Recommendation systems have emerged as a response to overload in terms of increased amounts of information online, which has become a problem for users regarding the time spent on their search and the amount of information retrieved by it. In the field of recommendation systems in education, the relevance of recommended educational resources will improve the student’s learning process, and hence the importance of being able to suitably and reliably ensure relevant, useful information. The purpose of this systematic review is to analyze the work undertaken on recommendation systems that support educational practices with a view to acquiring information related to the type of education and areas dealt with, the developmental approach used, and the elements recommended, as well as being able to detect any gaps in this area for future research work. A systematic review was carried out that included 98 articles from a total of 2937 found in main databases (IEEE, ACM, Scopus and WoS), about which it was able to be established that most are geared towards recommending educational resources for users of formal education, in which the main approaches used in recommendation systems are the collaborative approach, the content-based approach, and the hybrid approach, with a tendency to use machine learning in the last two years. Finally, possible future areas of research and development in this field are presented.

Lifelong learning enables professionals to update their skills to face challenges in their changing work environments. In view of the wide range of courses on offer, it is important for professionals to have recommendation systems that can link them to suitable courses. Based on this premise and on our previous research, this paper proposes the use of ontology to model job sectors and areas of knowledge, and to represent professional skills that can be automatically updated using the profiled data and machine learning for clustering entities. A three-stage hybrid system is proposed for the recommendation process: semantic filtering, content filtering and heuristics. The proposed system was evaluated with a set of more than 100 user profiles that were used in a previous version of the proposed recommendation system, which allowed the two systems to be compared. The proposed recommender showed 15% improvement when using ontology and clustering with DBSCAN in recall and serendipity metrics, and a six-point increase in harmonic mean over the stored data-based recommender system.

Nowadays, social networks have become highly relevant in the professional field, in terms of the possibility of sharing profiles, skills and jobs. LinkedIn has become the social network par excellence, owing to its content in professional and training information and where there are also endorsements, which are validations of the skills of users that can be taken into account in the recruitment process, as well as in the recommender system. In order to determine how endorsements influence Lifelong Learning course recommendations for professional skills development and enhancement, a new version of our Lifelong Learning course recommendation system is proposed. The recommender system is based on ontology, which allows modelling the data of knowledge areas and job performance sectors to represent professional skills of users obtained from social networks. Machine learning techniques are applied to group entities in the ontology and make predictions of new data. The recommender system has a semantic core, content-based filtering, and heuristics to perform the formative suggestion. In order to validate the data model and test the recommender system, information was obtained from web-based lifelong learning courses and information was collected from LinkedIn professional profiles, incorporating the skills endorsements into the user profile. All possible settings of the system were tested. The best result was obtained in the setting based on the spatial clustering algorithm based on the density of noisy applications. An accuracy of 94% and 80% recall was obtained.

The literature review does not offer a vision of the evolution of chatbots and their uses in other fields and how they have been making inroads in education. The moral debate is discussed, but it is not the only problem; the different disadvantages t...