Streaming video is responsible for the bulk of Internet traffic these days. For this reason, Internet providers and network operators try to make predictions and assessments about the streaming quality for an end user. Current monitoring solutions are based on a variety of different machine learning approaches. The challenge for providers and operators nowadays is that existing approaches require large amounts of data. In this work, the most relevant quality of experience metrics, i.e., the initial playback delay, the video streaming quality, video quality changes, and video rebuffering events, are examined using a voluminous data set of more than 13,000 YouTube video streaming runs that were collected with the native YouTube mobile app. Three Machine Learning models are developed and compared to estimate playback behavior based on uplink request information. The main focus has been on developing a lightweight approach using as few features and as little data as possible, while maintaining state-of-the-art performance.

The strict restrictions introduced by the COVID-19 lockdowns, which started from March 2020, changed people’s daily lives and habits on many different levels. In this work, we investigate the impact of the lockdown on the communication behavior in the mobile instant messaging application WhatsApp. Our evaluations are based on a large dataset of 2577 private chat histories with 25,378,093 messages from 51,973 users. The analysis of the one-to-one and group conversations confirms that the lockdown severely altered the communication in WhatsApp chats compared to pre-pandemic time ranges. In particular, we observe short-term effects, which caused an increased message frequency in the first lockdown months and a shifted communication activity during the day in March and April 2020. Moreover, we also see long-term effects of the ongoing pandemic situation until February 2021, which indicate a change of communication behavior towards more regular messaging, as well as a persisting change in activity during the day. The results of our work show that even anonymized chat histories can tell us a lot about people’s behavior and especially behavioral changes during the COVID-19 pandemic and thus are of great relevance for behavioral researchers. Furthermore, looking at the pandemic from an Internet provider perspective, these insights can be used during the next pandemic, or if the current COVID-19 situation worsens, to adapt communication networks to the changed usage behavior early on and thus avoid network congestion.

Group-based communication is a highly popular communication paradigm, which is especially prominent in mobile instant messaging (MIM) applications, such as WhatsApp. Chat groups in MIM applications facilitate the sharing of various types of messages (e.g., text, voice, image, video) among a large number of participants. As each message has to be transmitted to every other member of the group, which multiplies the traffic, this has a massive impact on the underlying communication networks. However, most chat groups are private and network operators cannot obtain deep insights into MIM communication via network measurements due to end-to-end encryption. Thus, the generation of traffic is not well understood, given that it depends on sizes of communication groups, speed of communication, and exchanged message types. In this work, we provide a huge data set of 5,956 private WhatsApp chat histories, which contains over 76 million messages from more than 117,000 users. We describe and model the properties of chat groups and users, and the communication within these chat groups, which gives unprecedented insights into private MIM communication. In addition, we conduct exemplary measurements for the most popular message types, which empower the provided models to estimate the traffic over time in a chat group.

Reaching close-to-optimal bandwidth utilization in dynamic adaptive streaming over HTTP (DASH) systems can, in theory, be achieved with a small discrete set of bit rate representations. This includes typical bit rate ladders used in state-of-the-art DASH systems. In practice, however, we demonstrate that bandwidth utilization, and consequently the quality of experience (QoE), can be improved by offering a continuous set of bit rate representations, i.e., a continuous bit rate slide (COBIRAS). Moreover, we find that the buffer fill behavior of different standard adaptive bit rate (ABR) algorithms is sub-optimal in terms of bandwidth utilization. To overcome this issue, we leverage COBIRAS’ flexibility to request segments with any arbitrary bit rate and propose a novel ABR algorithm MinOff , which helps maximizing bandwidth utilization by minimizing download off-phases during streaming. To avoid extensive storage requirements with COBIRAS and to demonstrate the feasibility of our approach, we design and implement a proof-of-concept DASH system for video streaming that relies on just-in-time encoding ( JITE ), which reduces storage consumption on the DASH server. Finally, we conduct a performance evaluation on our testbed and compare a state-of-the-art DASH system with few bit rate representations and our JITE DASH system, which can offer a COBIRAS, in terms of bandwidth utilization and video QoE for different ABR algorithms.

Mobile Instant Messaging (MIM) applications such as WhatsApp transformed human communication by enabling global exchange of various message types, such as text, image, video, or voice, at any time. Network providers are facing a substantial user base and network load which is especially high in group chats where each message needs to be distributed to each member. Due to end-to-end encryption, network operators must obtain knowledge about the communication and the resulting load on the network by other means, which makes it necessary to model the network traffic of MIM. In this work, we therefore present an approach to source traffic modeling for MIM. After identifying the building blocks of a Source Traffic Model (STM) for MIM, we address existing gaps through studies on MIM communication networks, contact proximity, media compression and payload size, as well as media file size distribution. Combining existing literature and our work, we present and implement a modular STM approach which can be used for developing STMs for MIM. Using an exemplary STM, we evaluate the daily network traffic per user. With this, we provide a comprehensive description of MIM in the network researching context and enable consideration of MIM in future network design.