Two processes are necessary to solve group decision making problems: A consensus process and a selection process. The consensus reaching process is necessary to obtain a final solution with a certain level of agreement between the experts; and the selection process is necessary to obtain such a final solution. In a previous paper, we present a selection process to deal with group decision making problems with incomplete fuzzy preference relations, which uses consistency measures to estimate the incomplete fuzzy preference relations. In this paper we present a consensus model. The main novelty of this consensus model is that of being guided by both consensus and consistency measures. Also, the consensus reaching process is guided automatically, without moderator, through both consensus and consistency criteria. To do that, a feedback mechanism is developed to generate advice on how experts should change or complete their preferences in order to reach a solution with high consensus and consistency degrees. In each consensus round, experts are given information on how to change their preferences, and to estimate missing values if their corresponding preference relation is incomplete. Additionally, a consensus and consistency based induced ordered weighted averaging operator to aggregate the experts' preferences is introduced, which can be used in consensus models as well as in selection processes. The main improvement of this consensus model is that it supports the management of incomplete information and it allows to achieve consistent solutions with a great level of agreement.

In decision-making problems there may be cases in which experts do not have an in-depth knowledge of the problem to be solved. In such cases, experts may not put their opinion forward about certain aspects of the problem, and as a result they may present incomplete preferences, i.e., some preference values may not be given or may be missing. In this paper, we present a new model for group decision making in which experts' preferences can be expressed as incomplete fuzzy preference relations. As part of this decision model, we propose an iterative procedure to estimate the missing information in an expert's incomplete fuzzy preference relation. This procedure is guided by the additive-consistency (AC) property and only uses the preference values the expert provides. The AC property is also used to measure the level of consistency of the information provided by the experts and also to propose a new induced ordered weighted averaging (IOWA) operator, the AC-IOWA operator, which permits the aggregation of the experts' preferences in such a way that more importance is given to the most consistent ones. Finally, the selection of the solution set of alternatives according to the fuzzy majority of the experts is based on two quantifier-guided choice degrees: the dominance and the nondominance degree

Consistency of preferences is related to rationality, which is associated with the transitivity property. Many properties suggested to model transitivity of preferences are inappropriate for reciprocal preference relations. In this paper, a functional equation is put forward to model the ldquocardinal consistency in the strength of preferencesrdquo of reciprocal preference relations. We show that under the assumptions of continuity and monotonicity properties, the set of representable uninorm operators is characterized as the solution to this functional equation. Cardinal consistency with the conjunctive representable cross ratio uninorm is equivalent to Tanino's multiplicative transitivity property. Because any two representable uninorms are order isomorphic, we conclude that multiplicative transitivity is the most appropriate property for modeling cardinal consistency of reciprocal preference relations. Results toward the characterization of this uninorm consistency property based on a restricted set of (n-1) preference values, which can be used in practical cases to construct perfect consistent preference relations, are also presented.

In the literature, we find that the consensus models proposed for group decision making problems are guided by consensus degrees and/or similarity measures and/or consistency measures . When we work in heterogeneous group decision making frameworks, we have importance degrees associated with the experts by expressing their different knowledge levels on the problem. Usually, the importance degrees are applied in the weighted aggregation operators developed to solve the decision situations. In this paper, we study another application possibility, i.e., to use heterogeneity existing among experts to guide the consensus model. Thus, the main goal of this paper is to present a new consensus model for heterogeneous group decision making problems guided also by the heterogeneity criterion. It is also based on consensus degrees and similarity measures, but it presents a new feedback mechanism that adjusts the amount of advice required by each expert depending on his/her own relevance or importance level.