This page has only limited features, please log in for full access.
The United Nations 2030 Agenda for Sustainable Development has introduced a new sustainability paradigm that challenges private firms. According to this, in pursuing sustainable development, companies must face a complex system of Sustainable Development Goals (SDGs) that are divided into 17 primary goals, 169 targets, and 244 indicators. This paper outlines an assessment framework to investigate how companies are dealing with this Agenda and reporting their commitment in achieving SDGs, as well as monitoring their progress. Content analysis has been applied to reduce the number of SDG indicators including only the companies' internally actionable ones and to associate them to Global Reporting Index (GRI) indicators. A positioning matrix allows companies to compare their strategies with those of other companies regarding their efforts in achieving SDGs. The relative position of firms in the matrix provides valuable feedback for managers giving insight into how other companies adapt their sustainability practices to the requirements of the SDGs. As a means of exemplification, the framework has been appliedto a group of GRI-reporting major electricity companies. The proposed framework presents opportunities for both practice and research allowing to investigate the companies’ level of engagement in reporting and monitoring their contributions to SDGs.
Armando Calabrese; Roberta Costa; Massimo Gastaldi; Nathan Levialdi Ghiron; Roberth Andres Villazon Montalvan. Implications for Sustainable Development Goals: A framework to assess company disclosure in sustainability reporting. Journal of Cleaner Production 2021, 319, 128624 .
AMA StyleArmando Calabrese, Roberta Costa, Massimo Gastaldi, Nathan Levialdi Ghiron, Roberth Andres Villazon Montalvan. Implications for Sustainable Development Goals: A framework to assess company disclosure in sustainability reporting. Journal of Cleaner Production. 2021; 319 ():128624.
Chicago/Turabian StyleArmando Calabrese; Roberta Costa; Massimo Gastaldi; Nathan Levialdi Ghiron; Roberth Andres Villazon Montalvan. 2021. "Implications for Sustainable Development Goals: A framework to assess company disclosure in sustainability reporting." Journal of Cleaner Production 319, no. : 128624.
Even though the private sector plays a pivotal role in the success of the Sustainable Development Goals (SDGs), the assessment of the firms’ contribution to the Goals has so far been an underexplored and complex issue. This paper proposes an analytical approach to evaluate the contribution of different sustainability and service innovation strategies to the SDGs. The proposed analytical approach uses open secondary data and content analysis to collect and analyse the sustainability and service innovation activities of a sample of firms. It also develops the Sustainability-orientated Service Innovation (SOSI) Matrix, a tool to map the firms’ strategies and their contribution to the SDGs. The results indicate that the various combinations of sustainability and service innovation strategies lead to differences in the firms’ contribution to the SDGs. In particular, service innovation has been shown to be a fundamental mediator to contribute to the SDGs. The main points of this work are i) the importance of combining sustainability and service innovation to contribute to the SDGs; ii) the development of an analytical procedure to analyse the firms’ contribution to the SDGs; iii) the definition of core SDGs, which are relevant in aligning firm's value-creation to SDGs’ contribution. Finally, the study is based on an in-depth analysis of 23 manufacturers from the fast-growing fitness equipment industry, which has so far received only piecemeal attention in the sustainability and management literature.
Armando Calabrese; Roberta Costa; Nathan Levialdi Ghiron; Luigi Tiburzi; Esben Rahbek Gjerdrum Pedersen. How sustainable-orientated service innovation strategies are contributing to the sustainable development goals. Technological Forecasting and Social Change 2021, 169, 120816 .
AMA StyleArmando Calabrese, Roberta Costa, Nathan Levialdi Ghiron, Luigi Tiburzi, Esben Rahbek Gjerdrum Pedersen. How sustainable-orientated service innovation strategies are contributing to the sustainable development goals. Technological Forecasting and Social Change. 2021; 169 ():120816.
