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COVID-19 has led to the biggest tourism crisis in modern Spanish history. Although its borders were opened in June 2020, incoming international tourism to Spain was very low. Tourist behavior, however, has been very diverse between types of tourism. Data from credit card transactions showing tourist behavior in 33 destinations representative of various types of tourism were analyzed. Results show that differences in tourist behavior between destinations can be explained by risk perception and the proximity of the destination to home, which favors natural areas and charming coastal cities. This study contributes to the academic literature by studying the effective behavior of international tourists in the time of COVID-19.
José Donaire; Núria Galí; Raquel Camprubi. Empty Summer: International Tourist Behavior in Spain during COVID-19. Sustainability 2021, 13, 4356 .
AMA StyleJosé Donaire, Núria Galí, Raquel Camprubi. Empty Summer: International Tourist Behavior in Spain during COVID-19. Sustainability. 2021; 13 (8):4356.
Chicago/Turabian StyleJosé Donaire; Núria Galí; Raquel Camprubi. 2021. "Empty Summer: International Tourist Behavior in Spain during COVID-19." Sustainability 13, no. 8: 4356.
El storytelling como estrategia para transmitir los valores e identidad de una marca ha adquirido importancia en los últimos años, pero aún hay poca literatura que desarrolle este concepto entorno a los destinos turísticos. Este artículo pretende analizar las potencialidades y uso del storytelling en un destino turístico a través de relatos y leyendas tradicionales. Las leyendas de la ciudad de Girona (España) se utilizaron como caso de estudio. Los resultados ponen en evidencia que, a pesar del potencial de las leyendas, actualmente no se está explotando adecuadamente. Storytelling as strategy to transmit values and identity of a brand has acquired relevance during the last years. However, this concept is already relatively underdeveloped in academic literature on tourism destinations. This paper aims to analyze storytelling potentialities and use in a tourism destination trough traditional stories. Legends of the city of Girona (Spain) have been chosen as a case study. Results demonstrated that legends of the city have the potential to develop a storytelling strategy, but this potential is not used properly.
Raquel Camprubí; Cèlia Planas. EL STORYTELLING EN LA MARCA DE DESTINOS TURÍSTICOS: EL CASO DE GIRONA. Cuadernos de Turismo 2020, 269 -289.
AMA StyleRaquel Camprubí, Cèlia Planas. EL STORYTELLING EN LA MARCA DE DESTINOS TURÍSTICOS: EL CASO DE GIRONA. Cuadernos de Turismo. 2020; (46):269-289.
Chicago/Turabian StyleRaquel Camprubí; Cèlia Planas. 2020. "EL STORYTELLING EN LA MARCA DE DESTINOS TURÍSTICOS: EL CASO DE GIRONA." Cuadernos de Turismo , no. 46: 269-289.
Over the last few decades, researchers have shown a heightened interest in guiding related to tour guide performances, guided tours, and the relationship between guides and tourists, leading to a plethora of studies published in this field. The aim of this study is to summarise and analyse the development of this field of tourism research between 2000 and 2017. A systematic content analysis of 80 peer-reviewed academic papers in JCR journals was carried out in order to complement and extend the results reported in previous research. Several variables related to research approaches were examined. The results show that research on guiding takes a predominantly qualitative approach, and mainly focuses on the role and performance of local guides. This differs from previous research which has predominantly focused on the role of tour leader. The conclusions of the study suggest areas within guiding studies yet to be explored, and which could be examined in future studies.
Núria Galí; Raquel Camprubí. Guiding: a comprehensive literature review. Scandinavian Journal of Hospitality and Tourism 2020, 20, 317 -334.
AMA StyleNúria Galí, Raquel Camprubí. Guiding: a comprehensive literature review. Scandinavian Journal of Hospitality and Tourism. 2020; 20 (4):317-334.
Chicago/Turabian StyleNúria Galí; Raquel Camprubí. 2020. "Guiding: a comprehensive literature review." Scandinavian Journal of Hospitality and Tourism 20, no. 4: 317-334.
The study examines first-time and repeat-visitor primary destination images through the prism of the three-factor theory of consumer satisfaction to expose the positive-negative asymmetry of their relationship with overall visitor satisfaction and word-of-mouth recommendation, and the differential impact of factor type on first-time visitors and repeaters. It also subdivides repeat visitors on the basis of revisit frequency to reveal significant differences between repeater subgroups and between first-time visitors and high-frequency repeaters, which have been overlooked in previous research. Combining this theoretical approach with the examination of repeater heterogeneity has revealed the criticality of the destination's basic and performance factors; the former are potentially critical constraints on re-visitation for the large majority of visitors, while many of the latter have a positive impact on satisfaction and visitor recommendation but also have a disproportionately greater negative impact when their performance is poor. Recommendations are made for the management and marketing of the destination's image attributes in line with first-time visitor and repeater requirements.
