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Contemporary organizations need to follow their performance over a continuous period, as the short period is not enough to provide complete control. Bearing this in mind, performance measurement indicators must be reflecting the organizational strategy, not just in the short term, but also in the medium and long term. In the past, especially in industrial enterprises, a high interest in measuring organizational performance was noted. Afterward, the need for effective performance management has also gained increased recognition and interest in Higher Education Institutions (HEIs). Considering the transversal demand for management control tools, the Balanced Scorecard (BSC) gained special highlight, based on its four interlinked perspectives (financial, customer, internal processes, and learning & growth), originally developed by Kaplan and Norton. The BSC was selected for this research, as it has been already implemented by multiple HEIs, to guide managers and directors in their decisions and contribute to greater efficiency. It was, therefore, also selected for the implementation by an analyzed Portuguese higher education institution. This research aims to contribute to the empirical and practical understanding of BSC implementation in higher education, whilst providing orientation to directors and managers of HEIs. With the implementation of this tool, managers and directors can monitor the organizational performance and follow the defined strategy in the medium and long term. Based on these findings, other institutions could use this study as a guide and a benchmark.
Cidália Oliveira; Amaia Oliveira; Justyna Fijałkowska; Rui Silva. Implementation of Balanced Scorecard. Management 2021, 26, 169 -188.
AMA StyleCidália Oliveira, Amaia Oliveira, Justyna Fijałkowska, Rui Silva. Implementation of Balanced Scorecard. Management. 2021; 26 (1):169-188.
Chicago/Turabian StyleCidália Oliveira; Amaia Oliveira; Justyna Fijałkowska; Rui Silva. 2021. "Implementation of Balanced Scorecard." Management 26, no. 1: 169-188.
This paper aims to propose a conceptual model that synthesizes the existing findings concerning universities as culture change agents for sustainable development. The model could serve as a guidance on how universities might get involved in the pro-SD activities. It also underlines the prerequisite of the quality culture that should be introduced within all the activities of universities to successfully act as culture change agents for SD. This paper builds upon the holistic and inter-disciplinary approach to demonstrate that SD does not happen in isolation and that the role of universities in its creation is significant. This study includes a literature review to contextualize the impact of universities on culture and their potential role in SD. The conclusions stemming from the literature review materialize in the proposal of the conceptual model of the university as the culture change agent for SD. The elaborated framework responds to the need for greater clarity, ordering and systematization of the role of universities in the processes of initiating, promoting and modelling the SD-oriented changes while appreciating the role of culture as an enabler, means of social change and a result of SD-focused interventions. The paper contributes to the body of knowledge by offering a novel perspective on the assumed interrelations between university, its quality culture, university main operations such as education, research and engagement with the society as well as the culture and the agency of stakeholders in the context of meeting the world’s current demands without compromising the needs of future generations.
Małgorzata Dzimińska; Justyna Fijałkowska; Łukasz Sułkowski. A Conceptual Model Proposal: Universities as Culture Change Agents for Sustainable Development. Sustainability 2020, 12, 1 .
AMA StyleMałgorzata Dzimińska, Justyna Fijałkowska, Łukasz Sułkowski. A Conceptual Model Proposal: Universities as Culture Change Agents for Sustainable Development. Sustainability. 2020; 12 (11):1.
Chicago/Turabian StyleMałgorzata Dzimińska; Justyna Fijałkowska; Łukasz Sułkowski. 2020. "A Conceptual Model Proposal: Universities as Culture Change Agents for Sustainable Development." Sustainability 12, no. 11: 1.
