Event logs generated by Process-Aware Information Systems (PAIS) provide many opportunities for analysis that are expected to help organizations optimize their business processes. The ability to monitor business processes proactively can allow an organization to achieve, maintain or enhance competitiveness in the market. Predictive Business Process Monitoring (PBPM) can provide measures such as the prediction of the remaining time of an ongoing process instance (case) by taking past activities in running process instances into account, as based on the event logs of previously completed process instances. With the prediction provided, we expect that organizations can respond quickly to deviations from the desired process. In the context of the growing popularity of deep learning and the need to utilize heterogeneous representation of data; in this study, we derived a new deep-learning approach that utilizes two types of data representation based on a parallel-structure model, which consists of a convolutional neural network (CNN) and a multi-layer perceptron (MLP) with an embedding layer, to predict the remaining time. Conducting experiments with real-world datasets, we compared our proposed method against the existing deep-learning approach to confirm its utility for the provision of more precise prediction (as indicated by error metrics) relative to the baseline method.

Induction furnaces are widely used for melting scrapped steel in small foundries and their use has recently become more frequent. The maintenance of induction furnaces is usually based on empirical decisions of the operator and an explosion can occur through operator error. To prevent an explosion, previous studies have utilized statistical models but have been unable to generalize the problem and have achieved a low accuracy. Herein, we propose a data-driven method for induction furnaces by proposing a novel 2D matrix called a sequential feature matrix(s-encoder) and multi-channel convolutional long short-term memory (s-ConLSTM). First, the sensor data and operation data are converted into sequential feature matrices. Then, N-sequential feature matrices are imported into the convolutional LSTM model to predict the residual life of the induction furnace wall. Based on our experimental results, our method outperforms general neural network models and enhances the safe use of induction furnaces.

This paper presents a data analytics tool, BAB (Best Analytics of Big Data), that combines Hadoop Map-Reduce algorithms with cloud computing and process mining to accommodate the data explosion in business fields. Both academics and professionals can benefit from our tool by applying and extending it within their respective research areas. In fact, BAB already has been widely utilized in the fields of port logistics, ship building and manufacturing