Virtual Coaches, also known as e-coaches, are a disruptive technology in healthcare. Indeed, among other usages, they might provide cost-effective solutions for increasing human wellbeing in different domains, such as physical, nutritional, cognitive, social, and emotional. This paper presents a systematic review of virtual coaches specifically aimed at improving or maintaining older adults’ health in the aforementioned domains. Such digital systems assume various forms, from classic apps, to more advanced conversational agents or robots. Fifty-six articles describing a virtual coach for older adults and aimed at improving their wellbeing were identified and further analyzed. In particular, we presented how previous studies defined their virtual coaches, which behavioral change models and techniques they adopted and the overall system architecture, in terms of monitoring solutions, processing methods and modalities for intervention delivery. Our results show that few thorough evaluations of e-coaching systems have been conducted, especially regarding multi-domain coaching approaches. Through our analysis, we identified the wellbeing domains that should be addressed in future studies as well as the most promising behavior change models and techniques and coaching interfaces. Previous work illustrates that older adults often appreciate conversational agents and robots. However, the lack of a multidomain intervention approach in the current literature motivates us to seek to define future solutions.

Social relationships are crucial for older adults’ well-being. Past research demonstrated that video-communication technology could reduce social isolation. However, most commercial telecommunication systems have interfaces that are too complex to be operated by older adults without assistance. In this paper, we present a system that exploits the tangible affordances of a physical window to provide a natural interface for an always-on video-communication system. In addition, we present a case study focused on the system accessibility and user acceptance with 8 older adults living in a retirement home. We also describe the preliminary findings based on an observation study and on a semistructured interview. Finally, we discuss the possible improvements and impact this system might have on older adults’ life.

Internet of Things (IoT) seems a viable way to enable the Smart Cities of the future. iNUIT (Internet of Things for Urban Innovation) is a multi-year research program that aims to create an ecosystem that exploits the variety of data coming from multiple sensors and connected objects installed on the scale of a city, in order to meet specific needs in terms of development of new services (physical security, resource management, etc.). Among the multiple research activities within iNUIT, we present two projects: SmartCrowd and OpEc. SmartCrowd aims at monitoring the crowd’s movement during large events. It focuses on real-time tracking using sensors available in smartphones and on the use of a crowd simulator to detect possible dangerous scenarios. A proof-of-concept of the application has been tested at the Paléo Festival (Switzerland) showing the feasibility of the approach. OpEc (Optimisation de l’Eclairage public) aims at using IoT to implement dynamic street light management and control with the goal of reducing street light energy consumption while guaranteeing the same level of security of traditional illumination. The system has been tested during two months in a street in St-Imier (Switzerland) without interruption, validating its stability and resulting in an overall energy saving of about 56%.

People with intellectual disability (ID) should routinely train themselves to carry out a variety of daily challenging tasks while being supervised by one or more supervisors. Virtual reality (VR) technology enables the simulation of certain learning scenarios that would be risky or difficult to set up or repeatedly replicate in the actual world. This paper introduces a VR simulator created for this aim with the assistance of social educators. The purpose is to use VR to conduct learning exercises with teenagers with ID and assess the extent to which the abilities learned in VR can be transferred to the real world. This project focuses mainly on urban mobility with three types of exercise. A study was conducted with 18 students in five institutions for 7 months. Post-tests were also carried out after 1 month with 11 teenagers. In the end, four teenagers are completely autonomous in their travels: two travel on foot and two travel by public transport. Regarding the impact analysis, the results are stable over time regarding self-reported ease, satisfaction, and fatigability. Finally, the system received valuable feedback from the educators.