Chicago/Turabian StyleArmando Calabrese; Roberta Costa; Nathan Levialdi Ghiron; Luigi Tiburzi; Esben Rahbek Gjerdrum Pedersen. 2021. "How sustainable-orientated service innovation strategies are contributing to the sustainable development goals." Technological Forecasting and Social Change 169, no. : 120816.
The reliability of sustainability reporting can impact sustainable development and should provide relevant information to financial analysts, investors, and other stakeholders by reducing information asymmetry between them and management. Nevertheless, its utility is often undermined by a lack of the disclosure information’s trustability. This paper aims to evaluate if the completeness of the sustainability report’s environmental quantitative information is a reliable indicator of the company’s real commitment to environmental sustainability. The paper analyzes the relationship between the report’s completeness and the environmental performance evaluated by data of an independent third party. Fifty Italian companies that have submitted complete data on CO2 emissions to the European Union Emissions Trade Scheme (EU ETS) in the six years from 2008–2013 and published sustainability reports have been evaluated. Results indicate that reporting completeness is not correlated with better environmental performance, and consequently with greater commitment to environmental sustainability, thus suggesting the potential existence of credibility gaps.
Armando Calabrese; Roberta Costa; Nathan Levialdi; Tamara Menichini; Roberth Villazon Montalvan. Does More Mean Better? Exploring the Relationship between Report Completeness and Environmental Sustainability. Sustainability 2020, 12, 10635 .
AMA StyleArmando Calabrese, Roberta Costa, Nathan Levialdi, Tamara Menichini, Roberth Villazon Montalvan. Does More Mean Better? Exploring the Relationship between Report Completeness and Environmental Sustainability. Sustainability. 2020; 12 (24):10635.
Chicago/Turabian StyleArmando Calabrese; Roberta Costa; Nathan Levialdi; Tamara Menichini; Roberth Villazon Montalvan. 2020. "Does More Mean Better? Exploring the Relationship between Report Completeness and Environmental Sustainability." Sustainability 12, no. 24: 10635.
The United Nations aspirational agenda for sustainable development calls for the shared efforts of governments, business sector, society and stakeholders to promote prosperity while protecting the planet. In the business perspective, the joint pursuit of both durable competitive advantages and long-term benefits for society are not just the result of companies' reactions to goals of institutions or demands of stakeholders. Rather, they depend on a holistic integration of sustainability in companies' strategic decision-making. This paper proposes an application of the fuzzy Analytic Hierarchy Process (AHP) method for selecting those sustainability issues that are most relevant for creating shared value for both business and society, and that should be the focus of strategic planning and management. The integration of the ISO 26000 framework with the method permits a holistic treatment of all areas of sustainability. The paper also illustrates to managers how the method should be applied in practice through a step-by-step application to a medium-sized company operating in the water technology sector. Finally, its usefulness as a managerial tool for strategic decision-makers is discussed.
Armando Calabrese; Roberta Costa; Nathan Levialdi; Tamara Menichini. Integrating sustainability into strategic decision-making: A fuzzy AHP method for the selection of relevant sustainability issues. Technological Forecasting and Social Change 2018, 139, 155 -168.
AMA StyleArmando Calabrese, Roberta Costa, Nathan Levialdi, Tamara Menichini. Integrating sustainability into strategic decision-making: A fuzzy AHP method for the selection of relevant sustainability issues. Technological Forecasting and Social Change. 2018; 139 ():155-168.
Chicago/Turabian StyleArmando Calabrese; Roberta Costa; Nathan Levialdi; Tamara Menichini. 2018. "Integrating sustainability into strategic decision-making: A fuzzy AHP method for the selection of relevant sustainability issues." Technological Forecasting and Social Change 139, no. : 155-168.
Previous studies show that individual characteristics can influence stakeholder attitudes towards corporate social responsibility (CSR). This study analyses employee attitudes such as CSR demandingness, trust and satisfaction, to determine whether they vary according to differences in gender, age, and educational level. The analysis was carried out by surveying 153 employees of 11 Italian banks, and by performing a content analysis of the banks' sustainability reports. The Italian banking sector was chosen because of recent financial and CSR scandals. The findings suggest that, on average, male employees are slightly more trusting in and satisfied with CSR performance than their female counterparts. Graduates are slightly more demanding, largely more trusting, and generally more satisfied than non‐graduates. Interestingly, the difference between older and younger employees is not significant. The proposed approach can be useful in designing tailored CSR activities and communication avenues by shedding light on employees' CSR attitudes.
