The poor loading performance of shearer drums restricts the development and production efficiency of coal in thin coal seams. Changing operation and structural parameters can improve the drum’s loading performance to some extent, but the effect is not obvious. A two-segment differential rotational speed drum (TDRSD) was proposed after analyzing the drum’s influence mechanism on coal particles. To further reveal the drum’s coal loading principle, the velocity, particles distribution, and loading rate were analyzed. The effect of the matching relationship of the rotational speed and helix angle between the front and rear drum are also discussed. The results show that a lower front drum rotational speed had a positive impact on improving the loading performance, and the loading rate first increases and then decreases with the increase in rear drum rotational speed. The optimal loading performance was obtained in the range 60–67.5 rpm. The front drum’s helix angle had no evident effect on loading performance, and the loading rate increase with the increase in the rear drum’s helix angle. The results provide a reference and guidance for operation parameters selection, structure design, and drum optimization.

Thin-coal-seam shearer mining efficiency is seriously restricted by the poor loading performance of the drum. The loading of the drum to the cracked coal lumps is based on a screw-conveying mechanism, and its loading performance is influenced by many structural parameters, including drum width, helical angle, axial tilt angle, number of blades and form and diameter of the barrel. The barrel diameter directly influences the drum envelope zone’s capacity, and its influence on loading performance is not yet clear. Therefore, this work first compared the drum-loading results between experiments and numerical modeling, and the results proved that the application of the discrete element method (DEM) to the modeling drum loading process is feasible and the results are reliable. Secondly, the influence of barrel diameter on particles’ axial velocity, loading rate and web depth was studied using the ejection and pushing modes. The results showed that the particles’ axial velocity has a noticeable impact on loading rate under ejection loading conditions, and the loading rate first increases and then decreases with the increase in barrel diameter. When the diameter is less than 700 mm in drum-pushing modes, the particles’ axial velocity plays an important role on drum loading; the filling level has an obvious impact on loading performance when the barrel diameter is larger than 700 mm. The drum loading ejection rate is 25% higher than that of pushing mode, which is due to the loading rate of particles located in a web depth from 300 to 600 mm. The influence of barrel diameter on loading performance using drum ejection is more obvious than that in pushing mode. The results provide a reference for drum structural design to some extent.