Tourists’ perceptions of various risks at their travel destinations have crucial implications for destination management organizations and other tourism industry practitioners, which is growing into an unprecedented concern in the post-pandemic era. The Internet has boosted the global homestay industry. The perceived risk of homestay tourists requires further attention from researchers to promote the sustainable development of the homestay industry, especially in the post-pandemic era. To supplement and enrich the literature, this study aims to explore the relationships between tourists’ perceived risk, three dimensions of tourists’ emotional solidarity with hosts (feeling welcome, sympathetic understanding, and emotional closeness), and their customer loyalty towards the homestay industry in the post-pandemic era by taking the homestay industry of Guangzhou, China as the context, and employing SmartPLS for the empirical analysis. The results indicate that perceived risk has a significantly negative impact on emotional solidarity and customer loyalty, while emotional solidarity has a significantly positive impact on customer loyalty and plays a partial mediating role in the relationship between perceived risk and customer loyalty. The theoretical contributions of the article and the practical implications of the findings for the sustainable development of the homestay industry are discussed.
13 January 2020 in Journal of Tourism and Cultural Change
The relationship between tourism and subjective well-being (SWB) has received much academic attention. However, how residents’ SWB was influenced by tourism remains unexplored. Grand Prix has been recognised as the most internationally prestigious sports event in Macau. However, it has also been listed as one of the most controversial events with a couple of negative impacts. On the basis of the context of Macau Grand Prix, this study aims to explore Macau residents’ SWB as well as its influences on their supports for tourism. This study developed and validated a more comprehensive model of residents’ SWB. Drawing on a survey of 419 valid responses during the 64th Macau Grand Prix in 2017, this study confirms that community benefits, followed by cultural education benefit, are the strongest factors affecting residents’ SWB. In addition, the quality of life concern and resources allocation concern show a negative influence on Affective well-being. Furthermore, the results indicate that Macau local residents show strong support and demonstrate positive attitudes towards this event. Finally, some suggestions are put forward to balance the benefits among different stakeholders and further improve the SWB of Macau residents.
With much academic attention to experiential learning in on-site tourism experiences, the benefits of Zen meditation tourism on Generation Z after their re-entry into daily secular life remains largely unexplored. Drawing on experiential learning theory, this study explores the benefits experienced by participants after Zen meditation tourism in three stages including reflection, learning results, and active experimentation. Employing phenomenology-based ethnography, six consecutive rounds of online face-to-face interviews were conducted with 12 informants who were continuously traced after attending a Zen camp. The study findings revealed long-term positive benefits in three aspects of this generational cohort. First, Zen practices tend to be fading yet abiding after the Zen camp which continues sporadically into daily life. Second, socialisation is continuously progressive; but self-growth is complicated and unstable. Theoretical and practical implications of these novel findings are discussed.
24 January 2023 in Journal of Hospitality and Tourism Management
Public art can attract tourists and enrich their destination experiences. However, the ways that tourists aesthetically judge public art have received little scholarly attention. This study explores tourists’ aesthetic experiences with iconic public artworks and particularly the relationship between aesthetic judgement, flow experience, and behavioural outcomes. Based on a survey of 454 tourists visiting the Kun Iam Ecumenical Centre in Macau, this study reveals that certain aesthetic qualities can be used to measure tourists’ experiences of public art. The study also finds a direct relationship between the first or second two of the following three variables: aesthetic judgement, flow experience, and behavioural outcomes. The third major finding of this study is the significant indirect relationship between aesthetic judgement and behavioural outcomes. These findings on tourists’ art-related experiences shed light on managing art sites and marketing destinations.