Francesco Rosati; Roberta Costa; Armando Calabrese; Esben Rahbek Gjerdrum Pedersen. Employee attitudes towards corporate social responsibility: a study on gender, age and educational level differences. Corporate Social Responsibility and Environmental Management 2018, 25, 1306 -1319.
AMA StyleFrancesco Rosati, Roberta Costa, Armando Calabrese, Esben Rahbek Gjerdrum Pedersen. Employee attitudes towards corporate social responsibility: a study on gender, age and educational level differences. Corporate Social Responsibility and Environmental Management. 2018; 25 (6):1306-1319.
Chicago/Turabian StyleFrancesco Rosati; Roberta Costa; Armando Calabrese; Esben Rahbek Gjerdrum Pedersen. 2018. "Employee attitudes towards corporate social responsibility: a study on gender, age and educational level differences." Corporate Social Responsibility and Environmental Management 25, no. 6: 1306-1319.
The reliability of sustainability report is important for accounting companies’ performance to stakeholders. The issues covered in a sustainability report inform stakeholders of the company sustainability strategies and practices. However, the drawing up of the sustainability report involves the risk of misleading communications for green washing purposes. This topic is much discussed in the scientific literature but, to date, without or with insufficient support of quantitative analyses. This paper focuses on the corporate policies of CO2 reduction, for investigating the existing relations between the reported environmental performance of companies and their CO2 emissions. In order to test the possible subsistence of the green washing practices, the sustainability reports of a sample of 50 Italian companies are analysed. Particularly, the number of environmental indicators of the sustainability reports have been compared with the environmental performance (CO2 emissions) of the companies for investigating if the accuracy and completeness of the sustainability reports are associated with actual sustainable corporate strategies and practices. Keywords: sustainability report; greenwashing; CO2 emissions; GRI
Armando Calabrese; Roberta Costa; Nathan Levialdi Ghiron; Tamara Menichini. TO BE, OR NOT TO BE, THAT IS THE QUESTION. IS SUSTAINABILITY REPORT RELIABLE? European Journal of Sustainable Development 2017, 6, 519-526 .
AMA StyleArmando Calabrese, Roberta Costa, Nathan Levialdi Ghiron, Tamara Menichini. TO BE, OR NOT TO BE, THAT IS THE QUESTION. IS SUSTAINABILITY REPORT RELIABLE? European Journal of Sustainable Development. 2017; 6 (3):519-526.
Chicago/Turabian StyleArmando Calabrese; Roberta Costa; Nathan Levialdi Ghiron; Tamara Menichini. 2017. "TO BE, OR NOT TO BE, THAT IS THE QUESTION. IS SUSTAINABILITY REPORT RELIABLE?" European Journal of Sustainable Development 6, no. 3: 519-526.
Sustainability reporting is the practice of measuring, disclosing, and being accountable to internal and external stakeholders for the company’s ability to achieve sustainable development goals (SDGs) and manage impacts on society. According to the Global Reporting Initiative (GRI) G4 guidelines, the purpose of materiality analysis in sustainability reporting is to determine those economic, environmental and social issues that are the most significant to company and its stakeholders. A key challenge is to ensure completeness in covering all the aspects that are material from internal analysis, business strategy and stakeholder perspective. Thus, the views of different stakeholders need to be taken into account dealing with subjectivity of judgments. Current sustainability literature offers few studies aimed to support companies in materiality analysis through quantitative and practical approaches. Based on a critical review of these studies, the present paper provides suggestions for the development of a new and more effective method. Keywords: Sustainability reporting, materiality analysis, stakeholder engagement, Global Reporting Initiative (GRI), decision support methods.