Peter Schofield; Lluis Coromina; Raquel Camprubi; Seonyoung Kim. An analysis of first-time and repeat-visitor destination images through the prism of the three-factor theory of consumer satisfaction. Journal of Destination Marketing & Management 2020, 17, 100463 .
AMA StylePeter Schofield, Lluis Coromina, Raquel Camprubi, Seonyoung Kim. An analysis of first-time and repeat-visitor destination images through the prism of the three-factor theory of consumer satisfaction. Journal of Destination Marketing & Management. 2020; 17 ():100463.
Chicago/Turabian StylePeter Schofield; Lluis Coromina; Raquel Camprubi; Seonyoung Kim. 2020. "An analysis of first-time and repeat-visitor destination images through the prism of the three-factor theory of consumer satisfaction." Journal of Destination Marketing & Management 17, no. : 100463.
This study proposes a more integrated tourist behaviour model by including the literatures of destination image and risk perception, and merges the cognitive and affective components of both literatures into a single construct. The structural relationships were analysed using Structural Equation Modelling, and findings indicate that integrated cognitive and affective evaluations directly influence overall evaluations, and that subjective knowledge directly influences destination perceptions, in a way that past travel experience does not. Theoretical and practical implications and suggestions for future research studies are discussed.
Laura Perpiña; Lluís Prats; Raquel Camprubí. Image and risk perceptions: an integrated approach. Current Issues in Tourism 2020, 24, 367 -384.
AMA StyleLaura Perpiña, Lluís Prats, Raquel Camprubí. Image and risk perceptions: an integrated approach. Current Issues in Tourism. 2020; 24 (3):367-384.
Chicago/Turabian StyleLaura Perpiña; Lluís Prats; Raquel Camprubí. 2020. "Image and risk perceptions: an integrated approach." Current Issues in Tourism 24, no. 3: 367-384.
In recent decades, cities around the world have created light events in order to improve their competitive position and make themselves more attractive to tourists. The relative novelty of these events means that the academic literature has not yet developed a corpus of knowledge outlining the visitor profile and behaviour characteristics. Thus, a study of the Barcelona event ‘Llum BCN’ was conducted in order to characterise the demand and detect possible differences in demand behaviour according to whether the attendees are residents or visitors. Comparisons between residents and visitors show that residents are more highly motivated to attend the event than visitors. On the other hand, residents show higher levels of satisfaction in variables related to the type of illumination during the event, particularly innovative design elements.
Raquel Camprubí; Lluís Coromina. Residents versus visitors at light festivals in cities: the case of Barcelona. Journal of Policy Research in Tourism, Leisure and Events 2019, 11, 455 -468.
AMA StyleRaquel Camprubí, Lluís Coromina. Residents versus visitors at light festivals in cities: the case of Barcelona. Journal of Policy Research in Tourism, Leisure and Events. 2019; 11 (3):455-468.
Chicago/Turabian StyleRaquel Camprubí; Lluís Coromina. 2019. "Residents versus visitors at light festivals in cities: the case of Barcelona." Journal of Policy Research in Tourism, Leisure and Events 11, no. 3: 455-468.
Este artículo analiza la imagen turística de Cataluña a través de los carteles turísticos que se han publicado desde el año 1980 hasta la actualidad, con el fin de determinar los cambios producidos en las características y atributos promocionados del destino desde un punto de vista cronológico. Para ello se han analizado un total de 192 carteles mediante análisis de contenido. Los resultados apuntan una clara evolución de la imagen turística de Cataluña a lo largo del tiempo, con cambios substanciales en cada una de las etapas considerando los distintos factores analizados.
Gemma Descamps; Raquel Camprubí. 35 años de carteles turísticos en Cataluña: evolución de la imagen turística catalana del 1980 al 2015. Boletín de la Asociación de Geógrafos Españoles 2018, 1 .
AMA StyleGemma Descamps, Raquel Camprubí. 35 años de carteles turísticos en Cataluña: evolución de la imagen turística catalana del 1980 al 2015. Boletín de la Asociación de Geógrafos Españoles. 2018; (79):1.
Chicago/Turabian StyleGemma Descamps; Raquel Camprubí. 2018. "35 años de carteles turísticos en Cataluña: evolución de la imagen turística catalana del 1980 al 2015." Boletín de la Asociación de Geógrafos Españoles , no. 79: 1.