PurposeThe macroeconomic changes as well as the challenges facing universities nowadays result in the transfer and adaptation of various concepts and organizational methods from enterprises to universities. One of such solutions is mergers. Even though there are a very large number of practical examples of university mergers in the world, at the same time there is a shortage of frameworks that would help manage mergers. The purpose of this paper is to present key areas of focus in HEIs’ consolidation processes and the creation of the conceptual model of the universities’ mergers.Design/methodology/approachIn this paper synthesis, the inductive approach for model development and case study description were used. The analysis and findings were based on the systematic literature review taken out from management and public policy areas. The new public management and public value governance approaches as well as strategic and process theories of mergers were applied. The descriptive approach to management was used as well.FindingsFormulation of a Conceptual Model of Universities’ Mergers and ten principles of effective management of universities’ mergers that cover the entire process, from planning, through implementation, to integration.Research limitations/implicationsThere is a need to verify the proposed inductive model of universities’ mergers through further qualitative and mixed-methods research studies.Practical implicationsThe paper offers a significant opportunity for practical application of the presented content, because it indicates how the know-how from one (business) sector can be valuable for the future of another sector (the over-fragmented sector of higher education).Originality/valueThis study presents the key areas of focus in HEIs’ consolidation processes and proposes a novel Conceptual Model of Universities’ Mergers. It concludes with the principles of effective management of universities’ mergers.
Łukasz Sułkowski; Justyna Fijałkowska; Małgorzata Dzimińska. Mergers in higher education institutions: a proposal of a novel conceptual model. Managerial Finance 2019, 45, 1469 -1487.
AMA StyleŁukasz Sułkowski, Justyna Fijałkowska, Małgorzata Dzimińska. Mergers in higher education institutions: a proposal of a novel conceptual model. Managerial Finance. 2019; 45 (10/11):1469-1487.
Chicago/Turabian StyleŁukasz Sułkowski; Justyna Fijałkowska; Małgorzata Dzimińska. 2019. "Mergers in higher education institutions: a proposal of a novel conceptual model." Managerial Finance 45, no. 10/11: 1469-1487.
Higher Education Institutions (HEIs) play a crucial role in societies as they enhance the sustainable development of nations. In a context of increasing competition and financial difficulties in higher education institutions, the loyalty of students, faculty and administration staff as well as institutional reputation are key factors for survival and success. They are built upon trust and high quality of services rendered by HEIs. The intentional development of trust serves the purpose of enhancing the quality culture in higher education. The concept of quality culture has become a natural successor of quality management and quality assurance in universities presenting a new perspective for viewing quality at HEIs—as a combination of structural and managerial with cultural and psychological components. This paper provides an elaboration of a novel Trust-Based Quality Culture Conceptual Model for Higher Education Institutions which presents the perceived interconnections between trust and quality culture at HEIs. It can form a source for an inquiry process at HEIs, thus contributing to better contextual diagnosis of the stage where HEI is in the process of building the quality culture based on trust. The findings of this study are important in better understanding the quality culture development in HEIs that is based on trust, loyalty and reputation. It may have an impact on the decision-making processes concerning HEIs’ management. The proposed model contributes to the need for greater clarity, ordering and systematization of the role of trust in the processes of quality culture development.
Małgorzata Dzimińska; Justyna Fijałkowska; Łukasz Sułkowski. Trust-Based Quality Culture Conceptual Model for Higher Education Institutions. Sustainability 2018, 10, 2599 .
AMA StyleMałgorzata Dzimińska, Justyna Fijałkowska, Łukasz Sułkowski. Trust-Based Quality Culture Conceptual Model for Higher Education Institutions. Sustainability. 2018; 10 (8):2599.
Chicago/Turabian StyleMałgorzata Dzimińska; Justyna Fijałkowska; Łukasz Sułkowski. 2018. "Trust-Based Quality Culture Conceptual Model for Higher Education Institutions." Sustainability 10, no. 8: 2599.
