Purpose: Healthcare policies around the globe are aimed at achieving patient-centeredness. The patient is understood as a prosumer of healthcare, wherein healthcare service co-production and value co-creation take center stage. The article endeavors to unpack the state of the literature on the innovations promoting the transition toward patient-centeredness, informing policy and management interventions fostering the reconceptualization of the patient as a prosumer of healthcare services.Design/methodology/approach: A hybrid review methodology consisting of a bibliometric-interpretive review following the Scientific Procedures and Rationales for Systematic Literature Reviews (SPAR-4-SLR) protocol is used. The bibliometric component enabled us to objectively map the extant scientific knowledge into research streams, whereas the interpretive component facilitated the critical analysis of research streams.Findings: Patient-centeredness relies on a bundle of innovations that are enacted through a cycle of patients' activation, empowerment, involvement and engagement, wherein the omission of any steps arrests the transition toward service co-production and value co-creation. Institutional, organizational and cognitive barriers should be overcome to boost the transition of patients from consumers to prosumers in a patient-centered model of healthcare.Originality/value: The article delivers the state of the art of the scientific literature in the field of innovations aimed at sustaining the transition toward patient-centeredness and provides some food for thoughts to scholars and practitioners who wish to push forward service co-production and value co-creation in healthcare.
24 April 2020 in Journal of Family Business Management
Purpose: The Journal of Family Business Management was established in 2011 as the premier source of research related to family business from a management perspective. The journal has progressed to become one of the most important sources for emerging and novel information related to family business so it is important to analyse its history in order to make progress with future research. The goal of this article is to statistically analyse through bibliometric techniques the changes occurring in the journal.Design/methodology/approach: This article presents a bibliometric analysis of the journal that can help analyse past performance but also predict future trends. The analysis presents information on the most cited authors, institutions and journals, which indicates the international diversity of the journal. In addition, the most used keywords and article topics are presented that help to understand the main themes discussed in the journal.Findings: The statistical analysis suggests that whilst there is a tendency to publish more European and North American research on family business, this is changing with countries from South America, Oceania and Asia increasing their representation in the journal. In addition, the topics covered in the journal have stayed the same in terms of focussing on family and family business practices but also expanded to include more research on entrepreneurship and innovation.Research limitations/implications: A bibliometric analysis technique was used thus there are some limitations in terms of the type of methodology and focus only on published articles in the journal. As articles in press were not included this is an area that could be addressed in future research.Practical implications: As evident in the most published institutions in this journal, family business institutes can gain from research conducted on family business management. This means that family business managers should try to collaborate with research institutions on emerging new areas that require solutions.Originality/value: This article presents some suggestions for future research that will help guide more research into areas that are currently under-represented in the journal and emerging topics that are likely to garner interest.
A bibliometric analysis and an interpretive review have been undertaken to advance the debate on public service co-production and public value co-creation, conceiving them as the cornerstones of public service logic. The systematization of 114 articles, which were sorted in 4 clusters through bibliographic coupling, revealed a ‘new normality’ of public service delivery relying on citizens’ involvement as value co-creators. Citizens and regular producers should be empowered to act as partners in co-designing and co-delivering public services. However, the interaction between citizens and regular producers generates value tensions, which should be addressed to avoid backlash on public value generation.