Purpose: This study brings knowledge economy and sharing to advance environmental, social and governance (ESG). Nevertheless, knowledge economy is a broad research field and dynamic phenomenon. To fill this lacuna, the purpose of this study is to build a link between the literature field of knowledge economy and sharing to advance each ESG limitation. To achieve this aim, the authors have (1) presented the prevailing state of research on the literature field of knowledge economy and sharing and (2) provided future research avenues for understanding the ESG.Design/methodology/approach: Therefore, this study has conducted a bibliometrics-based visualization analysis of literature data of 169 publications in knowledge economy field from 2010 to 2020. The authors classify findings into five clusters mapping the evolution of knowledge economy.Findings: The analytical findings indicate the linkages between these clusters with ESG, as well as the application of knowledge economy to advance ESG limitations. This study offers future research implications for knowledge management scholars and managerial suggestions to ESG practitioners.Originality/value: ESG is a newly emerging investment concept and corporate evaluation standard aiming at exploring a sustainable development path and striking a balance between commercial value and corporate social responsibility. But the status quo indicates identical ESG limitations due to the board of directors’ limited knowledge capacity, inconsistent and ununified ESG measurement and a lack of ESG information. In parallel, knowledge economy has increasingly created a huge higher rate of return and benefits towards this disruptive society. This study brings knowledge economy and sharing to advance ESG. Nevertheless, knowledge economy is a broad research field and dynamic phenomenon.

The world’s population is getting older these days. Frailty, a gerontologic health condition associated with ageing, has serious consequences. One crucial remedy for the elderly population is the development of ageing-in-place infrastructures. To better understand the market requirements for ageing housing units, the causes of downsizing and the governmental measures to ameliorate the situation, face-to-face in-depth individual and focus group interviews were conducted in this study. Elderly residents of two significant ageing-in-place institutions in Hong Kong, along with their caregivers, were interviewed. The method of methodological triangulation was used to combine interviews, records, and communication tools to increase the reliability and trustworthiness of the findings. The provision of facilities for the elderly has successfully established a pathway for creating and making housing spaces available to families who need larger homes, while the elderly typically downsize from larger homes and relieve their financial needs. It is also found that a digital divide exists; some respondents suggested that they do not know about computers and do not use smart facilities in their homes.

A positive and robust destination image endows a competitive advantage. As architecture appeals to tourists, it may be helpful to improve people’s perceptions of a place’s image. Social media cultivates the destination image. This study focused on the interrelationship of architectural heritage and destination image and aimed to investigate the potential of architectural heritage YouTube videos in communicating and cultivating the destination image of Beijing. It collected and analysed 2237 YouTube videos in French and 25,234 comments related to Beijing’s architectural heritage in tourism. The social networks analysis found that viewers lacked interaction. The sentiment analysis via artificial intelligence findings demonstrate that most video descriptions (94%) and viewers’ comments (91%) had a neutral or complimentary attitude on the buildings’ heritage in Beijing. The keyword in context (KWIC) results found that when people viewed Beijing’s architectural heritage tourism relevant videos and were fascinated by the content, they associated it with China rather than the city where the architectural heritage was located. This indicates a cultivation effect on the destination country image of China. The significance of this study is to provide suggestions to improve a country’s destination image with YouTube via architectural heritage. It also raises the importance and social awareness of architectural heritage conservation and provides insights for policymakers on destination country image building.

Carbon neutrality is one of the most critical global concerns at present. As one of the largest social media, Twitter is used widely by individuals, organisations, and government agencies to share their comments and perceptions on carbon neutrality. This study collected 26425 English and 20331 French tweets to compare the differences between French and English tweets. Social network analysis found that users in the French social networks interacted more frequently than the English ones. The geodesic analysis evidenced that the connection of any two users required about five intermediate users on average in French networks, while English ones required seven intermediate users. The modularity metrics of the English network were higher, indicating that users in English networks did not communicate with different clusters and people in carbon neutrality issues. In addition, the French network of carbon neutrality activists comprised politicians, government agencies, journalists, NGOs, and companies, while those in the English network mainly included companies, media, and politicians. Sentiment analysis and independent samples t-test have confirmed that despite the types of activists and the interactions between clusters being different, negative Tweets were more than positive ones in English and French networks, especially in French networks. It may be caused by people’s dissatisfaction with the government’s current carbon neutrality policy. By analysing the social pattern on Twitter, the research results allow people to know more about the means to enhance carbon-neutral knowledge sharing, which has the policy and social significance for addressing climate change.