Perceived tourist image has been studied from different dimensions. However, destination lighting, as a dimension of the perceived tourist image, has so far been unexplored. This research letter analyses illumination of tourist sites as a dimension of the perceived night-time tourist image. Results show that lighting is a relevant issue for image perception, and is related to the image projected by some monuments and tourist attractions. Results show that age and origin are determining factors of this dimension of image perception. Some managerial and research implications are also considered and discussed.
Raquel Camprubí; Lluís Coromina. The lighting dimension of perceived tourist image: the case of Barcelona. Current Issues in Tourism 2018, 22, 2342 -2347.
AMA StyleRaquel Camprubí, Lluís Coromina. The lighting dimension of perceived tourist image: the case of Barcelona. Current Issues in Tourism. 2018; 22 (19):2342-2347.
Chicago/Turabian StyleRaquel Camprubí; Lluís Coromina. 2018. "The lighting dimension of perceived tourist image: the case of Barcelona." Current Issues in Tourism 22, no. 19: 2342-2347.
Nuria Galí; Raquel Camprubí; José Antonio Donaire. Analysing tourism slogans in top tourism destinations. Journal of Destination Marketing & Management 2017, 6, 243 -251.
AMA StyleNuria Galí, Raquel Camprubí, José Antonio Donaire. Analysing tourism slogans in top tourism destinations. Journal of Destination Marketing & Management. 2017; 6 (3):243-251.
Chicago/Turabian StyleNuria Galí; Raquel Camprubí; José Antonio Donaire. 2017. "Analysing tourism slogans in top tourism destinations." Journal of Destination Marketing & Management 6, no. 3: 243-251.
The literature on destination image and risk perception studies was reviewed to provide tourism researchers with a summary of the key cognitive attributes identified in both literatures. A content analysis was conducted, and the main findings revealed an overlap between the attributes assessing each concept in terms of cognition. This is due to the fact that image studies tend to describe the attributes of tourism destinations positively, whereas risk studies tend to adopt the negative version of them. Theoretical implications and suggestions for future research studies are discussed.
Laura Perpiña; Raquel Camprubí; Lluís Prats. Destination Image Versus Risk Perception. Journal of Hospitality & Tourism Research 2017, 43, 3 -19.
AMA StyleLaura Perpiña, Raquel Camprubí, Lluís Prats. Destination Image Versus Risk Perception. Journal of Hospitality & Tourism Research. 2017; 43 (1):3-19.
Chicago/Turabian StyleLaura Perpiña; Raquel Camprubí; Lluís Prats. 2017. "Destination Image Versus Risk Perception." Journal of Hospitality & Tourism Research 43, no. 1: 3-19.
Information sources have been postulated as relevant for several reasons, and particularly to influence the decision-making process to travel and to generate images of places. Despite the fact that previous research detected the existence of possible gaps or incongruences on the promoted tourist image, there are no studies that prove the relationship between information sources and the fragmentation of the tourist image. In view of this context, this chapter aims to determine to what extent the information sources consulted influence the tourists’ perceived image of a given destination, and to detect incongruences in the emitted image of the destination studied. Photo elicitation with a sample of 594 respondents was used to measure perceived image. Results reveal that emitted image fragmentation has effects on perceived tourist image of a destination; and it concludes that the number and type of information sources influence the degree of tourists’ knowledge about a destination.
Raquel Camprubí; Lluís Coromina. The Influence of Information Sources on Tourist Image Fragmentation. Collaborative Economy and Tourism 2017, 13, 105 -118.
AMA StyleRaquel Camprubí, Lluís Coromina. The Influence of Information Sources on Tourist Image Fragmentation. Collaborative Economy and Tourism. 2017; 13 ():105-118.
Chicago/Turabian StyleRaquel Camprubí; Lluís Coromina. 2017. "The Influence of Information Sources on Tourist Image Fragmentation." Collaborative Economy and Tourism 13, no. : 105-118.
This study contributes to the analysis of information sources as a determinant of the travel decision-making process. It focuses on the use of Mokken Scale Analysis (MSA) as a new methodological approach to detect unidimensional hierarchical scale in the analysis of information sources. The paper shows how MSA can be applied in the tourism field. Findings reveal two different scales (active and passive information search scales) for classifying information sources in tourism. Variations in the scales are revealed, taking socio-demographic and travel behavioural variables into consideration. The conclusions clearly explain the implications for tourism marketers and make recommendations for future research.
Lluís Coromina; Raquel Camprubí. Analysis of tourism information sources using a Mokken Scale perspective. Tourism Management 2016, 56, 75 -84.