Armando Calabrese; Roberta Costa; Nathan Levialdi Ghiron; Tamara Menichini. MATERIALITY ANALYSIS IN SUSTAINABILITY REPORTING: A METHOD FOR MAKING IT WORK IN PRACTICE. European Journal of Sustainable Development 2017, 6, 439-447 .
AMA StyleArmando Calabrese, Roberta Costa, Nathan Levialdi Ghiron, Tamara Menichini. MATERIALITY ANALYSIS IN SUSTAINABILITY REPORTING: A METHOD FOR MAKING IT WORK IN PRACTICE. European Journal of Sustainable Development. 2017; 6 (3):439-447.
Chicago/Turabian StyleArmando Calabrese; Roberta Costa; Nathan Levialdi Ghiron; Tamara Menichini. 2017. "MATERIALITY ANALYSIS IN SUSTAINABILITY REPORTING: A METHOD FOR MAKING IT WORK IN PRACTICE." European Journal of Sustainable Development 6, no. 3: 439-447.
Maria Assunta Barchiesi; Silvia Castellan; Roberta Costa. In the eye of the beholder: Communicating CSR through color in packaging design. Journal of Marketing Communications 2016, 24, 720 -733.
AMA StyleMaria Assunta Barchiesi, Silvia Castellan, Roberta Costa. In the eye of the beholder: Communicating CSR through color in packaging design. Journal of Marketing Communications. 2016; 24 (7):720-733.
Chicago/Turabian StyleMaria Assunta Barchiesi; Silvia Castellan; Roberta Costa. 2016. "In the eye of the beholder: Communicating CSR through color in packaging design." Journal of Marketing Communications 24, no. 7: 720-733.
The purpose of materiality assessment in sustainability reporting is to identify, select and prioritize the issues that have the most significance to companies and their stakeholders. Reporting on the material aspects of sustainability provides greater transparency for the stakeholders and achieves greater accountability for the company. To date, few studies have inquired into quantitative methods to support materiality assessment in sustainability reporting, and these have not addressed the issues of subjectivity or of completeness in the reporting. To respond to this gap in the literature we propose a ‘fuzzy analytic hierarchy process’ method. This method facilitates sustainability reporting by means of a structured materiality analysis based on the Global Reporting Initiative Guidelines. The outcome of the proposed method is a prioritization of sustainability aspects and indicators, which offers a guide to companies in identifying the appropriate content for preparation of their reports. Each GRI aspect and indicator can be reported with a level of accuracy corresponding to its level of importance (materiality). In addition, the method allows the company managers to identify a threshold of completeness below which sustainability aspects and indicators can be reported in only summary form, as not being substantially material. The ex-ante choice of a level of completeness is particularly important for companies with limited resources to dedicate to reporting activities, as is typical for small and medium enterprises. As they address the reporting task, companies can use the proposed method to assess materiality, thus enhancing the credibility and accountability of the sustainability reports while containing costs in time and resources. The paper illustrates the method through a step-by-step application to a medium-sized Italian company active in the water technology sector.
Armando Calabrese; Roberta Costa; Nathan Levialdi; Tamara Menichini. A fuzzy analytic hierarchy process method to support materiality assessment in sustainability reporting. Journal of Cleaner Production 2016, 121, 248 -264.
AMA StyleArmando Calabrese, Roberta Costa, Nathan Levialdi, Tamara Menichini. A fuzzy analytic hierarchy process method to support materiality assessment in sustainability reporting. Journal of Cleaner Production. 2016; 121 ():248-264.
Chicago/Turabian StyleArmando Calabrese; Roberta Costa; Nathan Levialdi; Tamara Menichini. 2016. "A fuzzy analytic hierarchy process method to support materiality assessment in sustainability reporting." Journal of Cleaner Production 121, no. : 248-264.
