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Alessia Anzivino
Department of Management, Catholic University of the Sacred Heart, 20123 Milan, Italy

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Journal article
Published: 08 April 2021 in Sustainability
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Practising sustainable business in the wine industry requires addressing social, economic and environmental goals. This paper focuses on the process of addressing tensions and paradoxes amongst these goals at the different levels of the service ecosystem in the Italian sustainable wine industry and on the platformisation role at the meso level. The study adopts a qualitative approach based on 23 in-depth interviews with associates of Le Donne del Vino. The collected data were triangulated with those derived from participatory observations and the analysis of secondary data. The study’s findings reveal that the presence of an organisation at the meso level activates the harmonisation of value co-creation within the service ecosystem. This is achieved by intervening in the four different paradoxes, namely, belonging, learning, organising and performing, which emerge from the adoption of a sustainable approach.

ACS Style

Alessia Anzivino; Marta Galli; Roberta Sebastiani. Addressing Tensions and Paradoxes in Sustainable Wine Industry: The Case of the Association “Le Donne Del Vino”. Sustainability 2021, 13, 4157 .

AMA Style

Alessia Anzivino, Marta Galli, Roberta Sebastiani. Addressing Tensions and Paradoxes in Sustainable Wine Industry: The Case of the Association “Le Donne Del Vino”. Sustainability. 2021; 13 (8):4157.

Chicago/Turabian Style

Alessia Anzivino; Marta Galli; Roberta Sebastiani. 2021. "Addressing Tensions and Paradoxes in Sustainable Wine Industry: The Case of the Association “Le Donne Del Vino”." Sustainability 13, no. 8: 4157.

Chapter
Published: 09 February 2021 in The ICT and Evolution of Work
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The outbreak of COVID-19 has presented great challenges for health services targeted at patients with chronic diseases, such as cardiovascular disorders. Hospitals and medical clinics must find new and effective solutions to address the impacts on individual and collective well-being due to the increased diffusion of these types of diseases, especially during a pandemic. This implies the evolution of the service ecosystem through enhanced coordination and resource integration between different actors (patients, doctors, service providers, relatives, caregivers, etc.). The coordination process might be leveraged by technological devices aimed at integrating resources and co-creating transformative value (Anderson et al. 2013; Danaher and Gallan 2016; Anderson et al. 2018). This chapter, in particular, investigates how digital health technologies impact the evolution of the Italian healthcare service ecosystem in a transformative way through the study of the case of Centro Cardiologico Monzino. The study adopted a qualitative approach based on in-depth interviews with patients of Centro Cardiologico Monzino with cardiovascular pathologies who use digital health devices and doctors, caregivers, and other key informants who are experts in the Italian healthcare service ecosystem. Our findings illustrate how digital health contributes to value co-creation and to the enhancement of individual and collective well-being, considering the renewed interaction between different actors in the service ecosystem.

ACS Style

Roberta Sebastiani; Alessia Anzivino. Transformative Value Co-creation in Healthcare Services in the COVID-19 Era: The Case of Centro Cardiologico Monzino. The ICT and Evolution of Work 2021, 55 -73.

AMA Style

Roberta Sebastiani, Alessia Anzivino. Transformative Value Co-creation in Healthcare Services in the COVID-19 Era: The Case of Centro Cardiologico Monzino. The ICT and Evolution of Work. 2021; ():55-73.

Chicago/Turabian Style

Roberta Sebastiani; Alessia Anzivino. 2021. "Transformative Value Co-creation in Healthcare Services in the COVID-19 Era: The Case of Centro Cardiologico Monzino." The ICT and Evolution of Work , no. : 55-73.