AMA StyleLluís Coromina, Raquel Camprubí. Analysis of tourism information sources using a Mokken Scale perspective. Tourism Management. 2016; 56 ():75-84.
Chicago/Turabian StyleLluís Coromina; Raquel Camprubí. 2016. "Analysis of tourism information sources using a Mokken Scale perspective." Tourism Management 56, no. : 75-84.
Considering the exponential increase of studies in the tourism field that use content analysis (CA) as a research method, this paper aims to determine how CA in tourism field is applied and to detect the critical issues regarding its application. In order to achieve these aims, a systematic content analysis of 164 articles from ten journals included in the Journal Citation Report was performed. Findings reveal trends and applications of the method, which can be improved, most notably the operational procedures, in order to make tourism studies using CA more transparent, effective and replicable. Recommendations are provided with a view to improving future research.
Raquel Camprubí; Lluís Coromina. Content analysis in tourism research. Tourism Management Perspectives 2016, 18, 134 -140.
AMA StyleRaquel Camprubí, Lluís Coromina. Content analysis in tourism research. Tourism Management Perspectives. 2016; 18 ():134-140.
Chicago/Turabian StyleRaquel Camprubí; Lluís Coromina. 2016. "Content analysis in tourism research." Tourism Management Perspectives 18, no. : 134-140.
Raquel Camprubí; Lluís Coromina. The role of information sources in image fragmentation. Annals of Tourism Research 2016, 57, 242 -245.
AMA StyleRaquel Camprubí, Lluís Coromina. The role of information sources in image fragmentation. Annals of Tourism Research. 2016; 57 ():242-245.
Chicago/Turabian StyleRaquel Camprubí; Lluís Coromina. 2016. "The role of information sources in image fragmentation." Annals of Tourism Research 57, no. : 242-245.
Raquel Camprubí; N. Galí. Análisis exploratorio de la funcionalidad de las páginas web de los viñedos del Priorat: el caso de las bodegas de la ruta del vino de la Denominación de Origen de Calidad Priorat. Boletín de la Asociación de Geógrafos Españoles 2015, 1 .
AMA StyleRaquel Camprubí, N. Galí. Análisis exploratorio de la funcionalidad de las páginas web de los viñedos del Priorat: el caso de las bodegas de la ruta del vino de la Denominación de Origen de Calidad Priorat. Boletín de la Asociación de Geógrafos Españoles. 2015; (68):1.
Chicago/Turabian StyleRaquel Camprubí; N. Galí. 2015. "Análisis exploratorio de la funcionalidad de las páginas web de los viñedos del Priorat: el caso de las bodegas de la ruta del vino de la Denominación de Origen de Calidad Priorat." Boletín de la Asociación de Geógrafos Españoles , no. 68: 1.
During decades researchers have been interested in investigating the most salient elements of tourists' pictures, without considering whether there might be different patterns of photographer behaviour. Considering this background, this paper aims to examine the common features of the tourist-photographer's gaze. By analysing a sample of pictures of a Pyrenees destination (Boí Valley) uploaded in Flickr, the authors first identify the attributes of photos; and second, by means of a cluster analysis, determine the existence of four groups of tourist photographers. The analysis reveals that although all photographers share common features in their pictures, there are other elements which define different photographer's behaviour.
José Antonio Donaire; Raquel Camprubí; Nuria Galí. Tourist clusters from Flickr travel photography. Tourism Management Perspectives 2014, 11, 26 -33.
AMA StyleJosé Antonio Donaire, Raquel Camprubí, Nuria Galí. Tourist clusters from Flickr travel photography. Tourism Management Perspectives. 2014; 11 ():26-33.
Chicago/Turabian StyleJosé Antonio Donaire; Raquel Camprubí; Nuria Galí. 2014. "Tourist clusters from Flickr travel photography." Tourism Management Perspectives 11, no. : 26-33.
The birth of Web 2.0 tools has created a new paradigm for word-of-mouth communication. Bearing in mind the relevance of tourists as agents in destination image-formation processes, this research discusses the new role they play in this paradigm, and how it affects and modifies the seminal typology of image-formation agents originally proposed by Gartner [1994. Image formation process. Journal of Travel and Tourism Marketing, 2(2), 191–216. doi: 10.1300/J073v02n02_12]. The results focus on the effects of Web 2.0 tools on the credibility, market penetration and costs for the destination of tourists' actions as image-formation agents. Implications for destination marketing organisations are also considered and discussed.
Raquel Camprubí; Jaume Guia; Jordi Comas. The new role of tourists in destination image formation. Current Issues in Tourism 2013, 16, 203 -209.
