The presented paper examines the integration of Artificial Intelligence (AI) in the management of smart cities, focusing on the Silesian and Lesser Poland Voivodships in Poland. This research addresses a notable gap in the analysis of regional AI strategies within urban management, providing a comparative analysis of AI implementation in these two distinct regions. The Silesian Voivodship, with its emphasis on traditional industries such as manufacturing and energy, contrasts with the broader approach of the Lesser Poland Voivodship, which includes applications in life sciences and ICT. The paper explores how AI technologies enhance urban efficiency, sustainability, and livability through practical applications in traffic management, healthcare, energy efficiency, and environmental management. It highlights the importance of a human-centric approach in smart city development, emphasizing inclusivity, transparency, and ethical considerations. The paper also delves into the socio-technical dynamics of AI deployment, illustrating how these technologies can transform urban environments while ensuring that the benefits are equitably distributed and that urban developments are sustainable and resilient. By analyzing specific case studies, the authors aim to provide empirical evidence and insights that contribute to the academic and practical understanding of AI’s role in smart cities, ultimately advocating for the design of AI applications that prioritize human well-being and environmental health.

The paper evaluates the benefits and challenges of employing humanoid robots in tourism and hospitality, examining their roles, decision-making processes, human-centric approaches, and oversight mechanisms. Data will be collected from a variety of sources, including academic journals, websites of the companies where the robots operate, case studies, and news articles. Specific attention will be given to concrete examples of humanoid robots deployed in the tourism and hospitality sector, such as Connie, Spencer, and Henn-na Hotel’s robots. Robots highlight the potential to assume roles traditionally occupied by humans. The presence of humanoid robots also influences cultural practices and social interactions within the hospitality context. Humanoid robots also have the potential to improve equity and accessibility in the tourism and hospitality industry. The interaction between humans and humanoid robots can have psychological and emotional effects on both guests and employees. Finally, the usage of humanoid robots intersects with broader sustainability operational efficiency and customer satisfaction across various sectors within the tourism and hospitality industry. Introducing humanoid robots represents a challenge in innovation that holds promise for revolutionizing service delivery and guest experiences.

The tourism and hospitality industry are undergoing a transformation with the expansion of Artificial Intelligence (AI) and social robots, aiming to enhance customer service, operational efficiency, and overall guest experiences. This paper explores the roles, customer service, operational efficiency, benefits, challenges, and personalization of social robots. Moreover, this study involves a detailed survey with 14 top executives in the tourism and hospitality industry, focusing on their familiarity with, attitudes towards, and potential adoption of social robots in their operations. The objective is to show the industry’s current readiness for technological integration and predict the future impact of social robots on enhancing customer experiences and operational practices in the sector. This paper explores the practical implementation of social robots in tourism and hospitality while forecasting their future role in shaping the industry. Using models like the Technology Acceptance Model (TAM) and the theory of planned behavior, it examines how industry executives are responding to AI-driven robotics. By evaluating current applications and feedback from top-level management, this study contributes to both theoretical and practical discussions on how these innovations may drive operational change, enhance customer service, and reshape the service-oriented nature of the industry.

The rapid advancements in robotics and artificial intelligence (AI) give rise to a spectrum of applications that range from autonomous vehicles to healthcare assistance. In this transformative landscape, the integration of robots into human lives has sparked profound ethical inquiries, inviting critical reflections on the implications of these technologies for societies. Of particular interest is the emergence of a controversial category of robots known as “sex robots”, which simulate intimate relationships and interactions with users. This scientific article reviews key documents on the Ethics of AI and deals with the topic of the ethical dimensions surrounding the development, deployment, and use of robots, specifically focusing on the intriguing and complex realm of sex robots within the European Union (EU).