Developed market economies demonstrate a growing interest in issues concerning Corporate Social Responsibility (CSR) and its effects, confirmed by the sizeable theoretical and empirical literature on this issue. A substantial research proves also the positive relation between CSR commitment and financial results of banks in mature markets. However, there is less evidence on CSR existence and its impact in other geographical areas, especially in the research concerning Central and Eastern European Countries (CEEC). In our study we analyze the interrelation between being socially responsible and tangible financial outcome (Corporate Financial Performance—CFP) of banks in the CEEC. The aim is also to empirically verify the relation between efficiency of corporate social-environmental performance (CSP) and the efficiency of CFP for CEEC banks. In our study, we analyze the financial and CSP data of the biggest public banks in CEEC. The researched period is 2012–2016. The empirical part analyzes the interrelation between CSP and CFP based on the panel regression. Moreover, in order to evaluate the CSP efficiency and the CFP efficiency we use the Data Envelopment Analysis (DEA) approach. The empirical results reveal that in case of banks in the Central and Eastern Europe (CEE) region being socially responsible is not reflected in the bottom line. The financial condition of the banks also does not impact the CSR engagement. Our study confirms, however, that CEEC banks with better financial efficiency have higher efficiency of CSR activities. The conclusions may lead to the improved decision-making processes concerning CSR activities and their communication in banks in CEEC.
Justyna Fijałkowska; Beata Zyznarska-Dworczak; Przemysław Garsztka. Corporate Social-Environmental Performance versus Financial Performance of Banks in Central and Eastern European Countries. Sustainability 2018, 10, 772 .
AMA StyleJustyna Fijałkowska, Beata Zyznarska-Dworczak, Przemysław Garsztka. Corporate Social-Environmental Performance versus Financial Performance of Banks in Central and Eastern European Countries. Sustainability. 2018; 10 (3):772.
Chicago/Turabian StyleJustyna Fijałkowska; Beata Zyznarska-Dworczak; Przemysław Garsztka. 2018. "Corporate Social-Environmental Performance versus Financial Performance of Banks in Central and Eastern European Countries." Sustainability 10, no. 3: 772.
Intellectual Capital Reporting of Universities – A Third Mission Oriented Approach to Communication with Stakeholders
Justyna Fijałkowska; Dominika Hadro. Intellectual Capital Reporting of Universities – A Third Mission Oriented Approach to Communication with Stakeholders. International Journal of Contemporary Management 2018, 14, 111 -134.
AMA StyleJustyna Fijałkowska, Dominika Hadro. Intellectual Capital Reporting of Universities – A Third Mission Oriented Approach to Communication with Stakeholders. International Journal of Contemporary Management. 2018; 14 (4):111-134.
Chicago/Turabian StyleJustyna Fijałkowska; Dominika Hadro. 2018. "Intellectual Capital Reporting of Universities – A Third Mission Oriented Approach to Communication with Stakeholders." International Journal of Contemporary Management 14, no. 4: 111-134.
Justyna Fijałkowska; Beata Zyznarska-Dworczak; Przemysław Garsztka. The relation between the CSR and the accounting information system data in Central and Eastern European (CEE) countries – the evidence of the Polish financial institutions. Journal of Accounting and Management Information Systems 2017, 16, 490 -521.
AMA StyleJustyna Fijałkowska, Beata Zyznarska-Dworczak, Przemysław Garsztka. The relation between the CSR and the accounting information system data in Central and Eastern European (CEE) countries – the evidence of the Polish financial institutions. Journal of Accounting and Management Information Systems. 2017; 16 (4):490-521.
Chicago/Turabian StyleJustyna Fijałkowska; Beata Zyznarska-Dworczak; Przemysław Garsztka. 2017. "The relation between the CSR and the accounting information system data in Central and Eastern European (CEE) countries – the evidence of the Polish financial institutions." Journal of Accounting and Management Information Systems 16, no. 4: 490-521.
Value creation disclosure in CSR reports: evidence from Poland Nowadays, many companies are involved in the idea of corporate social responsibility (CSR) and they perceive it as a source of value creation. But the question arises if companies measure and report the value created via CSR engagement or whether they present mainly descriptive information concerning their actions and activities within CSR. The aim of this paper is to present what the CSR reporting prac- tices in Poland are concerning value creation measurement and disclosure. The theoretical concept of value creation via CSR activities is analyzed and confronted with a practical disclosure in all the CSR reports published by Polish companies in the years 2013-2015. To achieve the research aim, a literature review, content analysis of source documents (CSR reports), synthesis, and the deductive method were used. In the paper, the descriptive approach to accounting is applied.