Current CSR literature offers little insight into how to engage customers and other stake-holders about their CSR expectations and perceptions. The aim of this paper is to proposea model for CSR evaluation and planning based on the classification of customer CSR feed-back through the comparison of three aspects of CSR commitment (disclosed, perceivedand expected). Although the paper is focused on customers, the model can be appliedindifferently to any stakeholder group, thus providing a valuable instrument for materi-ality analysis and stakeholder engagement. In effect, the model allows identifying materialCSR issues regarding all stakeholder perceptions and expectations
Armando Calabrese; Roberta Costa; Francesco Rosati. A feedback-based model for CSR assessment and materiality analysis. Accounting Forum 2015, 39, 312 -327.
AMA StyleArmando Calabrese, Roberta Costa, Francesco Rosati. A feedback-based model for CSR assessment and materiality analysis. Accounting Forum. 2015; 39 (4):312-327.
Chicago/Turabian StyleArmando Calabrese; Roberta Costa; Francesco Rosati. 2015. "A feedback-based model for CSR assessment and materiality analysis." Accounting Forum 39, no. 4: 312-327.
Leaders' strategic thinking, or mental processes, are the cognitive foundation of business innovation. Business innovation is a difficult endeavor. For leaders, the path from strategic thinking to effective innovation is complex and full of obstacles. 'Strategic thinking research' investigates cognitive factors that foster innovation, focusing mainly on leaders' deductive or inductive reasoning and their rational choices. However, leaders' rationality is bounded and their strategic thinking is a mix of rationality and insight. Therefore, strategic thinking research should investigate both the rationality and intuition that can support business innovation.Given this, the study proposes a theoretical model describing strategic thinking that draws on Peirce's theory of abduction. Leaders' strategic thinking is shown to be similar to the cognitive process of hypothesis formation, and to follow both logical rules and intuitive insights. The proposed model provides guidelines that allow rationality and intuition to go hand in hand, and thus together support the real-world processes of leaders' strategizing. The proposed model is tested by employing the semi-standardized laddering technique on a sample of strategic leaders of service companies.
Armando Calabrese; Roberta Costa. Strategic thinking and business innovation: Abduction as cognitive element of leaders’ strategizing. Journal of Engineering and Technology Management 2015, 38, 24 -36.
AMA StyleArmando Calabrese, Roberta Costa. Strategic thinking and business innovation: Abduction as cognitive element of leaders’ strategizing. Journal of Engineering and Technology Management. 2015; 38 ():24-36.
Chicago/Turabian StyleArmando Calabrese; Roberta Costa. 2015. "Strategic thinking and business innovation: Abduction as cognitive element of leaders’ strategizing." Journal of Engineering and Technology Management 38, no. : 24-36.
Armando Calabrese; Guendalina Capece; Roberta Costa; Francesca Di Pillo. Global Market and Commercials: Understanding Cultural Diversities. Knowledge and Process Management 2015, 22, 167 -179.
AMA StyleArmando Calabrese, Guendalina Capece, Roberta Costa, Francesca Di Pillo. Global Market and Commercials: Understanding Cultural Diversities. Knowledge and Process Management. 2015; 22 (3):167-179.
Chicago/Turabian StyleArmando Calabrese; Guendalina Capece; Roberta Costa; Francesca Di Pillo. 2015. "Global Market and Commercials: Understanding Cultural Diversities." Knowledge and Process Management 22, no. 3: 167-179.
Armando Calabrese; Roberta Costa. Guest Editorial for the Special Issue “Measuring Corporate Social Responsibility (CSR): the Central Role of Stakeholders”. Knowledge and Process Management 2014, 21, 149 -150.
AMA StyleArmando Calabrese, Roberta Costa. Guest Editorial for the Special Issue “Measuring Corporate Social Responsibility (CSR): the Central Role of Stakeholders”. Knowledge and Process Management. 2014; 21 (3):149-150.
Chicago/Turabian StyleArmando Calabrese; Roberta Costa. 2014. "Guest Editorial for the Special Issue “Measuring Corporate Social Responsibility (CSR): the Central Role of Stakeholders”." Knowledge and Process Management 21, no. 3: 149-150.
