involved an EPSRC CASE-funded project with AstraZeneca, investigating methods of classification for high content screening data. He joined ScHARR in January 2009. His research interests include the application of statistics in medical research, the analysis of routinely collected data, and multivariate data analysis, and his current projects include Salivary Cortisone as an Adrenal Insufficiency Test and An Evaluation of the Impact of Online NHS111 on the NHS111 Telephone Service.