This paper is cognizant of the fact that literature on supply chain strategies is limited and still evolving; and literature on supply chain technology mainly focused on the adoptions, but not on the moderating effect on the relationship between supply chain strategies and firm performance. The purpose of this study is to determine the extent to which supply chain technology moderates the relationship between supply chain strategies and performance of large-scale manufacturing firms in Kenya. Proportionate sampling was used to obtain a sample of one hundred and thirty-eight (138) from a population of six hundred and twenty-seven (627) large scale manufacturing firms. The descriptive statistics, reliability and validity tests of the constructs, correlation analysis, regression analysis and factor analysis models were used to test the hypotheses. The findings indicate that there is a strong significant relationship between supply chain technologies, supply chain strategies and firm performance, implying that both supply chain technology and supply chain strategies explain 88.2% of the changes in the firm's performance. The net effect of both supply chain strategies and technologies is explained by the coefficient of product moderating variable (SC Strategy*Technology beta = 0.532) which shows that supply chain technology is a significant moderator of the relationship between supply chain strategies and firm performance. This study cleared some contradictions to support the position that firms should invest in supply chain configurations and technologies that lead to improved service delivery accompanied by enhanced operational and overall firm performance

The aim of this paper was to determine the effect of Automated Teller Machines usage on operational performance of commercial banks in Nakuru County, Kenya. The study was guided by the research objective: to establish the effect of automated teller machines (ATMs) usage on operational performance of commercial banks in Nakuru County, Kenya.The study employed the following theories namely: Diffusion of Innovation and The Theory of Reasoned Action. The study adopted a correlational-cross-sectional research design. The study population comprised 56 employees of the 28 commercial banks. There are 31 commercial banks branches in Nakuru County, Kenya with Kenya Commercial Bank, Co-operative Bank and Equity bank having 3, 2 and 3 branches respectively which makes a total of 31 commercial banks out of which the researcher, through a simple random sampling, chose 28. Data was collected using structured questionnaires. A pilot study was conducted in Eldoret Town, Uashin Gishu County to determine validity of the research instruments where Cronbach’s alpha coefficient was employed. For the purpose of determining the effect of ATMs usage on operational performance, correlation and regression analysis were carried out. The study established that ATM usage has a positive significant relationship with operational performance. The study recommends that managements of commercial banks should highly invest in ATMs as it positively influences operational performance. The study suggests that further studies should be conducted to relate ATMs with other variables like quality and flexibility.

Tea processing firms have increasingly recognized the role of capacity utilization and management in the creation and maintenance of competitive advantage. This study intended to determine the link between capacity utilization and value chain performance of tea processing firms. Specifically, the study determined the relationship between capacity utilization and value chain performance of tea processing firms in Kenya. To achieve this, a sample of eighty-five (85) Tea processing firms was used. The study adopted a cross-sectional research design. The unit of analysis of the study was the individual tea processing firm. Data were collected from both primary and secondary sources. Multiple linear regression model was adopted to study the linear relationships among the study variables. The study established that the relationship between capacity utilization and the firm’s value chain performance is positive and significant. It is therefore recommended that management of the tea processing firms should improve the capacity utilization of the bottleneck resources if they are to increase the throughput and create competitive advantage of their firms. This study contributes by providing empirical insights from the tea processing on capacity utilization and value chain performance. Key words: Capacity utilization, value chain performance, tea processing firms.