Opposing interests, bounded rationality and decisional bias may severely hinder conflict resolution. When the commitment for an agreement is high, opponents can resort to the intervention of a third party, such as a mediator. We propose a methodology to enhance conflict resolution, which is based on the analytic hierarchy process (AHP) and takes into account the psychological attitudes of the conflicting parties. The AHP Technique for Highly Eligible Negotiation Agreements (ATHENA) supports a third party in selecting, among potential negotiation agreements, those proposals having the best chances to be accepted by adverse parties. We illustrate an implementation of ATHENA that involved 160 students simulating 'Union versus Management' negotiations. A control group of 40 couples negotiated without any decision support system, while the other 40 couples were supported by ATHENA. The results show that the procedure implementation outperformed unsupported negotiation by increasing the number and the fairness of agreements.
Maria Assunta Barchiesi; Roberta Costa; Marco Greco. Enhancing conflict resolution through an AHP-based methodology. International Journal of Management and Decision Making 2014, 13, 17 .
AMA StyleMaria Assunta Barchiesi, Roberta Costa, Marco Greco. Enhancing conflict resolution through an AHP-based methodology. International Journal of Management and Decision Making. 2014; 13 (1):17.
Chicago/Turabian StyleMaria Assunta Barchiesi; Roberta Costa; Marco Greco. 2014. "Enhancing conflict resolution through an AHP-based methodology." International Journal of Management and Decision Making 13, no. 1: 17.
Guendalina Capece; Roberta Costa. Sense of Community. PsycTESTS Dataset 2013, 1 .
AMA StyleGuendalina Capece, Roberta Costa. Sense of Community. PsycTESTS Dataset. 2013; ():1.
Chicago/Turabian StyleGuendalina Capece; Roberta Costa. 2013. "Sense of Community." PsycTESTS Dataset , no. : 1.
In today’s competitive business environment, Intellectual Capital (IC) management is ever more recognized as a fundamental factor in gaining competitive advantage. Actually, most firms have only a vague idea of how to manage investments in IC and what they should obtain from these investments. As a result, many companies overlook to balance IC investments, overinvesting in some IC components and neglecting other ones. Following this lead, the aim of the paper is to assess the relative importance of IC components, with respect to their contribution to the company value creation, in order to obtain guidelines for IC management and investments. We propose a model for IC evaluation by integrating Fuzzy Logic and Analytic Hierarchy Process (AHP). This Fuzzy AHP approach allows to capture and foster IC dynamics: experts and managers are greatly supported by the use of linguistic variables in the evaluation process of the company intangible assets. Finally, the application of the Fuzzy AHP methodology to a group of ICT service companies is presented.
Armando Calabrese; Roberta Costa; Tamara Menichini. Using Fuzzy AHP to manage Intellectual Capital assets: An application to the ICT service industry. Expert Systems with Applications 2013, 40, 3747 -3755.
AMA StyleArmando Calabrese, Roberta Costa, Tamara Menichini. Using Fuzzy AHP to manage Intellectual Capital assets: An application to the ICT service industry. Expert Systems with Applications. 2013; 40 (9):3747-3755.
Chicago/Turabian StyleArmando Calabrese; Roberta Costa; Tamara Menichini. 2013. "Using Fuzzy AHP to manage Intellectual Capital assets: An application to the ICT service industry." Expert Systems with Applications 40, no. 9: 3747-3755.
Workforce management (WFM) systems potentially enable the optimisation of the management of the workforce (WF) of a service provider (SP) in order to maximise both service quality and efficiency. Although the extent research literature provides characterizations of the various typologies of WFM systems, the effects of these systems on productivity and quality have not been investigated very extensively. This paper proposes a classification of WFMs that enables an SP to select the most suitable WFM, on the basis of both SP operating characteristics and SP efficiency objectives. The aim of this classification is to offer guidelines to SPs intending to implement a WFM system for the first time in order to improve productivity and quality. A case study of two departments of an important European telecommunications services company is then presented in order to examine the implications of our research for WF management. Copyright © 2013 John Wiley & Sons, Ltd.
