The aim of this paper is to form an analytical and critical framework to consider the uses of digital platforms in heritage field and practices and to provide methodologies for user profiling based on the identification of local stakeholders and their needs. Within the context of the EU H2020 research project RURITAGE, a resource ecosystem (RRE) of various integrated tools was created for shaping and addressing heritage-led knowledge and bottom-up strategies of local regeneration. More specifically, the RRE was conceived to provide local stakeholders with new methodologies and user-friendly tools based on bottom-up processes for identifying and actioning heritage and territorial features and turning these cultural natural values—as well as the gaps—into opportunities. This paper undertakes a comparative analysis of the integration of tools in other digital platforms for heritage practices and/or regeneration processes to explore the holistic approach to heritage knowledge and the effectiveness in engaging local stakeholders. In addition, it frames methodologies for local stakeholder and related needs identification. Through this comparative analysis among digital heritage platforms and through user profiling to target the needs of users by using the RRE as a case study, the paper explores the challenge of helping communities to shape a local heritage-led collaborative knowledge supported by integrated and user-friendly digital tools and to activate them in preserving and exploiting their territories and building shared and plural cultural heritage understandings, considering cultural heritage as a social need.

Cultural heritage has a central role in sustainable development, and it has the potential to re-imagine more democratic cities. Yet, critical theory has framed cultural heritage not only as the material remains of the past, but also as a dynamic interaction of humans with their past that encompasses tangible and intangible entities. Thus, it is necessary to research these dynamics to understand the role of cultural heritage as a resource for sustainable development. In this context, the main research question of this article is: “How does heritage is shaped and managed by the ‘present’? Can we understand this process through the opportunities of digital humanities?”. To confront this question, the research adapts the counter-mapping methodology with the digital humanities perspective focusing on the urban protest movements that took place in the historic areas of Istanbul throughout the 1960s. It is seen that the spatial pattern of these movements was the result of the urban operations of the 1950s. In the 1950s, an autocratic government shaped the urban space and redefined the urban heritage to concentrate more power. However, in the 1960s, workers and students used the very same spaces and again redefined the urban heritage by exercising their social rights. Based on these results, the main conclusion is that for revealing the full potential of cultural heritage in sustainable development, it is necessary to deepen our knowledge on how heritage operates in a society, considering that heritage changes meaning depending on the socio-political context of the period.

The article focuses on the actions of the High Council for Immovable Historic Works and Monuments (HC), which was active from 1951 to 1983 as the sole decision-maker in issues of historic preservation for all historic structures and sites in Turkey. The HC archives reveal a historical and political framework for understanding the context within which the HC operated. Expert knowledge, especially in the conservation of historic cities, has been a powerful instrument, although the use of this instrument depended on the political context. The HC extended its authority in the 1950s, operating under a conservative autocratic government. In the 1960s and 1970s, on the other hand, when central power was lacking and society was dominated by political violence, chaos and economic instability, the HC could reinforce and exercise its power to raise standards in historic preservation in line with the international conservation movement.