After the COVID-19 outbreak, Social Workers across Borders (SWAB) was invited to organise crisis intervention training and supervisions for volunteer counselling teams. By reviewing the supervision records this paper found that the steps of ‘Sensitisation, Education, Scanning, Choice of Opting Out, and Recovery Facilitation’ (S-E-S-C-R) are useful to structure Trauma-Informed Supervision. Analysis indicated that volunteer counsellors have gone through three different stages, namely confusion, coordination and adaptation to changing crisis situations.

Older people were globally the most vulnerable during the pandemic. This paper examines the mortality and psychological crisis of older people during the pandemic in four cities, namely Wuhan, Milan, London, and Hong Kong, in order to explain their high death rates. The sample cities were purposefully selected to cover different degrees of social connectedness and outbreak periods. Quantitative data were employed to account for death and suicide data. Qualitative data analyses in government reports, public press releases, NGO announcements, and journal articles were used to study government responses and disruptions of essential healthcare services. Published scientific studies provided important information on the psychological stress and resilience of older people. Findings based on a welfare regime perspective showed that society and governments have not learned from the experiences of other countries, which resulted in high numbers of preventable deaths. Older people have successfully coped with living difficulties while serious psychological disturbances and suicidal ideations were absent at least for the period up to 2022. Older care home residents, unfortunately, were not protected with proper shielding and available vaccinations. Public inefficiency and negligence contributed to a disproportionately high rate of mortality in nursing homes.

Recognizing widespread emotional and mental health issues among students during the COVID-19 pandemic, it is crucial to investigate whether recovery and resilience have emerged in the post-pandemic era. A retrospective survey was conducted with high school students in Da Nang, a Vietnamese tourist city that endured multiple waves of COVID-19 from 2020 to 2022. The survey was conducted 18 months after Da Nang was locked down and had only recently entered the ‘new normal’ phase in early 2023. Results revealed that even though the pandemic had subsided, negative emotional experiences remained vivid in students’ memories, even when the pandemic was internationally declared to have ended. Fears of illness, death, isolation, losing social connections, and disruptions in academic paths still lingered. Nevertheless, a significant rebound from predominantly negative to positive emotions was observed among the young people. Understanding which negative emotions affected students the most will allow us to devise more targeted policies and provide more effective social services in response to similar public health crises in the future.

Loneliness stood out as a significant emotional experience during the COVID-19 pandemic, especially in times of enforced social distancing. This study examines the phenomenon of loneliness and its effects on adolescent mental health in Da Nang City throughout the pandemic. Data collection took place online in early 2023, approximately 18 months after lockdown restrictions in Da Nang were lifted. A total of 1,262 students from grades 6 to 12 participated in the study. Key findings include: (1) loneliness was a dominant emotional response among adolescents during lockdown compared to post-pandemic; (2) major contributors to loneliness included illness, social isolation, and insufficient parental attention and care; (3) although many adolescents reported brief and mild feelings of loneliness, a notable percentage experienced persistent and intense loneliness; and (4) support from family and peers was vital in mitigating the mental health challenges associated with loneliness. These insights highlight the critical role of social connections in addressing the enduring psychological impacts of loneliness.