AMA StyleRaquel Camprubí, Jaume Guia, Jordi Comas. The new role of tourists in destination image formation. Current Issues in Tourism. 2013; 16 (2):203-209.
Chicago/Turabian StyleRaquel Camprubí; Jaume Guia; Jordi Comas. 2013. "The new role of tourists in destination image formation." Current Issues in Tourism 16, no. 2: 203-209.
Tourism image is a relevant issue that affects the way in which tourists make decisions regarding their choice of destination. However, there is a lack of studies focusing on emitted images and particularly on the fragmentation of emitted images in tourism destinations. This article proposes a conceptual framework to analyze emitted tourism destination image fragmentation patterns and explores these patterns in two urban destinations, Perpignan and Girona, with the purpose of finding out why they emerge, which are their relevant dimensions, and how these are interrelated. By analyzing the promotional brochures of these destinations the authors first identify the attributes of their induced images and, then, by means of a cluster analysis, determine the patterns of fragmentation of their emitted image. The results show that both destinations have a slightly different image fragmentation pattern in terms of image content, and a clearly different structural pattern of image fragmentation, as Perpignan has a more centralized pattern than Girona. This difference is reflected in the higher relevance of the local destination marketing organization in the case of Perpignan.
Raquel Camprubi; Jaume Guia; Jordi Comas. Analyzing Image Fragmentation in Promotional Brochures. Journal of Hospitality & Tourism Research 2012, 38, 135 -161.
AMA StyleRaquel Camprubi, Jaume Guia, Jordi Comas. Analyzing Image Fragmentation in Promotional Brochures. Journal of Hospitality & Tourism Research. 2012; 38 (2):135-161.
Chicago/Turabian StyleRaquel Camprubi; Jaume Guia; Jordi Comas. 2012. "Analyzing Image Fragmentation in Promotional Brochures." Journal of Hospitality & Tourism Research 38, no. 2: 135-161.
Being recognized by academic literature that tourism destinations has a natural tendency to have more than one single image, this paper aims to analyse image fragmentation of an urban destination. Taking the city of Perpignan (France) as a case study, this phenomenon is analysed through a content analysis of 35 brochures and a cluster analysis, in order to find evidences and patterns of image fragmentation. Results show that tourism image is fragmented in four different profiles, although this situation is well managed by the Local Tourism Board, minimizing the possible effects of this situation.
Raquel Camprubi. Tourism image fragmentation: The case of Perpignan. Tourism and Hospitality Research 2011, 12, 43 -49.
AMA StyleRaquel Camprubi. Tourism image fragmentation: The case of Perpignan. Tourism and Hospitality Research. 2011; 12 (1):43-49.
Chicago/Turabian StyleRaquel Camprubi. 2011. "Tourism image fragmentation: The case of Perpignan." Tourism and Hospitality Research 12, no. 1: 43-49.
The competitiveness of tourism destinations is a relevant issue for tourism studies, moreso, is a key element on the daily basis of tourism destinations. In this sense, the management of tourism destinations is essential to maintain competitive advantages. In this chapter tourism destination is considered as a relational network, where interaction and cooperation is needed among tourism agents, to achieve major levels of competitive advantage and a more effective destination management system. In addition, the perceptions of tourists are obtained from two main sources. The first one is the social construction of a tourism destination previous to the visit and the second one is obtained from the interaction between tourists and tourism destination agents during the visit. In this sense, the management of tourism destination to emit a homogenous and collective image is a factor that can reduce the gap if dissatisfaction from the previous and real tourist perception. The authors specifically discuss the importance of a common agreement of tourism agents on virtual tourism images projected through official Web sites, considering that the literature focused mainly in how to promote and sell destinations trough Internet but not in terms of exploiting a destination joint image. Finally, in order to analyze the integration of a tourism product and determine their consequences in tourism promotion an empirical research has been done, using the case of Girona’s province. The main findings determine that, although interactions among tourism agents can improve destination competitiveness, little cooperation in tourism promotion on Web sites is achieved, as well as a few uses of technological resources in the Web sites to facilitate to tourists a better understanding of tourism resources in the area.
Lluís Prats-Planagumà; Raquel Camprubí. E-Tourism Image. Information Communication Technologies and City Marketing 2010, 184 -202.
AMA StyleLluís Prats-Planagumà, Raquel Camprubí. E-Tourism Image. Information Communication Technologies and City Marketing. 2010; ():184-202.
Chicago/Turabian StyleLluís Prats-Planagumà; Raquel Camprubí. 2010. "E-Tourism Image." Information Communication Technologies and City Marketing , no. : 184-202.