Hotel developers incorporate green building design to save on capital and operation cost. Hotel operators adopt green practice to affect tourists’ intention of staying (IoS). This paper recognises the important contribution of green building design and eco-service provision to green hotels. It investigates the internal relationships of tourists’ environmental concern (EC), their perceived importance of green building design (PIGBD) and their IoS in green hotels. A moderating regression analysis was adopted to validate the proposed tourists behavioural pattern based on a survey sample of 161 tourists from Hong Kong. The results reveal tourists’ EC positively affects their IoS, and their PIGBD is proved to be a moderating factor of the EC-IoS relation. It implies that tourists’ IoS in green hotels is influenced by the level of their awareness and perceptions of green building design attributes. Given that green building design is often an omitted element in the previous hospitality literature, this paper highlights its potential role and implications in facilitating sustainable practices in the hospitality industry. Identifying the potential moderating factors of tourists’ EC-IoS relation can assist the development of green marketing strategy, which adds value to the tourism and hospitality industry. From a social interest perspective, it is crucial to raise tourists’ eco-literacy in all the ‘green ends’ including green building design of hotels.

Purpose: This paper aims to investigate the theoretical and practical links between digital twin (DT) application in heritage facilities management (HFM) from a life cycle management perspective and to signpost the future development directions of DT in HFM.Design/methodology/approach: This state-of-the-art review was conducted using a systematic literature review method. Inclusive and exclusive criteria were identified and used to retrieve relevant literature from renowned literature databases. Shortlisted publications were analysed using the VOSviewer software and then critically reviewed to reveal the status quo of research in the subject area.Findings: The review results show that DT has been mainly adopted to support decision-making on conservation approach and method selection, performance monitoring and prediction, maintenance strategies design and development, and energy evaluation and management. Although many researchers attempted to develop DT models for part of a heritage building at component or system level and test the models using real-life cases, their works were constrained by availability of empirical data. Furthermore, data capture approaches, data acquisition methods and modelling with multi-source data are found to be the existing challenges of DT application in HFM.Originality/value: In a broader sense, this study contributes to the field of engineering, construction and architectural management by providing an overview of how DT has been applied to support management activities throughout the building life cycle. For the HFM practice, a DT-cum-heritage building information modelling (HBIM) framework was developed to illustrate how DT can be integrated with HBIM to facilitate future DT application in HFM. The overall implication of this study is that it reveals the potential of heritage DT in facilitating HFM in the urban development context.

Whereas the use of specific smart technologies in various sectors of the tourism industry has been under greater scrutiny in recent years, research that investigates tourists’ acceptance of smart technologies applied as a whole to hotels is largely underexplored. To address this shortfall, a study with a focus on tourists’ acceptance of experience-enhancement smart technologies has been conducted. A technology acceptance model based conceptual framework was developed, followed by a series of interviews with the managerial staff of ten hotels in Hong Kong that adopt experience-enhancement smart technologies. Based on the interview findings, a questionnaire was designed for use in a survey in which data were collected face-to-face from 312 tourists. Structural equation modelling was utilised to reveal the interrelationships between nine technology acceptance parameters. This study contributes knowledge to both real-world practice and research in tourism management.

Recent policy initiatives for urban development have changed the relationships among stakeholders in China’s urban consolidation processes. Building upon Giddens’ (Giddens A (1984) The Constitution of Society: Outline of the Theory of Structuration. Berkeley, CA: University of California Press.) structuration theory and Ostrom’s (Ostrom E (2005) Understanding Institutional Diversity. Princeton, NJ: Princeton University Press) institutional analysis and development thesis, this paper develops a power arena analytic framework, and uses it to examine the new power relations among the stakeholders in a dilapidated residential redevelopment project in Shenzhen. Our findings reveal that Shenzhen’s new approach incentivised the developer to frame a local decision-making structure which aligned the property owners into two broad groups: those who supported the developer, or cooperative, and those who disputed with the developer, or un-cooperative. Shenzhen’s new attempt was unable to balance power distribution between the main stakeholders and caused intense conflicts and poor project outcomes. A range of factors, including passive participation of residents in project preparation, weak mechanisms to curb speculation, and policy inconsistency associated with tiers of governments, were responsible for the poor performance. These findings contribute to the understanding of the complexity in power relations underlying urban development influenced by planning policy.

Purpose: Led by the rapid advancement of information technology in engineering, business and creative industries, the emergence of new technology such as virtual reality (VR) and its use in education and practices are clearly observed. Although widely spread in industry practices, technology-led innovation is applied rather slowly in the tertiary real estate education. This paper examines the integrative effect of VR technology in a real estate course.Design/methodology/approach: This study adopts a case study approach. Using an experimental course design and delivery in a business school real estate programme from Hong Kong, this paper shows the design, development and implementation of an innovative teaching model with VR being integrated. A survey was conducted to gain feedback information from participating students towards teaching innovation. It identifies the role and values of adopting VR technology in real estate education as pedagogical tool.Findings: A new teaching model integrated with VR technology to deliver a real estate course has demonstrated its ability and potential to assist the development and enhancement of student's sense of value and place, as well as improving communicative efficiency of property investigation and the analysis of trade process. Findings from the study have implications for future global real estate industry practice and education.Originality/value: The critical role of information technology to revolutionise the global economy and its real estate sector is apparent. Few studies have inquired about attempts and experience of integrating VR technology in real estate education towards direct link to industry practice. This paper is a major attempt to bring attention to this important concern.

Purpose: This paper aims to review property cycle theory and the relevance of the larger body of knowledge about cycles with reference to the housing market. It also aims to highlight the lack of research into property cycles in the residential sector on a suburb or smaller region basis, as well as the potential for increased knowledge about cycles to assist to avoid housing stress.Design/methodology/approach: The paper conducts a literature review of previous cycle research and encourages the use of cycle theory. It discusses the established body of knowledge about business cycles and the office market sector, as well as investigating levels of housing affordability and how detailed knowledge about property cycles can assist to decrease housing affordability in residential areas, which will eventually experience a downturn.Findings: It is argued that an increased level of certainty about cycle behaviour in particular suburbs will give households a higher level of confidence when considering whether and when to enter the market. Property cycle research has the potential to assist low‐income homeowners to better understand the characteristics of cycles and associated risks in each residential.Research limitations/implications: This is a conceptual paper and has conducted a review of cycle research and housing affordability in certain countries. Some areas or countries may be affected to varying degrees by property cycles and levels of housing affordability.Practical implications: In extended periods of high volatility it is argued that a better understanding of housing cycles will allow more homeowners to avoid negative equity and the stress associated with repossessions. Property cycles are unavoidable although there is typically relatively little information available in the open market about the timing and amplitude of cycles in individual areas.Originality/value: This paper is unique as it highlights the potential for property cycles to be used to avoid housing stress in the residential market. Traditionally cycle research is used to increase returns and avoid downturns in the office and/or business sectors.