Human-centricity is the core value behind the evolution of manufacturing towards Industry 5.0. Nevertheless, there is a lack of architecture that considers safety, trustworthiness, and human-centricity at its core. Therefore, we propose an architecture that integrates Artificial Intelligence (Active Learning, Forecasting, Explainable Artificial Intelligence), simulated reality, decision-making, and users' feedback, focussing on synergies between humans and machines. Furthermore, we align the proposed architecture with the Big Data Value Association Reference Architecture Model. Finally, we validate it on three use cases from real-world case studies.

Actionable Cognitive Twins are the next generation Digital Twins enhanced with cognitive capabilities through a knowledge graph and artificial intelligence models that provide insights and decision-making options to the users. The knowledge graph describes the domain-specific knowledge regarding entities and interrelationships related to a manufacturing setting. It also contains information on possible decision-making options that can assist decision-makers, such as planners or logisticians. This paper proposes a knowledge graph modelling approach to construct actionable cognitive twins for capturing specific knowledge related to production planning and demand forecasting in a manufacturing plant. The knowledge graph provides semantic descriptions and contextualisation of the production lines and processes, including data identification and simulation or artificial intelligence algorithms and forecasts used to support them. Such semantics provide ground for inferencing, relating different knowledge types: creative, deductive, definitional, and inductive. To develop the knowledge graph models for describing the use case thoroughly, systems thinking approach is proposed to design and verify the ontology, develop a knowledge graph and build an actionable cognitive twin. Finally, we evaluate our approach in two use cases developed for a European original equipment manufacturer related to the automotive industry as part of the European Horizon 2020 project FACTLOG.

Digital Twins (DTs) are a core enabler of Industry 4.0 in manufacturing. Cognitive Digital Twins (CDTs), as an evolution, utilize services and tools towards enabling human-like cognitive capabilities in DTs. This paper proposes a conceptual framework for implementing CDTs to support resilience in production, i.e., to enable manufacturing systems to identify and handle anomalies and disruptive events in production processes and to support decisions to alleviate their consequences. Through analyzing five real-life production cases in different industries, similarities and differences in their corresponding needs are identified. Moreover, a connection between resilience and cognition is established. Further, a conceptual architecture is proposed that maps the tools materializing cognition within the DT core together with a cognitive process that enables resilience in production by utilizing CDTs.

Supply chain agility and resilience are key factors for the success of manufacturing companies in their attempt to respond to dynamic changes. The circular economy, the need for optimized material flows, ad-hoc responses and personalization are some of the trends that require supply chains to become “cognitive”, i.e., able to predict trends and flexible enough in dynamic environments, ensuring optimized operational performance. Digital twins (DTs) is a promising technology, and a lot of work is done on the factory level. In this paper, the concept of cognitive digital twins (CDTs) and how they can be deployed in connected and agile supply chains is elaborated. The need for CDTs in the supply chain as well as the main CDT enablers and how they can be deployed under an operational model in agile networks is described. More emphasis is given on the modelling, cognition and governance aspects as well as on how a supply chain can be configured as a network of connected CDTs. Finally, a deployment methodology of the developed model into an example of a circular supply chain is proposed.

Demand forecasting is a crucial component of demand management, directly impacting manufacturing companies’ planning, revenues, and actors through the supply chain. We evaluate 21 baseline, statistical, and machine learning algorithms to forecast smooth and erratic demand on a real-world use case scenario. The products’ data were obtained from a European original equipment manufacturer targeting the global automotive industry market. Our research shows that global machine learning models achieve superior performance than local models. We show that forecast errors from global models can be constrained by pooling product data based on the past demand magnitude. We also propose a set of metrics and criteria for a comprehensive understanding of demand forecasting models’ performance.