Armando Calabrese; Guendalina Capece; Roberta Costa; Francesca Di Pillo; Daniela Paglia. The Impact of Workforce Management Systems on Productivity and Quality: A Case Study in the Information and Communication Technology Service Industry. Knowledge and Process Management 2013, 20, 177 -184.
AMA StyleArmando Calabrese, Guendalina Capece, Roberta Costa, Francesca Di Pillo, Daniela Paglia. The Impact of Workforce Management Systems on Productivity and Quality: A Case Study in the Information and Communication Technology Service Industry. Knowledge and Process Management. 2013; 20 (3):177-184.
Chicago/Turabian StyleArmando Calabrese; Guendalina Capece; Roberta Costa; Francesca Di Pillo; Daniela Paglia. 2013. "The Impact of Workforce Management Systems on Productivity and Quality: A Case Study in the Information and Communication Technology Service Industry." Knowledge and Process Management 20, no. 3: 177-184.
The past two decades have witnessed many attempts to transform online communities in new neighbourhoods of the Internet era. In particular, one of the most interesting applications of Internet Technologies in this field have been ‘network communities’, that differ from online communities because they refer to a specific territory and, for this reason, serve as a social catalyst for the corresponding territorial community. Network communities, as virtual neighbourhoods, have the purpose of allowing a better understanding of physical ones, contributing to the creation and the proliferation of services most suited to the needs of residents. For this reason, municipalities and local governments should consider the opportunity to exploit network communities as useful tools for local community management. Following this lead, this article analyses a real case study and highlights the existence of a positive correlation between a constructive utilisation of a network community by its members, their sense of community and the degree of their involvement in local problems.
Guendalina Capece; Roberta Costa. The new neighbourhood in the internet era: network communities serving local communities. Behaviour & Information Technology 2013, 32, 438 -448.
AMA StyleGuendalina Capece, Roberta Costa. The new neighbourhood in the internet era: network communities serving local communities. Behaviour & Information Technology. 2013; 32 (5):438-448.
Chicago/Turabian StyleGuendalina Capece; Roberta Costa. 2013. "The new neighbourhood in the internet era: network communities serving local communities." Behaviour & Information Technology 32, no. 5: 438-448.
Guendalina Capece; Armando Calabrese; Francesca Di Pillo; Roberta Costa; Valentina Crisciotti. The Impact of National Culture on E-commerce Acceptance: the Italian Case. Knowledge and Process Management 2013, 20, 102 -112.
AMA StyleGuendalina Capece, Armando Calabrese, Francesca Di Pillo, Roberta Costa, Valentina Crisciotti. The Impact of National Culture on E-commerce Acceptance: the Italian Case. Knowledge and Process Management. 2013; 20 (2):102-112.
Chicago/Turabian StyleGuendalina Capece; Armando Calabrese; Francesca Di Pillo; Roberta Costa; Valentina Crisciotti. 2013. "The Impact of National Culture on E-commerce Acceptance: the Italian Case." Knowledge and Process Management 20, no. 2: 102-112.
Armando Calabrese; Roberta Costa; Tamara Menichini; Francesco Rosati. Does Corporate Social Responsibility Hit the Mark? A Stakeholder Oriented Methodology for CSR Assessment. Knowledge and Process Management 2013, 20, 77 -89.
AMA StyleArmando Calabrese, Roberta Costa, Tamara Menichini, Francesco Rosati. Does Corporate Social Responsibility Hit the Mark? A Stakeholder Oriented Methodology for CSR Assessment. Knowledge and Process Management. 2013; 20 (2):77-89.
Chicago/Turabian StyleArmando Calabrese; Roberta Costa; Tamara Menichini; Francesco Rosati. 2013. "Does Corporate Social Responsibility Hit the Mark? A Stakeholder Oriented Methodology for CSR Assessment." Knowledge and Process Management 20, no. 2: 77-89.