Purpose: The aim of this study was to map and scope a body of literature on the interplay between public value management (PVM) and digital transformation (DT), clarify the concept of PVM in DT, and identify knowledge gaps by using a scoping review methodology.Design/methodology/approach: A scoping review was conducted, drawing on the framework proposed by Arksey and O’Malley (2005) and Levac et al. (2010). A total of 54 publications on the interplay between PVM and DT were selected for the final analysis from the Web of Science, Scopus, and Dimensions databases.Findings: We found that PVM in DT is a relatively unexplored topic and that additional research is needed to focus on the role of emerging technologies such as artificial intelligence (AI) and blockchain, especially in the context of local and regional governments. We also found that researchers have a limited conceptual understanding of PVM and DT.Originality/value: This article makes two main contributions. First, although PVM and DT have contributed to public value research, our findings show a need for more systematic knowledge of these complementary but distinct approaches. Second, this study provides a valuable addition to the developing body of research using the scoping review methodology in PAM literature.

The complexity of delivering public services under dynamically changing operating conditions causes uncertainty in those processes. Economic and social crises, pandemics, natural and technological threats and local armed conflicts add more layers of complexity and force governments to seek ways to ensure the continuous supply of these services. Therefore, researchers indicate that a supply chain management approach could increase the efficiency and quality of public service implementation processes. However, the scattered research that exists on this topic occurs in limited areas of public governance. Therefore, this paper aims to understand the importance of supply chain management in public service delivery processes, develop the public service supply chain model, analyse the evolution of the research and identify research streams in this exploratory area. A systematic literature review based on the PRISMA methodology serves to achieve this purpose. The paper defines public service supply chain management as a synchronised process of co-creating value in public networks with its basis in relationship management, in which each actor can be both a supplier and an end-user. This paper also presents a bibliographic visualisation of research issues in public service supply chain management (PSSCM) and identifies eight major research streams in this area.

The goal of this article is to examine the basic characteristics and factors that impact inter-organisational coordination in sustainable local governance to address: 1. What are the factors that effective inter-organisational coordination between independent units creating public safety system on local level in sustainable local governance depends on? 2. What are the principal features of inter-organisational coordination in the public safety management system studied in the context of sustainable local governance? The article’s goal was reached using desk research analysis and empirical research. The desk research covers an analysis of international scientific publications. In turn, the empirical research was based on the example of public safety management. It covered interviews with practitioners dealing with public safety and a hermeneutic process within a focus group of scholars. As a result of the conducted research, interdependencies between coordination and other factors of inter-organisational collaboration were identified and the process of inter-organisational coordination during the emergency situations was characterised.

Inter-agency collaboration is a well-established, yet very difficult process in public governance. Despite the fact that it is often unsuccessful, collaboration risk research is still undeveloped and the impact of this risk on the effectiveness of joint activities is still underestimated. This issue is of particular significance in public safety networks, where inter-agency collaboration processes are conducted under the conditions of the complexity and uncertainty. For this reason, the article is intended to: (1) identify factors of collaboration risk in public safety networks, (2) determine the impact of individual risk factors on inter-agency collaboration outcomes, (3) identify the relationship between risk factors of inter-agency collaboration in public safety networks, and (4) analyse the growth of this risk in public safety networks. These purposes were achieved using the Systematic Literature Review based on PRISMA Group methodology and Interpretive Structural Modelling together with MICMAC analysis. The applied research approach also has some limitations resulting from the number of experts. However, the results obtained allow us to better understand issues of inter-agency collaboration risk in public safety networks. They identify key collaboration risk factors, such as inappropriate collaboration rules and inadequate allocation of tasks and resources. In consequence, they indicate risk symptoms that are worth keeping track of in order to prevent collaboration ineffectiveness.

Inter-organizational communication, coordination, and network effectiveness have long been of great interest. However, the level of their complexity and situational dependencies still create challenges for researchers and public managers. It is usually assumed that inter-organizational communication leads to inter-organizational coordination, but little is known how these processes interact and complement each other. This article aims at identifying relationships linking these processes and analyzing their impact on effectiveness of emergency management networks. Achieving the goal of the article based on the survey questionnaire conducted with 83 experts. The results were analyzed using the principal components analysis (PCA), correlation analysis, hierarchical clustering, and partial least-square path modeling (PLS-PM). The analyses conducted allow for identifying the dimensions of the research processes, and relationships linking them. This was the basis for building the research models testing how relationships between inter-organizational communication and coordination influence the effectiveness of emergency management networks. Comparing analyzed models points to complementarity, parallelism, and the possibility of a non-sequential course of inter-organizational communication and coordination.