Susan Lagaert obtained a PhD in Sociology at Ghent University in 2018. Combining a position as a policy researcher at the Flemish Agency for Persons with Disabilities (VAPH) and a position as post-doctoral researcher at the department of Public Health and Primary Care at Ghent University, Susan is interested in inequities in access to health care in general. In particular, she is interested in how community-oriented care can meet the care needs of vulnerable patient groups, including patients with low health literacy and persons with disabilities and other complex care needs.