Justyna Fijałkowska; Małgorzata Macuda. Value creation disclosure in CSR reports: evidence from Poland. Zeszyty Teoretyczne Rachunkowości 2017, 61 -78.
AMA StyleJustyna Fijałkowska, Małgorzata Macuda. Value creation disclosure in CSR reports: evidence from Poland. Zeszyty Teoretyczne Rachunkowości. 2017; ():61-78.
Chicago/Turabian StyleJustyna Fijałkowska; Małgorzata Macuda. 2017. "Value creation disclosure in CSR reports: evidence from Poland." Zeszyty Teoretyczne Rachunkowości , no. : 61-78.
Justyna Fijałkowska. Model LBG a pomiar efektywności działań społecznie odpowiedzialnych. Studia Oeconomica Posnaniensia 2016, 4, 64 -77.
AMA StyleJustyna Fijałkowska. Model LBG a pomiar efektywności działań społecznie odpowiedzialnych. Studia Oeconomica Posnaniensia. 2016; 4 (11):64-77.
Chicago/Turabian StyleJustyna Fijałkowska. 2016. "Model LBG a pomiar efektywności działań społecznie odpowiedzialnych." Studia Oeconomica Posnaniensia 4, no. 11: 64-77.
A model of business communication currently used by companies, based on the financial statements and a number of satellite different themed reports, turns out to be unsatisfying towards high stakeholders’ demands for information. Stakeholders expect environmental, social and corporate governance indicators enclosed in the financial and non-financial information, in a form that provides a complete, consistent, clear, comparable and reliable picture of the corporates’ achievements. Therefore, in this article we analyze whether the Integrated Report (IR) could become a cross-border communication tool of business, which would satisfy the internal and external global environment needs. For this purpose, in the light of the differences in understanding of business responsibility for society between countries on each side of the Atlantic, the “pros” and “cons” of Integrated Reports are considered and the willingness of the business environment on this new form of communication is examined.
Justyna Fijałkowska; Monika Sobczyk. Integrated reporting as a cross-border communication tool for business - a fad or a sign of times? Journal of Intercultural Management 2013, 5, 35 -47.
AMA StyleJustyna Fijałkowska, Monika Sobczyk. Integrated reporting as a cross-border communication tool for business - a fad or a sign of times? Journal of Intercultural Management. 2013; 5 (4):35-47.
Chicago/Turabian StyleJustyna Fijałkowska; Monika Sobczyk. 2013. "Integrated reporting as a cross-border communication tool for business - a fad or a sign of times?" Journal of Intercultural Management 5, no. 4: 35-47.
In the face of the globalization process that we have witnessed over recent years, the European Union (EU) decided that it is crucial to improve the competitiveness of Europe and the development of financial services and capital markets through enforcement of International Financial Reporting Standards (IFRS) as a basis of financial reporting of listed companies. Poland as a member of the EU was obliged to incorporate International Accounting Standards (IAS)/IFRS in national accounting regulations. Our paper discusses this issue. We also present the impact of IAS/IFRS implementation by Polish companies on their financial statements, particularly the impact on income and equity (capital). The presentation is the result of the review and analysis of 255 financial reports (including 171 consolidated) of companies listed on the Warsaw Stock Exchange.
Alicja Jaruga; Justyna Fijalkowska; Malgorzata Jaruga-Baranowska; Maciej Frendzel. The Impact of IAS/IFRS on Polish Accounting Regulations and their Practical Implementation in Poland. Accounting in Europe 2007, 4, 67 -78.
AMA StyleAlicja Jaruga, Justyna Fijalkowska, Malgorzata Jaruga-Baranowska, Maciej Frendzel. The Impact of IAS/IFRS on Polish Accounting Regulations and their Practical Implementation in Poland. Accounting in Europe. 2007; 4 (1):67-78.
Chicago/Turabian StyleAlicja Jaruga; Justyna Fijalkowska; Malgorzata Jaruga-Baranowska; Maciej Frendzel. 2007. "The Impact of IAS/IFRS on Polish Accounting Regulations and their Practical Implementation in Poland." Accounting in Europe 4, no. 1: 67-78.