Background: Digital twins have the potential to significantly improve the efficiency and sustainability of the agri-food supply chain by providing visibility, reducing bottlenecks, planning for contingencies, and improving existing processes and resources. Additionally, they can add value to businesses by lowering costs and boosting customer satisfaction. This study is aimed at responding to common scientific questions on the application of digital twins in the agri-food supply chain, focusing on the benefits, types, integration levels, key elements, implementation steps, and challenges. Methods: This article conducts a systematic literature review of recent works on agri-food supply chain digital twins, using a list of peer-reviewed studies to analyze concepts using precise and well-defined criteria. Thus, 50 papers were selected based on inclusion and exclusion criteria, and descriptive and content-wise analysis was conducted to answer the research questions. Conclusions: The implementation of digital twins has shown promising advancements in addressing global challenges in the agri-food supply chain. Despite encouraging signs of progress in the sector, the real-world application of this solution is still in its early stages. This article intends to provide firms, experts, and researchers with insights into future research directions, implications, and challenges on the topic.

Purpose: Human factors play an inevitable role in maintenance activities, and the occurrence of Human Errors (HEs) affects system reliability and safety, equipment performance and economic results. The high HE rate increased researchers’ attention towards Human Reliability Analysis (HRA) and HE assessment approaches. In these approaches, various environmental and individual factors influence the performance of maintenance operators affecting Human Error Probability (HEP) with a consequent variability in the success of intervention. However, a deep analysis of such factors in the maintenance field, often called Performance Shaping Factors (PSFs), is still missing. This has led the authors to systematically evaluate the literature on Human Error in Maintenance (HEM) and on the PSFs, in order to provide a shared PSF taxonomy.Design/methodology/approach: A Systematic Literature Review (SLR) was conducted to identify and select peer-reviewed papers that provided evidence on the relationship between maintenance activities and human performance. The obtained results provided a wide overview in the field of interest, shedding light on three main research areas of investigation: methodologies for human error analysis in maintenance, performance shaping factors and maintenance error consequences. In particular, papers belonging to the area of PSFs were analysed in-depth in order to identify and classify the PSFs, with the aim of achieving the PSF taxonomy for maintenance activities. The effects of each PSF on human reliability were defined and detailed.Findings: A total of 63 studies were selected and then analysed through a systematic methodology. 46% of these studies presented a qualitative/quantitative assessment of PSFs through application in different maintenance activities. Starting from the findings of the aforementioned papers, a PSF taxonomy specific for maintenance activities was proposed. This taxonomy represents an important contribution for researchers and practitioners towards the improvement of HRA methods and their applications in industrial maintenance.Originality/value: The analysis outlines the relevance of considering HEM because different error types occur during the maintenance process with non-negligible effects on the system. Despite a growing interest in HE assessment in maintenance, a deep analysis of PSFs in this field and a shared PSF taxonomy are missing. This paper fills the gap in the literature with the creation of a PSF taxonomy in industrial maintenance. The proposed taxonomy is a valuable contribution for growing the awareness of researchers and practitioners about factors influencing maintainers’ performance.

Maintenance contributes to gaining high business performance, guarantees system availability and reliability as well as safe and sustainable operations. Maintenance activity effectiveness depends on competences and the skills of operators whose performance strongly affects maintenance and production operations. The research field of human issues in industrial maintenance was deeply addressed in the literature; however, the current industrial paradigm, which focusses on the integration of new technologies in conventional manufacturing operations to support human performance, sheds light on new challenges for enterprises and opportunities for research in this field. While some literature reviews in the field of human errors and human factors are available, no study investigated the main topics, research trends and challenges related to the role of maintenance operators in manufacturing systems. This paper addresses the current state-of-the-art role of maintenance operators in manufacturing systems, providing an overview of the main studies. A systematic literature review was carried out to identify significant papers. Then, a topic modelling algorithm was used to detect the main topics of the selected papers to provide the research trends of the subject. The identified topics provided interesting research insights on the human role in industrial maintenance. Research trends and further research opportunities were defined.

Maintenance is a key manufacturing function that contributes to a company’s productivity, profitability and sustainability. Unfortunately, many aspects of the contribution of maintenance to sustainability in manufacturing remain unexplored, and many enterprises are not yet ready to assess the maintenance impacts on their sustainability. Maturity models are useful tools for assessing maintenance practices; however, no maintenance maturity model that allows the evaluation of the contribution of maintenance to sustainable performance was found in literature. This paper proposes a model for assessing the maturity and sustainability of maintenance processes. The model outputs are: a measure of the maintenance and sustainability maturity level; recommendations for improvement to undertake to enhance maintenance maturity and, thus, meet sustainability standards. The model was applied in three manufacturing enterprises: the calculation of their maintenance maturity and sustainability indices made the maintenance stakeholders more aware of the need to implement effective strategies for more sustainable maintenance performance.